tier 1 support analyst Jobs in miami, fl

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Help Desk Support - Tier 1

TEKsystems c/o Allegis Group

Miami, Florida, USA

Full-time

100% REMOTE DESKTOP/HELPDESK SUPPORT REPRESENTATIVE OPPORTUNITY TO WORK WITH ONE OF THE LARGEST EDUCATION ORGANIZATIONS IN THE AREA FULL TIME MONDAY - FRIDAY 9AM-6PM $17/HR Qualifications: 1 year of helpdesk/desktop support experience or CompTIA+ certification Excellent communication skillsMicrosoft Office proficient Responsibilities: Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues. Will handle roughly 30-50 inbound

Tier 3 Help Desk Support Specialist | Remote | $120k

Nigel Frank International

Miami, Florida, USA

Full-time

Tier 3 Help Desk Support Specialist| $120K Base Salary | Remote Company Overview: Our client is seeking a Tier 3 Help Desk Support Specialist responsible for overseeing software design, customization, maintenance, and support across various office locations. This role involves managing Windows server environments, including Citrix configurations and updates. Strong technical skills, a proactive approach to new technologies, and a dedication to delivering excellent service to end users are essent

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

IT Support Services Analyst

Connexion Systems & Engineering

Miami, Florida, USA

Full-time

IT Support Services Analyst (PERM) Salary: $80 - 90K Location: Miami, FL (Hybrid) Hybrid schedule (3 days in, 2 days remote)<> Position Summary The IT Support Services Analyst is responsible for supporting for supporting the end users with their use of technology. <>IT Support Analyst Job Responsibilities Deliver technical support for a variety of software and hardware needs within a Citrix XenDesktop environment:Resolve software-related issues for all firm-deployed applications in-person and r

SOC and Information Security Analyst

Techno-Comp, Inc.

Remote

Contract, Third Party

Job Title: SOC and Information Security Analyst Work Location: Temple Terrace, FL (Remote) Must Have Skills: Associate degree in Computer Science, Information Security, or a related field.1 to 3 years of experience in a security-related role.Fundamental knowledge of Cyber Security technologies.Understanding of the threat landscape and indicators of compromise.Strong problem-solving skills.Proactively engage with customers, client executives, and management teams.Excellent documentation and commu

Application Systems Support Analyst

Beacon Hill Staffing Group

Fort Lauderdale, Florida, USA

Contract

Beacon Hill Technologies is seeking a Sr Systems Support Analyst for a contract to hire opportunity with a privately held company in Fort Lauderdale. In this role, you will work as an Application Support Analyst and will act as the primarily liaison for technical and production support issues with internal business end users and 3rd party cloud based software vendors. You'll have the opportunity to support a wide variety of 3rd party and home grown applications used by the business. These are

Tier III Tech Support Specialist

On-Demand Group

Remote

Contract

Job: Tech Support Specialist - Tier Software Support Location: Remote Duration: 6 month contract Job Description: Provide support for multiple database, web-based platforms, and proprietary software systems across Android, iOS, Windows, and Mac platforms Utilize several different tools to identify, replicate, and troubleshoot incidents to track and resolve root causes. Search, Analyze, and modify SQL database info to resolve minor data related issues. Report bugs, database problems, and other

Tier III Installation Support

On-Demand Group

Remote

Contract

Title: Tier Installation Support Location: Remote Duration: 6 Month Contract Job Description: Hardware and Installation support. Provide remote configuration and troubleshooting escalations for a variety of End-User focused products including proprietary software, networks, access control, audio/video, alarm, and other technologies. Participate in regular creation of training and troubleshooting documentation to assist same-tier and lower-tier technicians. Assist in executing training of other

Service Desk Support, Tier 2 (Remote)

Irvine Technology Corporation (ITC)

Remote or Phoenix, Arizona, USA

Contract

Service Desk Support, Tier 2 (Remote) We have an immediate need for a contract Service Desk Support, Tier 2 to join an environmental services industry leader. The Service Desk Support, Tier 2 provides frontline support and incident diagnosis for the organization s applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing and incident resolution with other IT resources. Locatio

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b

Remote-Technical Support Analyst

Apex Systems

Remote or Franklin, Wisconsin, USA

Full-time

Job#: 2029904 Job Description: Our great client has an immediate opening for a remote IT Help Desk Support Analyst. If you are interested, please apply with resume to JOB DESCRIPTION IMPORTANT TO KNOW: This posting is open to local and remote candidates. Local candidates will report onsite to our Franklin campus.Interviews for this position will be held remotely utilizing Zoom.Hybrid work from home opportunities will be available after training is completed (3 days a week onsite). Laptop and E

W2 - (2) - IT Analyst/Programmer (Terraform, IaC, Google Cloud Platform, IT support, Root-cause analysis) - Remote

Tanson Corp

Remote or Rochester, Minnesota, USA

Contract

Duties: We are looking for someone to perform Infrastructure as Code (Terraform) development under the direction of our principal software engineer who is guiding our technical strategy on the Google Cloud Platform. We are building a team of IaC programmers, but the hiring process is taking longer than anticipated. We need this person for approximately 6 months with the potential to extend to 1 year if the work expands. Required Experience: -Terraform / Infrastructure as Code (IaC) -Google Cloud

Administrative Support Analyst

Gridiron IT Solutions

Remote

Full-time

Gridiron IT is seeking a talented Administrative Support Analyst. Administrative Support Analyst will provide support for execution and modification of all business processes related to TSA s Workforce Development support. Must clear for Public Trust clearance. Take full ownership of ad-hoc projects assigned by TSA Leadership.Assist with program document composition support, editing and illustration functions, and tracking and processing of numerous comments, changes and revisions to written r

Help Desk Analyst II

Robert Half

Miami, Florida, USA

Full-time

Description Robert Half is looking for Help Desk Analysts like you to join our team! This long-term contract / temporary to hire employment opportunity is based in the Miami, Florida area. We're looking for some with a can-do attitude who is looking to be part of a highly motivated team, so if that's you, apply today! This job requires you to handle complex end-user support issues and provide support to team members by focusing and restoring service to the end users. It is also important for

Senior Desktop IT Support Analyst

AptoNet Inc

Remote or Lisbon, Lisbon, Portugal

Contract

Senior Desktop IT Support Analyst - Portugal100% remoteSupporting Deskside - customer service must be excellent. Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues - Dell environment, autopilot / PXE Microsoft 0365 Office - resolving customer issues, SME on SharePoint and Teams end user support Account administration (e.g. Active Directory, group policy, Okta, logon problems including remote logon issues). iPhone email support - Airwatch (e.g. mailbo