service desk Jobs

41 - 60 of 532 Jobs

Service Desk AnalystJob Title - Service Desk Analyst

Consulting Solutions LLCCompany Name - Consulting Solutions LLC

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Rock Hill, South Carolina, USA

Contract

Role summary: The role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break / fix or supporting an application with the client. They will gather and analyze information about the users issue to resolv

Service Desk Technician (Level II)Job Title - Service Desk Technician (Level II)

Vaco by HighspringCompany Name - Vaco by Highspring

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Tampa, Florida, USA

Contract

Hiring a Tier II Service Desk Technician to support in-person and remote end users. Industry: Healthcare Location: 3 days in-office, Tampa 33624, 2 days remote Duration: contract-to-hire Pay: $28-30/hr W2 and will convert to a similar salary range Background check and drug screen upon hire Job Summary Troubleshooting and resolving complex technical issues escalated from Tier 1 support, requiring more technical expertise to diagnose problems and implement solutions Typical Day: Analyzing Tier

Service Desk Analyst – Tier 2Job Title - Service Desk Analyst – Tier 2

DMICompany Name - DMI

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Arlington, Virginia, USA

Full-time

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Service Desk IJob Title - Service Desk I

Apex SystemsCompany Name - Apex Systems

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Winchester, Virginia, USA

Full-time

Job#: 2070496 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

Service Desk TechnicianJob Title - Service Desk Technician

TEKsystemsCompany Name - TEKsystems

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Remote or New Haven, Connecticut, USA

Full-time

Position Overview In this role, you will provide Tier 1 and Tier 2 support across various platforms, assisting end-users in troubleshooting hardware, software, and network-related issues. You will work in a fast-paced environment supporting 10,000-20,000 end users. Key Responsibilities 80-100% phone support, troubleshooting IT-related issues across Windows, Mac, and Linux environments.Provide technical support for business applications, including HR systems, procurement tools, and various ent

Tier 2 Service Desk AnalystJob Title - Tier 2 Service Desk Analyst

GovCIOCompany Name - GovCIO

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Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Collaboration with other IT teams and vendors to resolve issues

IT Field Support (Service Desk)Job Title - IT Field Support (Service Desk)

VITAS Healthcare CorporationCompany Name - VITAS Healthcare Corporation

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Walnut Creek, California, USA

Full-time

LOCAL CANDIDATES ONLYThe Network System Engineer is responsible for maintaining, coordinating and overseeing IT Field Support and IT Customer Service related needs. Responding to, escalating and resolving issues and requests related to desktops, laptops, iPhones, iPads as well as local server management needs such as back-ups, etc.Ensure all incidents, requests, changes etc. are fully managed and documented in a timely mannerOrient new hires with relevant IT processesEffectively communicate to u

Service Desk PersonnelJob Title - Service Desk Personnel

V-Soft Consulting Group, IncCompany Name - V-Soft Consulting Group, Inc

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Shelbyville, Tennessee, USA

Contract

Service Desk Personnel Primary Location: Nashville, Tennessee V-Soft Consulting is currently hiring for a Service Desk Personnel for our premier client in Nashville, Tennessee. Education and Experience Experience working with platforms such as Zendesk, LARS, and ServiceNow for ticketing and workflow management. Experience working with multiple teams, including application coordinators, trainers, and QA personnel. Knowledge, Skills and Abilities Communication & Collaboration Skills: Customer

IT Service Desk Support Lead / Telecom / Alpharetta, GAJob Title - IT Service Desk Support Lead / Telecom / Alpharetta, GA

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Alpharetta, Georgia, USA

Full-time

This company is a leading provider of solutions in the telecommunications industry. They create an IOT platform used to manage connectivity for cellular devices and just partnered with one of the largest Telecom companies in the United States. Due to this, they are looking for a seasoned Operations Support Lead who can join them full-time in their Alpharetta office 3 days per week. This role will be client-facing and be responsible for handling all global customer support in addition to T2 softw

Service Desk AnalystJob Title - Service Desk Analyst

IT-SCIENTCompany Name - IT-SCIENT

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Michigan, USA

Contract

Role : Service Desk Analyst Location : Hybrid (Oakland, MI) Description: Assists user community with the documentation and resolution of requests for service that originate (via phone, email and online) with the Oakland County IT Service Desk. Coordinates assignment of requests with appropriate IT staff to ensure timely and effective resolution. ITIL certification preferred. Additional Service Center responsibilities duties as required. Environment: CA Service Desk, Microsoft Desktop OS, Mic

