service Jobs in jersey city, nj

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Deputy Chief Information Officer - IT Operations

City of New York

New York, New York, USA

Full-time

Company Description Job Description NOTE: This position is open only to current City of New York employees serving in a permanent Civil Service title of Computer Operations Manager or Computer Systems Manager; or, those who are currently reachable on the open competitive civil service list for Computer Operations Manager or promotional civil service list for Computer Systems Manager civil service title. To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL S

College Aide- Help Desk Technician

City of New York

New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. - Support and set up audio/visual e

Infrastructure Modernization Engineer

Custom Staffing

New York, New York, USA

Full-time

Infrastructure Modernization Engineer - CitrixSalary: $110K-$135K + Amazing Benefits, Performance Bonus, 401k 2.5 x match! 25+ days vacation 1st year and on and on!! Location: New York or New Jersey (Onsite 2 days a week of your choice) Local candidates only No Corp to Corp or 3rd party agency <>Top Required Skills:Citrix, Citrix MCS ServerExchange Online, Exchange HybridWindows 10, Windows 11Infrastructure ManagementPen TestingExcellent communication and collaboration with technical teams, ven

Technical Product Owner

TekLeaders, Inc

Remote or New York, New York, USA

Full-time, Part-time, Contract, Third Party

Title: Technical Product Owner with Acqueon Dialer Duration: 12+ Months Location: NYC, NY (100% Remote) Roles and Responsibilities: As a Product owner the candidate should be able to work with Scrum teams with larger size Mandatory - Should have prior experience in Acqueon Dialer Should be able to write stories for Acqueon Dialer platform Good to have technical knowledge of Acqueon Dialer in, Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and

Desktop Support

Phoenix Technology Partners, LLC

New York, New York, USA

Contract

Summary: The Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requests in H

Genesys IVR Chatbot Developer

PY DATA, INC.

Newark, New Jersey, USA

Contract

Genesys IVR Chatbot Developer Newark, NJ (3 days/week onsite) 12 months Needs: IVRGenesys Cloud CXVoice and non-voice application experienceGenesys certification would be nice to have Job Description: IVR Chatbot Developer (Genesys focus), Level 3, Hybrid-Newark In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The

Timing Engineer

City of New York

Queens, New York, USA

Full-time

Company Description Job Description In order to be considered for this position, the candidate must be serving permanently in the title of Assistant Civil Engineer, or must have taken, passed, and be reachable on the Open Competitive Assistant Civil Engineer Exam # 5015 or be eligible under the 55a program. The Division of Traffic Operations seeks to hire an experienced Assistant Civil Engineer to support traffic signal timing and intersection control operations in the Signals Timing and Inte

Mac Support Technican

Phoenix Technology Partners, LLC

New York, New York, USA

Contract

Summary: The Mac Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requests

eDiscovery Specialist

Soni Resources Group

New York, New York, USA

Full-time

We are recruiting an experienced eDiscovery Specialist on behalf of a prestigious global law firm. The ideal candidate will support multiple concurrent eDiscovery matters, ensuring the secure handling, processing, and production of client data while delivering exceptional service to legal teams and clients. Key Responsibilities: Manage daily tasks across multiple eDiscovery projects, ensuring efficiency and accuracy. Provide advanced support in Relativity: user setup, security permissions, revie

IVR Chatbot Developer with Genesys and Cloud CX

HCL Global Systems

Newark, New Jersey, USA

Contract

Title: IVR Chatbot Developer (Genesys focus), Level 3, Location: Newark, NJ (Hybrid) Duration: 9-12-month engagement In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and effici

Scrum Master

Apex Systems

New York, New York, USA

Full-time

Job#: 2074891 Job Description: Apex Systems has an exciting, remote Scrum Master opportunity with our client, a non-profit academic health system! Our client is undergoing an exciting Agile transformation and is looking for a seasoned Scrum Master to support their Digital/Automation team. This team is pioneering the use of JIRA within their organization and plays a crucial role in product development and automation initiatives. If you or someone you know is interested in hearing more please send

