support Jobs in massachusetts

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Global Head of Application Support

Computershare

•

Canton, Massachusetts, USA

Full-time

Locations: Canton, MA or Jersey City, NJ or Edison, NJ In this position, you'll be based in one of the above noted offices for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential Computershare has a very exciting opportunity for a Global Head of Application Support to head up our application support & platform teams that support our Issuer
Posted 6 days ago | Updated 10 hours ago

Tier 1 Support Specialist

Sryven

•

Remote

Full-time

Job Title: Tier 1 Support Specialist Location: Remote only from EST Employment Type: Full-Time Work Hours: Must be available to work during overnight shifts on both weekdays and weekends, preferably from 8:00 PM to 4:00 AM EST. About the Role As a Tier 1 Support Specialist, you will serve as the frontline responder for all incoming support inquiries. Your responsibility will be to resolve routine support issues by adhering to predefined workflows and escalate more technical or unresolved proble
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Posted 9 hours ago

Desktop Support Analyst

TEKsystems

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Remote or Alameda, California, USA

Full-time

Description We are seeking a skilled and customer-focused Desktop Support Analyst in Alameda, CA. The ideal candidate will have hands-on experience supporting both Windows and macOS environments, managing hardware and software issues, and delivering high-quality technical support in a corporate setting. Key Responsibilities Provide Tier 1 and Tier 2 desktop support for end-users across Windows and macOS platforms.Troubleshoot and resolve hardware, software, and peripheral issues in a timely an
Posted 1 day ago | Updated 2 hours ago

Field Support Technician

Cynet Systems

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Remote or Sacramento, California, USA

Contract

Job Description: Pay Range: $17hr - $22hr Incident management, Request management, Change management, Knowledge management and Access rights management. Second-tier support to local end users for PC and peripherals, office applications or mobile devices. Interacts with other service organizations to restore service and/or identify and correct core problems. Identifies, researches, and resolves technical problems to ensure a timely resolution as per SLA agreements. Perform incident resolutions an
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Posted 11 hours ago | Updated 9 hours ago

Desktop Support Technician

TEKsystems

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Remote or Frankfort, Kentucky, USA

Full-time

We are seeking knowledgeable, experienced technicians with strong customer service skills to join our team as onsite Desktop Support Technicians. In this role, you will work directly with end users, providing technical support, troubleshooting, and equipment installation in a primarily Windows-based environment. The ideal candidate will also have basic network troubleshooting skills. Responsibilities: Deliver excellent customer service and effective communicationConfigure, set up, and install
Posted 1 day ago | Updated 2 hours ago

Desktop Support

TEKsystems c/o Allegis Group

•

Andover, Massachusetts, USA

Full-time

Description On site support: Need strong soft skills Experienced with both in person and remote customer support Ability to deliver set expectations on time Ability to work with both other engineers and alone Experience working with executives and senior leadership Laptop provisioning, Imaging, Pushing Software Onboarding 10-15 new hires a week Laptop provision, supporting end users on Tier II/ issues that arise Rotating VIP on call after hours support (mobile phone supplied) PC imaging and deco
Posted 19 hours ago | Updated 7 hours ago

Desktop Support Technician

TEKsystems

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Remote or St. Cloud, Minnesota, USA

Full-time

Description 1.Imaging and Setup: Perform imaging tasks for Windows 10. Set up new employees with necessary hardware. Knowledge of end-user computing hardware, including monitor and docking station setup. 2.Active Directory Administration: Manage group memberships by adding and deleting users. 3.Microsoft Exchange Administration: Forward mailboxes to users during vacations and perform various administrative tasks. 4.PC Administration: Hold administrative rights on all workstations. Troubleshoot
Posted 1 day ago | Updated 2 hours ago

Technical Support

TEKsystems

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Remote or Tampa, Florida, USA

Full-time

Description The City of Tampa is actively seeking a ambitious and outgoing Technical Support Analyst/ AV Technician to join their support team. This person will be a member of their tier one support team that is the first line of defense to support the City employees. Their 24/7 Help Desk team currently consists of 7 FTE's and 4 contractors, who are the first line of support to the Mayor's Office, City Departments, City Council, Police Department, and Fire Department. This person will be spendi
Posted 4 hours ago

Desktop Support Engineer

TEKsystems

•

Remote or Dallas, Texas, USA

Full-time

Description The Temporary Desktop Support Engineer ("the Engineer ") will provide hardware and software support to all firm users. The Engineer will maintain, configure, install, and move computer hardware, and serve as an escalation point for complex issues. This individual will also plan and execute projects in alignment with Global Technology Solutions (GTS) department objectives. ROLE AND RESPONSIBILITIES ?Respond to user issues received through our current ITSM tool or management requests
Posted 8 hours ago

IT Helpdesk Support Technician

TEKsystems

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Remote or Grand Rapids, Michigan, USA

Full-time

One of TEKsystems Healthcare clients is looking for multiple qualified candidates to support their IT department's Helpdesk Team. Our client is currently going through a company initiative for Digital Transformation. They will be updating and replacing many if the IT systems and core applications within the environment to enhance customer experience. This is leading to many areas of growth. Our client is looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its
Posted 20 hours ago