Service Desk AssociateJob Title - Service Desk Associate

Apex SystemsCompany Name - Apex Systems

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Charlotte, North Carolina, USA

Full-time

Job#: 2073693 Job Description: IT Service Desk Duration: 3 month contract to hire Location: Charlotte, NC Our client is hiring technically savvy and motivated people to provide excellent IT Service Desk support to our business users. This full-time, entry-level position is geared for those looking to start and grow their career at our Corporate Office in the SouthPark area of Charlotte, NC. Candidates must be flexible and available to work an 8-hour workday, with an hour for lunch, between 8:0

Service Desk Analyst – Tier 1Job Title - Service Desk Analyst – Tier 1

DMICompany Name - DMI

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Arlington, Virginia, USA

Full-time

Service Desk IJob Title - Service Desk I

Apex SystemsCompany Name - Apex Systems

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Pensacola, Florida, USA

Full-time

Job#: 2070499 Job Description: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide customers with a service-oriented, single point of contact within ETS for issue resolution and request ful

Service Desk Supervisor - Indianapolis, IN - HybridJob Title - Service Desk Supervisor - Indianapolis, IN - Hybrid

Gainwell Technologies LLCCompany Name - Gainwell Technologies LLC

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Indianapolis, Indiana, USA

Full-time

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The position is responsible for the goals defined above and will report directly to the Account Delivery Manager (ADM). The Ser

Service Desk Analyst with JLPT N3 certificationJob Title - Service Desk Analyst with JLPT N3 certification

World Wide TechnologyCompany Name - World Wide Technology

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No location provided

Full-time

Education College degree or 2 years of experience in an IT service desk environment. Certifications ITIL Foundation Certification (preferred). Work Experience Experience supporting customer incidents, requests, and problems in an IT environment. Prior IT Service Desk experience preferred. Specialized Knowledge, Skills, and Abilities Excellent customer service and communication skills (written & verbal) both in English and Japanese Japanese proficiency level of JPLT N3 or above Knowledge of MS Wi

Service Desk TechnicianJob Title - Service Desk Technician

Apex SystemsCompany Name - Apex Systems

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Boston, Massachusetts, USA

Full-time

Job#: 2059781 Job Description: Ongoing hiring over the next 6-7 months Responsibilities: Act as the first point of contact for customer intake, asking all the correct questions to determine the real issue at handCreate the incidents for the incoming customer issues in ServiceNowAssist customers with pre-documented entry-level tasks, such as password resets, lockouts and other quick fixesEscalate cases as needed when a task is either undocumented or if the task will exceed 30 minutes Ideal Candi

Tier 1 Service Desk AnalystJob Title - Tier 1 Service Desk Analyst

GovCIOCompany Name - GovCIO

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Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment.. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and

Service Desk AnalystJob Title - Service Desk Analyst

Apex SystemsCompany Name - Apex Systems

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Danville, Pennsylvania, USA

Full-time

Job#: 2066789 Job Description: This Opportunity is Remote, however candidates must be reside in PA. Job Summary the Service Desk Technical Analyst is responsible for tasks related to IT hardware, infrastructure, access, application, and software support, including the Electronic Health Record (EHR) System. This includes issue resolution, access management, request fulfillment, training, testing, implementation, go-live support, and maintenance. The IT Service Desk serves as a front-line and tier

IT Service Desk SupervisorJob Title - IT Service Desk Supervisor

Motion Recruitment Partners, LLCCompany Name - Motion Recruitment Partners, LLC

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Washington, District of Columbia, USA

Full-time

IT Service Desk Supervisor The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to

Service Desk SupportJob Title - Service Desk Support

Hexaware Technologies, IncCompany Name - Hexaware Technologies, Inc

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Morristown, New Jersey, USA

Full-time

Position: Service Desk Support Location: Morristown, NJ 07960 (Onsite) Hiring: Contract / FTE Job Description Service Desk support (or service desk analyst/technician) is typically the first point of contact for end users seeking IT help.Acting as the initial contact for user incidents and service requests, via phone, email, chat, or self-service portal.Logging, categorizing, and prioritizing tickets based on urgency and impact.Troubleshooting and resolving common technical issues; escalating co