UKG System Administrator

Healthcare IT Leaders

Brooklyn, New York, USA

Full-time

Our client seeks a highly experienced UKG Workforce Central / Workforce Dimensions (WFM) System Administrator to support the rollout of the UKG Leave Module, Employee Self-Service, and a full upgrade to Workforce Manager (formerly Dimensions) across an employee base. The ideal candidate will bring deep functional and technical expertise in UKG, including advanced scheduling, interfaces, and payroll-related configurations. Experience with PeopleSoft integrations and strong problem-solving skills

SENIOR SALESFORCE DEVELOPER

SUNRAY INFORMATICS

New York, New York, USA

Contract

We at Sunray Informatics have an exciting opportunity for a Senior Salesforce Developer with one of our clients based in New York for a Hybrid position. Below are the details of the job description.Note: Candidates need to be local to New York for a F2F interview.Role: Senior Salesforce Developer Location: New York (Hybrid)Duration: 6months+Job DescriptionA minimum of 9+ years' experience in technology implementation for full lifecycle CRM projects. In-depth understanding of SFDC CRM application

Azure Cloud Engineer AI/ML Specialist

Cloudious

New York, New York, USA

Third Party, Contract

What are the top 3 skills required for this role? 1. Azure Cloud Engineer 2. Terraform, ML Flow, Python 3. Azure AI Services (Fondary, OpenAI and Studio) Job Description/ Responsibilities Technical Skills: Proficiency in Azure cloud infrastructure management, Good knowledge on AI/ML and familiar with JIRA, Agile work flow. Some experience with SA IaC and Terraform Understand AI/ML general knowledge and life cycle Experience of software life cycle, development best practice Azure AI Service

Business Analyst with Bilingual Korean

Geopaq Logic

Ridgefield Park, New Jersey, USA

Contract

Position : Business Analyst Contract Period: 1 year Work Location: Ridgefield Park, NJ Must be able to speak English/Korean Requirements/Qualifications: Bachelor s degree preferred and/or related work experienceThree to five years or more of asset management or corporate employee service operations or project managementProficient with MS offices like excel, word, power point etcPrefers for three or more years of experience in Product Management and enterprise SaaS products supportStrong commun

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software

IVR Chatbot Developer

Enfycon Inc

Newark, New Jersey, USA

Contract

Need only NJ candidates Need Banking, Financial, Insurance background candidate Need DL copy and LinkedIn profile link Need 10+ years of experience candidate IMP Notice Updated Job title: IVR Chatbot Developer We are seeking a developer with a special skill set in IVR chat bot development, specifically with experience in Genesys. The focus is on Genesys IVR self-service bot development using the Architect tool, specifically in Genesys Cloud. Candidates should have a solid foundation in call cen

Help Desk Engineer (Access Control / Video Surveillance)

Robert Half

Hackensack, New Jersey, USA

Full-time

Description We're seeking a skilled and solutions-oriented Technical Support Specialist to join our team. In this role, you will be responsible for delivering exceptional technical support to our clients, resolving complex issues, and contributing to the success of customer projects. Key Responsibilities: Manage support tickets from initiation through resolution, ensuring compliance with service-level agreements (SLAs) and delivering timely, accurate results.Provide technical support through p

Cisco Contact Center Architect

Tanisha Systems, Inc.

New York, New York, USA

Contract

Job Title : Cisco Contact Center Architect Location: Troy, MI. Experience: 10 to 15 years About the Opportunity: We are seeking a highly skilled Architect with area of expertise in Cisco Contact Center solutions CUCM, UCCE, UCCX along with integration with NICE Quality management, Workforce Management, Outbound Dialer, IVR and 3rd party applications. The ideal candidate will play a vital role in the successful design of the overall architect for implementation, upgrade, and functionality test o

Help Desk Analyst

Robert Half

New York, New York, USA

Contract

Description Profile - Roles and Responsibilities 1. Ensuring all the calls are reported to ServiceDesk and are resolved as per the SLAs . 2. Audit Compliance: Making sure all hardware within the company is under audit compliance. If system is moving out of company network permanently it needs to be completely formatted (kill disk). Coordinating with Managers + Supervisors to ensure audit compliance is met in VAC. 3. Escalate IT issues to the IT Manager where-ever necessary. 4. Diagnoses and reso