service desk Jobs

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Service Desk Analyst

TEKsystems c/o Allegis Group

Houston, Texas, USA

Full-time

Description Job Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the cha

Service Desk / Helpdesk Manager

Kforce Technology Staffing

Fort Worth, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk/Helpdesk Manager in Fort Worth, TX. Purpose: The Service Desk/Helpdesk Manager will lead and manage the onsite IT Service Desk team, ensuring timely and effective resolution of technical issues while maintaining exceptional customer service standards. This role is critical to supporting clinical and administrative operations by overseeing incident management, driving continuous improvement, and fostering strong relationships a

Service Desk Manager

SAIC

Adelphi, Maryland, USA

Full-time

Job ID: 2507414 Location: ADELPHI, MD, US Date Posted: 2025-07-09 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a proven Service Desk Manager to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Enterp

Sr Service desk

InfiCare Technologies

Plymouth, Massachusetts, USA

Full-time

Job title:- Sr Service desk Job location:- Plymouth, MA onsite position Job description:- You might really grab our attention if you can: 4 years of Phone support experience Mandatory 4 years of Windows Technical Service desk experience is necessary. Experience and Level 3 Expertise knowledge Windows 10, Window 11 Knowledge in windows buildout knowledge with the following: Windows, AD, Avamar, VMWare, Citrix, Exchange, SCCM, SCOM etc., ITSM ticketing tools such as Ivanti, ServiceNow etc., User p

Service Desk Analyst

Siri Infosolutions Inc

New York, New York, USA

Contract

Provide support for issues related to password resets, MS Office, Windows, Epic EMR, VMWare VDI, Cisco AnyConnect VPN, Printers, PC's, laptops, Medication Carts, and Wireless PC carts. Manage level 1 & 1 Incident/service requests from report to resolution. Receive, prioritize, document and actively resolve end user help requests Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA) Track open tickets (via ServiceNow) and monitor ticket progress per SLA

Technical Specialist Service Desk & Account Management

Sunrise Systems, Inc.

Raleigh, North Carolina, USA

Contract

Job Title: Technical Specialist Service Desk & Account Management Job ID: 25-09177 Location: Raleigh NC Duration: 12 months of contract Job Description: The Client Dept seeks a Technical Specialist to support the Service Desk and Accounts Team. The role includes handling IT incidents, ServiceNow ticketing, end-user support, Active Directory account management, and ensuring data security in line with IT policies. Key Responsibilities: Provide advanced support for desktop applications and account

Service Desk Analyst

DBI Staffing

New York, New York, USA

Full-time

Top tier law firm seeking Service Desk Analyst with a strong background in computer and mobile device support. This role is part of a broader transformation within Global Technology Services to reorient our teams and structures enhancing user-facing technology support, streamlining operations, and embedding AI-driven efficiencies. The ideal candidate will possess excellent multitasking abilities, advanced problem-solving skills, and a proactive approach to technical support, with a strong commit

Service Desk Technician (Secret Or Top Secret Clearance Required)

TEKsystems c/o Allegis Group

Falls Church, Virginia, USA

Full-time

This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret) Because an active or interim DoD clearance is required, U.S. Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer support/service to all end users who utilize any of the tools or applications within the application platform. Key Role: Works independently, with some guidance, and applies industry knowledge to

Service Desk Analyst

Hexaware Technologies, Inc

Florham Park, New Jersey, USA

Full-time

Position: Service Desk Analyst Location: Florham Park, NJ 07932 (Onsite) Hiring: Contract / Fulltime Job Description: Key Responsibilities: Technical Support: Respond to incoming service requests via phone, email, or chat in a timely and professional manner.Diagnose and troubleshoot hardware, software, and network issues.Provide step-by-step instructions to resolve technical problems.Escalate unresolved issues to higher-level support teams as needed.Document all service requests and resolution

Service Desk Manager

Apex Systems

Washington, District of Columbia, USA

Full-time

Job#: 2081379 Job Description: Title: IT Service Desk Manager Location: Fully onsite in Washington DC Contract: 6 month contract to fulltime perm hire Pay: $50.00 - $60.00 / hourly (Based on experience) Salary Conversion upon perm Certification: CompTIA A+ or ITIL 4 APPLY HERE: send a resume to Skylar at ? Qualifications: Bachelor's degree in a relevant fieldMinimum of five (5) years of experience in IT support servicesBasic understanding of Microsoft Service AdminMicrosoft 365ServiceNow expe

Service Desk Analyst

GavinHeath, LLC

Westwood, Massachusetts, USA

Contract

Service Desk Analyst Westwood, MA 22/h Contract 4 days onsite, 1 remote GavinHeath is partnering with a client in Westwood, MA looking to add a Service Desk Analyst to their team. The role is a long term contract position. This role is a Hybrid position. The Service Desk Analyst is a member of the Global IT Service Desk Team that supports all employees and contractors in corporate, retail stores, and distribution centers. This role is the first point of contact for users needing assistance. Th

