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Customer Technical Support Representative

Thomson Reuters U.S. Inc.

Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the

Senior Fullstack Engineer Community Support Engineering

Airbnb

Remote

Full-time

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Community Support Platform (CSP) is responsible for the world-class technology, architecture, and solutions

Technical Lead - Java Production Support

NR Consulting LLC

Remote

Full-time

Title: Technical Lead - Java Production Support Location: Remote Type: Fulltime Job Description: Hands on enterprise level J2EE based web application development and supportHands-on experience in SaaS Integration, Spring Boot, Full Stack and ReliabilityExperience of Pivotal Cloud Foundry (PCF) environmentExperience in troubleshooting and debugging skills.Experience in support role with numerous B2B (business to business) functions such as production monitoring of data, error analysis, client co

Support Specialist

Kforce Technology Staffing

Remote or Altamonte Springs, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client in Altamonte Springs, FL that is looking for a Technical Support Specialist with a strong background in education, finance, or supply chain management. Summary: As a Technical Support Specialist, you will be responsible for resolving a variety of issues across an enterprise level organization. You will track the status of product orders, support supply chain and product movement, handle work orders and maintenance management processes, assist with general l

Solution Architect Customer Support Team MDE

Key Business Solutions, Inc.

Remote

Third Party, Contract

Solution Architect Customer Support Team MDE Sacramento, CA(Remote option available) 12 Months Need to write codility test and 2 to 3 rounds of client interviews Job Description: The Solution Architect is a seasoned technical engineer dedicated to understanding the capabilities of DHCS s platform offerings and the needs of existing applications, and creating innovative solutions for their modernization. This role requires a deep understanding of solution architecture, emerging technologies, an

Tagetik Technical Support

MW Partners LLC

Remote

Contract

Job Details Position: Tagetik Technical Support Location: Dallas, TX - 75342 (primarily remote) Duration: 6 months with possibilities of conversion Heavy-duty finance role (financial performance) budgets, consolidation, planning, forecasting, and reporting with a combination of implementation and support experience (primarily technical support). We are looking for a resource with Wolters Kluwer Tagetik experience to support the organization. The intention is to work as a Contractor for 6-12 mo

Guidewire Billing Center Support Lead | Remote | | C2C/W2

Spruce Infotech Inc

Remote or Jersey City, New Jersey, USA

Full-time, Contract, Third Party

Key Responsibilities: Lead support and enhancement activities for Guidewire BillingCenter (on-prem or cloud). Collaborate with client teams to resolve issues and ensure smooth operations. Provide technical guidance and mentorship to junior team members. Coordinate with offshore teams and manage client communications. Required Skills: Strong experience with Guidewire BillingCenter (minimum 4 5 years). Familiarity with PolicyCenter and ClaimCenter. Hands-on expertise in configuration, integration

Tagetik Technical Support

OnwardPath Technology Solutions LLC

Remote

Contract

Tagetik Technical Support Immediate start, 6 12-month duration. C2H role after 6 months Dallas, TX, Remote Prefer resources to live in Dallas or in Texas. Not required, but definitely preferred. This will primarily be a remote role, so if not from Texas, will still be fine for the right candidate. Since C2H must be an independent consultant. If hired, it would be between months 6-12. Heavy duty finance role (financial performance) budgets, consolidation, planning, forecasting, and reporting wi

D05 - INFORMATION MANAGEMENT / INFORMATION SYSTEMS - GENERIC (ADMINISTRATIVE) - P - DESKTOP SUPPORT ENGINEER

Futran Solutions

Seattle, Washington, USA

Full-time

Job Description: Job Title: Desktop Support Engineer Location: Bothell, WA*100% Onsite Schedule: M-F 8am - 5pm PST Top Skills: Good technical knowledge and previous desktop support experience Strong analytical and problem-solving skills for technical issues Previous customer support experience with strong interpersonal and communication skills, both written and verbal, with the ability to effectively sequence priorities. IDF Experience Office365 Experience Experience working in a large corpora

Philips MR Technical Support Engineer

GE Healthcare

Remote

Full-time

Job Description Summary The Philips MR Technical Support Engineer (TSE) drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Engineers (FE's), Client Service Technicians (CST's), and Customers experiencing system performance issues. This position is the technical resource for all service-related escalations regarding the Philips MR product family and should include but is not limited to: Intera, Achieva, Panorama, Inge

