technical support Jobs in winston salem, nc

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Data Analytics Manager - Hybrid

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

Who We Are Buffalo Promise Neighborhood (BPN) is a dynamic, integrated team of engaged professionals - an extension of M&T Bank's longstanding dedication to strengthening our community - focused on revitalization through education. Our mission is to provide education, resources, and connections to empower our students and their families to succeed. We are part of M&T Bank's 30-year partnership with Westminster Community Charter School, proudly providing resources to ensure students receive a ri

Staff Software Engineer

Jack Henry & Associates

Remote

Full-time

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. We are hiring a Staff Software Engineer to support our Enterprise Account Origination teams. This role is focused on

Business Systems Analyst III - Pega (remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking an experienced Senior Pega Business System Analyst to lead and drive business process transformation initiatives using Pega BPM/CRM solutions. This role involves gathering complex business requirements, designing intelligent workflow automation, and ensuring successful Pega implementations. As a senior member of the team, you will collaborate with business stakeholders, architects, and

Business Systems Analyst III - Pega (remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking an experienced Senior Pega Business System Analyst to lead and drive business process transformation initiatives using Pega BPM/CRM solutions. This role involves gathering complex business requirements, designing intelligent workflow automation, and ensuring successful Pega implementations. As a senior member of the team, you will collaborate with business stakeholders, architects, and

Epic EHR Support Analyst

Vector Consulting, Inc

Remote

Contract

Our government client is looking for an experiencedEpic EHR Support Analyst on a remote 9+ months renewable contract role inRaleigh, NC. Position: Epic EHR Support Analyst W2 RATE- $40/hr Job Overview: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely

Sr. Web Platform Administrator Analyst (REMOTE)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: Essential Job Functions to include: Provides technical expertise to team members, business analysts, management and clients. Serves as a mentor to less technically experienced team members; assigns work and provides training and guidance on system functionality and software products.Analyzes, troubleshoots, and resolves highly complex hardware, software and connectivity issues. Researches and evaluates a variety of reports, job logs, scheduled job

Workers' Compensation Claim Director

Vaco by Highspring

Remote

Full-time

The Workers compensation Claim Director is a remote and direct placement role. A valid California Adjusters License is required + NY and NJ would be preferred. Overview: The Workers' Compensation Claim Director is responsible for supervising a team of adjusters and directly managing complex and litigated National and California workers compensation claims. Youll ensure that claims are handled in accordance with state laws, corporate claim standards, and specific client expectations. Key Respon

Unix/Linux Administrator

Parsons Services Company

Remote

Full-time

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: This job opening is for an experienced Unix/Linux Administrator to provide systems a

OIC Integration/Extension analyst

Smart Synergies

Remote

Contract

100% Remote Responsibilities: Provides L2 support (triaging) for OIC Integrations and Extensions incident tickets and ensures compliance to Client s ITSM Incident management process, associated SOPs and Operational PlanParticipates in and contributes to Problem RCA discussions to identify underlying causes of major impact or recurring incidents, including defining and documenting remediation plans for all OIC integrations and Extensions related issues, documenting problem tasks, and driving thes

Technical Operations Technician - 5818234

Accenture LLP

Remote or Charlotte, North Carolina, USA

Full-time

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

IT Support Specialist

Dunhill Professional Search

Remote

Full-time

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. Implements routine changes on production systems per direction and guidance from Adm

Staff Software Engineer - Test Engineering (Hybrid/Onsite)

Visa Inc.

Remote or Austin, Texas, USA

Full-time

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhe

Slack and Zoom Administrator

Shrive Technologies LLC

Remote

Third Party, Contract

Experience in slack and zoom with zoom contact center experience, should be able to setup new environment, upgrade, maintain the existing environment. Should have minimum of 8 years of Administration and implementation experience in Slack and Zoom. Should be able to setup Zoom contact center and slack in a new environment. Troubleshoot and resolve complex Slack and zoom issues, including integrations, API failures, user permission conflicts, and performance bottlenecks. Handle escalations from L

Technical Operations Technician - 5818233

Accenture LLP

Remote or Dallas, Texas, USA

Full-time

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for

Senior Network Engineer (Wireless)

Copeland

Remote or St. Louis, Missouri, USA

Full-time

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology th

Security Operations Center (SOC) Technical Writer & Business Analyst - Moines, IA(Remote)

Brandon Consulting

Remote or Des Moines, Iowa, USA

Third Party

Position Announcement: Security Operations Center (SOC) Technical Writer The client is seeking a skilled and experienced Technical Writer to support their Security Operations Center (SOC). Only candidates with direct experience working as a Technical Writer in a SOC environment will be considered. The purpose of this position is to provide technical writing support, standardization of documentation, and business support across the Security Operations Center (SOC).The Business Consultant will

Business Systems Analyst II- Pega (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking an experienced Senior Pega Business System Analyst to lead and drive business process transformation initiatives using Pega BPM/CRM solutions. This role involves gathering complex business requirements, designing intelligent workflow automation, and ensuring successful Pega implementations. As a senior member of the team, you will collaborate with business stakeholders, architects, and

Business Systems Analyst II- Pega (Remote)

First-Citizens Bank & Trust Company

Remote or Raleigh, North Carolina, USA

Full-time

Overview This is a remote role that may be hired in several markets across the United States. We are seeking an experienced Senior Pega Business System Analyst to lead and drive business process transformation initiatives using Pega BPM/CRM solutions. This role involves gathering complex business requirements, designing intelligent workflow automation, and ensuring successful Pega implementations. As a senior member of the team, you will collaborate with business stakeholders, architects, and

Technical Writer-Mobile Device Management

GlobalLogic Inc.

Remote

Part-time, Third Party

Job Description: Developing documentation sets from scratch for new software productsCrafting high-quality technical documentation for installation, UX, operation, and maintenance instructionsLeading the entire documentation process, including planning, writing, reviewing, editing, and publishingTalking to technical support about specific customer configuration documentationDetailing all software releases and maintaining the technical publication libraryContinuously upgrading documentation to ma