service desk Jobs

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IT Service Desk Quality Assurance Manager

NuAxis LLC

•

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each tea
Posted 60+ days ago | Updated 6 hours ago

IT Systems Technician

System Soft Technologies

•

Montgomery, Alabama, USA

Contract

IT Systems Technician Location: 100 N Union St, Montgomery, AL, 36104 (Onsite) Duration: 6 Months+ (Contract Hire) Position Description Serve as the 1st Point of Contact for clients and customers at Department of FinancePerform general troubleshooting with customer via phone contactDocument client/customer issues and requests, troubleshooting steps, and resolutions via ServiceNow ticketing systemRoute unresolved tickets to appropriate Tier 2 staffFollow-up and update clients/customers and intern
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Posted 11 days ago | Updated 2 days ago

IT Support Technician

DK Consulting

•

Maryland, USA

Contract

DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one critical resource to assuming responsibility for an entire IT project. Position: IT Support Technician Client: Baltimore County Public Schools Contract Duration: 5 Year
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Posted 11 days ago

Senior Service Desk Technician - onsite, no Remote

Marlabs LLC

•

New York, New York, USA

Contract, Third Party

Please email me your resumes @ ()or call me on my cell . Job Title: Senior Service Desk Technician Location: NYC, NY Duration: 6-12 months Job Description: Mandatory Skills: Systems/Apps administration including installation/upgrade of software s, account management, access control, building workstations/laptops, fixing computers/systems issues, building and supporting VDI machines, and maintenance support. ITSM /INTUNE / Cisco phone systems. Must have deep understanding of windows operating
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Posted 60+ days ago | Updated 4 days ago

IT Service Desk Analyst

SAIC

•

Norfolk, Virginia, USA

Full-time

Job ID: 2407381 Location: NORFOLK, VA, US Date Posted: 2024-05-23 Category: Information Technology Subcategory: Computer Operator Schedule: Full-time Shift: Rotating Travel: No Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description SAIC is seeking an IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This p
Posted 60+ days ago | Updated 4 hours ago

service Desk/helpdesk

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software
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Posted 2 days ago

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders
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Posted 60+ days ago | Updated 5 days ago

Service Desk Agent I - 2nd/3rd Shift (Remote Based in SoCal ONLY)

Irvine Technology Corporation (ITC)

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Remote or Los Angeles, California, USA

Contract, Third Party

Service Desk Agent I 2nd/3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume envi
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Posted 12 days ago | Updated 1 hour ago

Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

•

Remote

Full-time

Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handling skillsDocumenting processes and maintaining service desk records.Excepti
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Posted 60+ days ago | Updated 8 days ago

Systems Administrator / Service Desk

Jacobs

•

Columbia, Maryland, USA

Full-time

Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. Amentum is seeking a Systems Administrator to join our team of passionate individuals in Columbia, MD. In this role you will support challenging, mission-critical projects that make a direct impact on the Nation's security and intelligence mission. Your Impact: Come be a part of an exciting and ever-changing program that provides a comprehensive range of state-of-the-art solutions a
Posted 3 days ago | Updated 7 hours ago

Linux System Administrator (Service Desk)

General Dynamics

•

Colorado, USA

Full-time

Basic Qualifications Education Requirements: Bachelor's degree in a specialized area; or equivalent is required plus a minimum of 2 years of relevant experience; or Master's degree. Clearance Requirements: Department of Defense TS/SCI security clearance with ability to obtain a Polygraph is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of w
Posted 26 days ago | Updated 7 hours ago

IT Service Desk Engineer

Coinbase

•

New York, New York, USA

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the
Posted 8 days ago | Updated 7 hours ago

IT Enterprise Technician 1 - Service Desk

Berkshire Hathaway Energy

•

Urbandale, Iowa, USA

Full-time

Job Description The IT Enterprise Technician I provides technical expertise and guidance in supporting end-user problems with desktops, laptops, servers, peripherals, telecommunications, the mainframe, applications and hardware. Responsibilities Assist in response to end-users' inquiries regarding technology issues. Includes incident recognition, research, isolation and follow-up steps for first and second tier issues. Use incident management database and technology resource center systems. S
Posted 15 days ago | Updated 7 hours ago

MANAGER, SERVICE DESK

University of Washington

•

Seattle, Washington, USA

Full-time

UW MEDICINE IT SERVICES has an outstanding job opportunity for a Manager, Service Desk. WORK SCHEDULE 100% FTE - 40 hours per week Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW)
Posted 13 days ago | Updated 7 hours ago

Manager, Service Delivery Service Desk

AAON, Inc.

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Tulsa, Oklahoma, USA

Full-time

Job Details Job Location AAON Tulsa - Tulsa, OK Position Type Full Time Job Shift Day Job Category Information Technology Description Job Summary: The Manager, Service Delivery is accountable for implementation of best practices to deliver exceptional IT service delivery. Role is accountable for effective, efficient, and responsive service desk operations, productivity application support, and end point performance, including desktops, laptops, mobile devices, and peripherals. Essential Jo
Posted 29 days ago | Updated 7 hours ago

Technical Support Specialist III- IT Service Desk Support- FT- Days

DHR Health

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Edinburg, Texas, USA

Full-time

DHR Health - US:TX:Edinburg - Days Summary: POSITION SUMMARY: The Tier Technical Support Specialist develops and supports technologies that center on the desktop presentation to users as well as infrastructure components that support the desktop environment. Under limited supervision, resolves technology issues, interfaces with vendors for product information and support, and works with end users to ensure high satisfaction levels and reliability of our systems. POSITION EDUCATION/ QUALIFICAT
Posted 1 day ago | Updated 7 hours ago

IT Operations Manager

TurningPoint Global Solutions LLC

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Rockville, Maryland, USA

Full-time

Turning Point Global Solutions LLC (TurningPoint) is seeking an IT Operations Manager. This position is contingent upon program award. The IT Operations Manager leads the daily operations of an IT Service Desk under a federal contract. This role leads a blended team of onsite and remote support staff, ensuring that incidents and service requests are handled efficiently and effectively. The OM keeps things running smoothly by tracking IT assets, maintaining clear documentation, and supporting b
Posted 9 days ago

Help Desk Technician

TriCom Technical Services

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St. Cloud, Minnesota, USA

Full-time

Summary We are seeking a Help Desk Technician to manage tablets, Android devices, and Active Directory Groups; administer Microsoft Exchange mailboxes; and troubleshoot PC issues in a fast-paced environment. Responsibilities Collaborate in a fast-paced team environment, providing excellent phone support.Image devices for new and current employees.Set-up hardware including monitors and docking stations.Provide tablet/mobile support.Provide support for Microsoft Office (especially Excel).Manage Ac
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Posted 9 days ago

Desktop Support Technician

Serenity Info Tech, Inc.

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Remote

Third Party, Contract

Hi, Please find my direct client job requirement for your consideration. Title: Desktop Support Technician Location: Remote Duration: 12 months Client: State of CO Job Description: The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues
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Posted 4 days ago | Updated 1 day ago

IT Operations Lead

Archon Resources

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Tulsa, Oklahoma, USA

Contract

Title: IT Operations Lead Location: Tulsa, OK Type: Contract-to-Hire Overview: Archon Resources is conducting a confidential search on behalf of a Tulsa-based organization for an IT Operations Lead. This role will oversee endpoint management and IT support operations, with a strong hands-on focus in Microsoft Intune and SCCM. The ideal candidate will be a hybrid leadercomfortable mentoring support teams, improving system reliability, and implementing enterprise device and configuration managemen
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Posted 9 days ago