Technical Support Specialist (Onsite Pleasant Prairie WI)

Becton Dickinson & Company

Remote or Pleasant Prairie, Wisconsin, USA

Full-time

Job Description Summary Technical Support Specialist Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities

Product Support Analyst IV

BCforward

Remote

Contract

Product Support Analyst IV BCforward is currently seeking a highly motivated Product Support Analyst IV for a REMOTE opportunity. Position Title: Product Support Analyst IV Location: Remote (PST) preferred Anticipated Start Date: ASAP Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12 Months Job Type: Contract - [FULL TIME (40 Hours a week)] Pay Range: $70.73/hr-$78.48/hr Please note

DB2 z/OS Support

NR Consulting LLC

Remote

Third Party, Contract

Job Title: DB2 z/OS Support Work Location: Remote (1st week onsite in Albany, NY expenses paid) Position Type: Contract Job Description: DB2 Version upgrade planning, coordination, and implementation for current and future releases all agenciesDB2 Performance tuning (buffer pools, storage, I/O times etc)Software Maintenance & Upgrades (CA tools etc)Contingency Recovery and System Backup & RecoveryMaintain, resolve and monitor DB2 system level performance issuesExpert level DB2 & z/OS Systems l

SAP Functional Support Consultant

Oxford Global Resources

Remote

Contract

Overview: Our client, a leading manufacturing firm, is preparing for a major SAP S/4HANA transformation, with PwC engaged as the primary implementation partner. To ensure continued operational stability during this transition, the organization is seeking experienced SAP professionals to provide internal support to users while their key support team members are focused on the implementation. These consultants will play a crucial role in sustaining day-to-day business operations, triaging and reso

Production/Cloud Support Lead - Remote position

Infinite Computer Solutions (ICS)

Remote

Full-time

Job Title:Cloud Support Engineer (L1/L2) with Automation & Database Background Job Description:We are seeking a Cloud Support Engineer with L1/L2 support experience in AWS environments, automation skills, and a background in databases such as Oracle, Snowflake, and SQL. The candidate should have strong communication skills, be capable of handling teams, and confidently interface with clients and end users. Key Responsibilities: Provide L1/L2 support for AWS Cloud environments. Perform incident m

Sr Technical Operations Training & Support Specialist

Thermo Fisher Scientific

Remote or Greenville, North Carolina, USA

Full-time

Work Schedule Flex Shifts 40 hrs/wk Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Position Summary: Join Thermo Fisher Scientific Inc. as a Sr Technical training and support engineer and have the unique opportunity to build, grow, and share your expertise in the manuf

Oracle EBS / Cloud Projects Production Support

The Jupiter Group

Remote

Contract

This is a Contract to Hire opportunity where the client would like to convert this person after 12-18 months. Any visa is fine, can work anywhere within the United States. Must have US based experience working with Oracle Projects as a Functional Support / BA on EBS platform. Job Description Client is looking for an individual, to work within their team of Projects Business Analyst. The individual will bring expertise and knowledge to the team as a key contributor responsible for supporting EBS

Technical Operations Training & Support Specialist

Thermo Fisher Scientific

Remote or Greenville, North Carolina, USA

Full-time

Work Schedule Flex Shifts 40 hrs/wk Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Position Summary: Join Thermo Fisher Scientific Inc. as a Technical training and support engineer and have th

Manager, Branch Operations Support

Medline Industries, LP

Remote or Chicago, Illinois, USA

Full-time

Job Summary Medline is looking for a Manager on our Branch Engineering Support team. The position is responsible for overseeing our branch support engineering team. This role includes leadership assisting problem management team with RCA investigations, escalations from level 2 logistics helpdesk, backups for vendor support and automation control system support. The manager will also ensure timely resolution of issues and stakeholder communications while fostering innovation and aligning IT str

Lead I&C Software Support Engineer

GE Vernova

Remote or Wilmington, North Carolina, USA

Full-time

Job Description Summary The Lead I&C (Instrumentation & Controls) Software Support Engineer works within the I&C Engineering team of the GE Hitachi (GEH) Engineering organization. The I&C team is responsible for designing and implementing electronic hardware and software for I&C systems for Nuclear Power Plants. The I&C Software team has strong interfaces with electronic hardware design and plant system operations. This role requires technical problem solving, strong software testing and develop