Service Desk Analyst

InterBase Corporation

Charlotte, North Carolina, USA

Contract

Hi, I am looking for Service Desk Analyst for my client at Charlotte, NC. Typical Experience: 12-36 months This is a hybrid position. The candidate will be required to work onsite at least two days a week in Charlotte, NC. The IT Service Desk Agent will provide front line telephone\email support to internal customers with IT related software and hardware issues. Skill: Experience providing support to end users w/ comp hardware and software inc. printing, installation, enterprise applications, e

Service Desk Technician

Kavaliro

Doral, Florida, USA

Full-time

Job Description: Kavaliro is seeking a Service Desk Technician to support a client in Doral, FL.Develops computer systems specifications that address business requirements and fit with company/customer system architecture standardsWork with team to communicate issues and troubleshoot as needed.Resolve issues by utilizing knowledge of software and hardware.Work in a cleared and mission-oriented environment.Support provided is to keep key IT systems up and running.These systems are critical to ke

Tier I.5 Service Desk Agent - TS/SCI

Dunhill Professional Search

Lorton, Virginia, USA

Full-time

Position Title: Service Desk Technician Clearance Level: Active TS/SCI Travel Required: Local Only Work Location: Lorton, VA transitioning to Reston, VA (~End of Year) Position Overview: We're looking for a motivated and customer-focused Service Desk Technician (Tier 1.5) to join our support team operating within a secure Azure enterprise environment. In this role, you'll go beyond basic troubleshooting by handling more advanced technical issues, supporting cloud-based systems, and escalatin

Service Desk Technician

Kforce Technology Staffing

Louisville, Kentucky, USA

Contract

RESPONSIBILITIES: Kforce is partnering with a Financial Client that is seeking a Service Desk Technician in Louisville, KY. Summary: The client is looking for someone to help them with their technology needs (issue or request) in a kind and courteous manner. The Service Desk Technician will troubleshoot their technology ranging from laptops, Surfaces, printers, mobile devices, and more. Responsibilities: * Keep track of your stuff; Document, track and monitor user incidents and requests in our

1901 Service Desk-Q3 2025

Apex Systems

Norfolk, Virginia, USA

Full-time

Job#: 2079068 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified by sending an updated resume and a copy of your CompTIA Sec+ certification to Jordan at . **Please note that only qualified candidates will be contacted. Postion Title: Service Desk Analyst Location: Norfolk, VA Duration: Long-term contract Schedule: Must be flexible to work multiple shifts. Wil

Service Desk Technician (Executive Support)

CDW Amplified Services

No location provided

Contract

Executive IT Support Specialist - White Glove Service Onsite: West Omaha, NE W2 Contract with CDW, will convert to FTE As the Executive IT Support Specialist, you will play a key role in ensuring our executive team receives unparalleled IT support. This role will involve a mix of proactive IT management, on-demand assistance, training, troubleshooting, and continuous improvement of our IT services. You will be the go-to point of contact for any technical requests and work with cross-functional

Service Desk Engineer

Balin Technologies LLC

Princeton, New Jersey, USA

Full-time

Hi, Job Title: Service Desk Engineer Location: Working 5 days a week at Princeton office Work timings is from 2-11pm EST Key Responsibilities: On-Site Technical Support: Provide hands-on support for hardware and software issues directly at the user s workstation. Diagnose and resolve technical problems related to computers, peripherals, and network connectivity in Windows and Mac operating systems. Escalate complex issues to higher-level IT teams or specialized departments when necessary. Insta

Clinical IT Service Desk Analyst (EPIC) - Salt Lake City, UT

Lorven Technologies, Inc.

Salt Lake City, Utah, USA

Contract, Third Party

Role: Clinical IT Service Desk Analyst (EPIC) Location: Salt Lake City, UT Project Description: Provide at-the-elbow support for a major EPIC go-live to healthcare employees of a large network of hospitals. This role will be a part of the Clinical IT helpdesk staff that supports the core functions of Epic applications. You will be required to triage the EPIC tickets to the various EPIC applications support groups. Work with the support groups to document the triage workflow and processes in t

Service Desk Technician Senior

DMV IT Consulting

Washington, District of Columbia, USA

Full-time

Hi All Please find the JD of Service Desk Technician Senior If you have experience in please connect with Role: Service Desk Technician Senior Experience: 10 Years Location: DC Duties & Responsibilities: a. Respond to service requests and service incidents reported by OCFO staff via phone, email, or web portal. Ensure information is accurately entered into the ticketing system and that all assigned tickets are tracked and managed to resolution within defined service level agreements. b. Ability