Platform Support AI Trainer

SPG Consulting Services LLC

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Remote

Contract

Job Title: Platform Support AI Trainer Location: Hybrid (Columbia, SC) or Fully Remote (U.S. only) Department: Platform Engineering Reporting To: Director of Platform EngineeringType:Contract About the RoleAre you excited about the intersection of AI and platform engineering? Want to play a key role in building smart, self-learning systems that make engineers lives easier? We re looking for a Platform Support AI Trainer to join our Platform Engineering team. You ll help train and shape our int
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Posted 16 hours ago | Updated 15 hours ago

Tier 2 Technical Support Specialist

Sryven

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Remote

Full-time

Job Title: Tier 2 Technical Support Specialist Location: Remote, U.S Employment Type: Full-Time Work Hours: Must be available to work during overnight shifts on both weekdays and weekends, preferably from 8:00 PM to 4:00 AM EST. About the Role As a Tier 2 Technical Support Specialist, you will handle escalated support cases requiring technical depth, such as diagnosing API failures, resolving network issues, and investigating system-level errors. You ll collaborate closely with engineering teams
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Posted 9 hours ago

Technical Support Specialist

Tri-Force Consulting Services Inc

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Remote

Contract, Third Party

Title: Technical Specialist IVLocation: Salem, Oregon 97301Client: ODOT Transportation Data SectionNote: Its a remote positionJob Description:Responsible for analyzing and designing solutions to networking issues, providing technical support to other departments, and troubleshooting, diagnosing, and solving issues with both hardware and software.May require a bachelor's degree and at least 9 years or equivalent experience in a related area.Familiarity with standard concepts, practices, and techn
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Posted 5 days ago | Updated 21 hours ago

Technical Support Specialist

Collabera LLC

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Remote or Austin, Texas, USA

Full-time

Title: Technical Support Specialist Location: Austin,TX Duration: 3 months contract, with a possibility of extension Travel: Yes; 60-80%, per diem included Payrate: $12-20/hr Must Haves: 1+ year working in a desktop support role - Knowledge with Active Directory and scripting on the backend is ideal If they have worked in a technical support capacity then they will be able to help with the tasks they are asked to do They will be helping with the technical integrations at the Tier 1 level noth
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Posted 1 day ago | Updated 8 hours ago

Desktop Support Tech

Enterprise Logic Inc.

•

Lynn, Massachusetts, USA

Contract

Client: IT IndustryPosition: Desktop Support TechLocation: Lynn, MA 01905Duration: 06 Months Contract on W2 basis Max Pay Rate: $30/hr on W2 - With No Benefits Skills: Desktop Management - Infrastructure Services, Desktop, Laptop, L2 Tech Support, Windows 10/11 OS, Android/ Mac, MS Office, LAN/WAN, Wi-Fi, VOIP Phone, ITIL MUST HAVE7+ years of experience in Desktop Management - Infrastructure Services (IS)Provide break/fix support for desktops, laptops, and peripheralsRe-image devices and reinsta
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Posted 4 days ago

LOC Support Specialist

Compucom

•

Boston, Massachusetts, USA

Contract

At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client has a new opportunity for a qualified Live Online Classroom Support Specialist to join their team onsite in Boston, MA. The LOC team supports one-of-a-kind virtual classrooms that combine the case method, educational technology, and live, studio-based video production to enhance and creatively advance th
Posted 13 days ago | Updated 7 hours ago

Production Support Lead

VDart, Inc.

•

Boston, Massachusetts, USA

Third Party, Contract

Title: Production Support Lead Location: Boston, MA (Onsite) Contract: Long Term Job Description: Deep understanding of Unix, Cloud PAAS, Oracle SQL queries to take care of any intensive analysis. Good experience in Service Now ticketing tool for all Incidents, SRs, Problem Tickets and also Change/Problem Management Process. Good experience in DB Queries Be able to write queries including fair complexity. Good experience support environment Be able to understand ticket priorities, escalation mat
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Posted 1 day ago

Database Production Support

Yoh - A Day & Zimmerman Company

•

Remote or Addison, Texas, USA

Contract

Database Product Support Contract to Hire 100% Remote (Must live in Texas) Responsibilities:Provide daily support for production systems, ensuring high availability and optimal performance.Troubleshoot and resolve issues related to Python scripts, SQL queries, and Azure Data Factory (ADF) pipelines.Collaborate with development teams to identify and fix bugs, and implement system enhancements.Monitor system performance and implement necessary optimizations.Maintain and update documentation of s
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Posted 6 hours ago | Updated 6 hours ago

Support Technician

TEKsystems c/o Allegis Group

•

Andover, Massachusetts, USA

Full-time

Attention! we are hiring a Technical support specialsit to join our team in Andover!! Location: Andover MA Pay: 30-35/hr hours: M-F 8-5 Duration: long term contract Job Description On site support: Need strong soft skills Experienced with both in person and remote customer support Ability to deliver set expectations on time Ability to work with both other engineers and alone Experience working with executives and leadership Laptop provisioning, Imaging, Pushing Software Onboarding 10-15 new h
Posted 3 days ago | Updated 7 hours ago

Service Desk/ Desktop Support Engineer

HL Solutions LLC

•

Plymouth, Massachusetts, USA

Contract

Job Title: Service Desk Engineer Location: Plymouth, MA (Onsite) Job Description We are seeking an experienced Technical Service Desk Specialist with a strong background in phone support and advanced troubleshooting for Windows environments. Requirements Minimum 6 years of phone support experience (mandatory)At least 6 years of technical service desk experience supporting Windows environmentsLevel 3 expertise in Windows 10 and Windows 11Experience with Windows buildout and deploymentProficient k
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Posted 1 day ago | Updated 17 hours ago