telephony Jobs in new york

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Contact Center Platform Engineer (Genesys)

Caresoft

Newark, New Jersey, USA

Contract

Job Title: Contact Center Platform Engineer (Genesys) Role: Senior Developer/Software Engineer (Genesys) Location: Newark, NJ Technical Skills Required: Genesys Cloud, AWS Lex, Lambda, NodeJS/ Python Experience Required: 5+ years of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc) 2+ years of experience in Cloud enablement of Contact Center Solutions, especially in migrating from On

Emergency Communications Engineer

Gov Services Hub

Brooklyn, New York, USA

Contract

SCOPE OF SERVICES ? Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure ? Coordinate with 911 Originating Service Providers, neighboring jurisdictions and Emergency Communications Relay Centers ? Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment ? Configure and test Emergency Communications network infrastructure ? Technical support for E911 and NG911 telephony and telecommu

IT Network Admin

Aziro Technologies LLC

New York, New York, USA

Contract

We are looking for IT Network Admin Position. Below is the Job Description, please have a look and if you are available for this position, please get back to me along with your updated resume in word format with contact number. Job Title: Transition Project Coordinator Job location: Hybrid (NYC, NY) Duration: Long term Contract Job Summary: Very high knowledge of Microsoft System Center Configuration Manager and Orchestrator MUST. A minimum of 10 years hand-on Network administration experience a

Cisco UCCE Engineer

Stanley David and Associates

Bethpage, New York, USA

Full-time

Must Have Technical/Functional Skills 6 12 years of experience in Cisco UCCE environments, with expertise in ICM scripting. Solid understanding of SIP protocol, VoIP architecture, and end-to-end call flows. Proficiency with Cisco CUCM and Cisco Voice Gateways. Experience with Cisco CVP and Finesse agent desktop. Ability to analyze logs and troubleshoot issues across the full contact center stack. Experience in supporting enterprise-level, high-availability telephony environments. Familiarity wit

Network Engineer- Need NY/NJ locals

InfoPeople Corp

White Plains, New York, USA

Contract

Job Functions & Responsibilities Provides technical expertise at the highest level. Responsible for high and low level network planning, design and optimization. Develop strategies and directions for network solutions using current and emerging technologies. Develop, implement, and enforce corporate policies, standards, and guidelines that are aligned with the company's strategic business objectives as they pertain to the Corporate Network. Translate business requirements into network or process

Network Analyst

Ethires LLC

White Plains, New York, USA

Contract

Job Title: 1223: Network Analyst Duration: 12 month(s) Location: White Plains, NY 10601 (Hybrid) End Client: NYPA (New York Power Authority) Rate: $55/hr. on W2 NO C2C ONLY W2 CANDIDATES VISA-LOCAL CANDIDATES,LOCAL TO NY Job Description: Job Functions & Responsibilities Provides technical expertise at the highest level. Responsible for high and low level network planning, design and optimization. Develop strategies and directions for network solutions using current and emerging technologies. De

Network Analyst (CCNP / VoIP / AWS)

Trigyn Technologies, Inc.

White Plains, New York, USA

Third Party, Contract

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for a Network Analyst. The particulars of the position are as follows. Job Functions & Responsibilities: ? Provides technical expertise at the highest level. ? Responsible for high and low level network planning, design and optimization. ? Develop strategies and directions for network solutions using current and emerging technologies. ? Develop, implement, and enforce corporate policies, standards,

Network Analyst (CCNP / VoIP / AWS)

Trigyn Technologies, Inc.

White Plains, New York, USA

Contract, Third Party

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for a Network Analyst. The particulars of the position are as follows. Job Functions & Responsibilities: ? Provides technical expertise at the highest level. ? Responsible for high and low level network planning, design and optimization. ? Develop strategies and directions for network solutions using current and emerging technologies. ? Develop, implement, and enforce corporate policies, standards,

AVAYA Technical Program Manager

Brezo Business Solutions LLP

Remote

Contract

Job Title: AVAYA Technical Program ManagerLocation: RemoteDuration : 1-2 years About the Role:We are looking for a highly skilled Technical Program Manager (TPM) with deep expertise in AVAYA contact center technologies and a strong track record of managing telephony transitions and transformations. This is a strategic and hands-on role, requiring exceptional program leadership, stakeholder management, and technical fluency across the AVAYA ecosystem. Key Responsibilities:Lead the end-to-end tra

LLM/AI Engineer (AI Voice)

InfoObjects Inc

Remote

Contract

LLM/AI Engineer (AI Voice: High-Level Recap) Location: 100% Remote Duration: 6+ Months Contract Reason for Need: The company is investing further in Large Language Models (LLM) and is looking to add an experienced engineer with expertise in AI Voice to their team.This role will focus on expanding their voice AI capabilities, complementing their existing LLM efforts.Description: Voice AI experience in Well versed in LLM.AI engineers need to be full stackThey need to do integration echo systems to

Business Intelligence (BI) Developer - Genesys

JSR Tech Consulting

Remote

Contract

Location: Newark (hybrid) preferred. Open to remote for the right person. Payrate 60 - 75 per hour Job Description: Level of Experience: 3-5 years BI developer/ Reporting Analyst needed to work with Genesys IVR developers to understand how they are tracking the customer journey in the IVR flow to ensure the necessary data points are tracked in the appropriate parts of the flow to ensure that we can later extract the data to understand if the IVR is providing an efficient experience to the caller

Remote Zoho Engineer

Get Your Project Ready Private Limited

Remote

Contract

Role: Remote Zoho Engineer Duration: 6+MonthsMOI: Skype The CRM Lead Engineer plays a pivotal role in the design, development, implementation, and maintenance of CRM ERP solutions. Your mission is to support key strategic and operational initiatives by ensuring that end-user needs for CRM solutions are met. Collaborating closely with technical teams and business stakeholders, the CRM Lead navigates the intricate landscape of technology and business acumen. Their critical combination of technical

Microsoft Teams Engineer

JDA TSG

Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated compan

Oracle Fusion Financial Consultant :: Remote :: Contract

American Tech Vision Solutions LLC

US

Third Party, Contract

Role :: Oracle Fusion Financial Consultant Remote Duration :: Contract Rate 60/hr on C2C Job Description implementing oracle advanced collection in fusion having 12 years of experience with creating custom strategies ; nice to I telephony integration and pay by link integration Position Overview: We are seeking a highly experienced Senior Oracle Fusion Advanced Collections Implementation Specialist with a minimum of 12 years of relevant experience. The ideal candidate will possess deep expert

ServiceNow Developer

Randstad - Torc

Remote

Contract

We are looking for a ServiceNow Developer to join our team and contribute to the development, deployment, and management of ServiceNow applications and IT systems. The ideal candidate will have experience in ServiceNow development, automation, cloud infrastructure, and IT service management. What you'll do: Deploy engineering code across multiple environments, including Development, Staging, and Production.Monitor virtual environments, including desktops, web, mobile, and telephony platformsImpl