tier 2 help desk Jobs in 20190

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161 - 180 of 214 Jobs

Service Desk Manager

Randstad Digital

•

Alexandria, Virginia, USA

Contract

job summary: The IT Service Manager oversees service and business level agreements, manages the Help Desk's service operation management system, and supervises the IT Help Desk. The incumbent in this job class is responsible for achieving the City's IT customer service levels as defined by ITS service operation standards and the Help Desk's Key Performance Indicators (KPI's) and for providing overall leadership and oversight to the IT Help Desk staff. Contacts are with departmental coworkers an
Posted 12 days ago | Updated 2 hours ago

Deskside Support

Hexaware Technologies, Inc

•

Rockville, Maryland, USA

Full-time

What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with h
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Posted 19 days ago

Mobility Analyst

Dunhill Professional Search

•

Washington, District of Columbia, USA

Full-time

Mobility Analyst Telework **Secret Clearance Required This role supports multiple components of the Defense client's enterprise mobility capability as it continues to expand in features and capabilities. Carries out moderately complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operat
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Posted 26 days ago | Updated 3 hours ago

Desktop Technician - AV Technician

Dexian DISYS

•

Chantilly, Virginia, USA

Full-time

Dexian has an immediate opportunity available with our premier aerospace customer for a Desktop Technician providing Level 2 support for various services. As a member of the desktop support / break-fix team, the Desktop Technician will have a primary focus on Audio Visual Support (AV). Audio Visual duties include providing phone support for analog and digital gateways, phone configuration, secure phones, ring down lines, and cross connects. The Desktop Technician will coordinate Centrex and oth
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Posted 6 days ago | Updated 3 hours ago

Network Support Technician - Network Administrator

Dexian DISYS

•

Chantilly, Virginia, USA

Full-time

Dexian has an immediate opportunity available for a Network Administrator who will be responsible for the management of all centralized network technologies for our premier aerospace customer. This technology includes the various networking environments and all other technologies classified as a Networking technology, primarily Cisco, Juniper and Brocade. The Network Administrator will: Provide technical solutions to complex problems that require ingenuity and creativity and establish and imple
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Posted 12 days ago | Updated 3 hours ago

Lead Functional Analyst

Digital Cloak

•

Arlington, Virginia, USA

Full-time

Lead Functional AnalystStafford, VAFull TimeClient SupportExperienced Digital Cloak is seeking a Lead Functional Analyst to join our team in Arlington, VA. The Lead Analyst is responsible for managing a small team supporting a DoD client. In this role, you will engage directly with clients, team members, Digital Cloak leadership, and other contractor support. Specific duties will include leading a small team of data entry specialists and mastering a range of technical and administrative subject
Posted 34 days ago | Updated 1 day ago

IT Support Analyst, MSP Experience Required - M

Next Step Systems

•

Centreville, Virginia, USA

Full-time

IT Support Analyst, MSP Experience Required, Centreville, VA We are seeking an experienced IT Support Analyst comfortable with onsite client work. We typically have our Help Desk employees go onsite after about a year or so, depending on their skill level. However, this position will need to be a little more experienced and will go onsite to client sites fairly quickly. We are seeking a qualified IT Support Analyst professional with 1-3 years of Help desk Technician experience. You will be i
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Posted 30 days ago | Updated 3 hours ago

Oracle Integration Cloud Technical Specialist - 90% Remote - long term contract - Washington, DC - B3649B

Technovision, Inc.

•

Remote or Washington, District of Columbia, USA

Contract, Third Party

Our direct client is looking for a Oracle Integration Cloud Technical Specialist for a 90% Remote long term contract position in Washington, DC. Note: - Candidate will be expected to report on-site at least once every two weeks. Job Description: The Contractor personnel shall perform the following duties and responsibilities for the Oracle Integration Cloud Technical Specialist Level 1: - Support the day-to-day operations, including help desk issues and end-user support. - Design and developme
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Posted 60+ days ago | Updated 8 days ago

IT Lead Engineer

University of Maryland College Park Libraries

•

College Park, Maryland, USA

Full-time

The IT Lead Engineer works in a highly collaborative team environment in the IT & Facilities Operations (ITFO) department within the Digital Services and Technologies (DST) division. The position is the team leader for training resources, technical consultation, and solution architecting for the Desktop Support Technicians and Help Desk Staff. The position:Maintains in-house technology equipment and IT assets.Maintains and enhances the Libraries desktop environments (primarily Windows and Mac).P
Posted 8 days ago

Security Specialist

Digitek Software, Inc.

•

Washington, District of Columbia, USA

Third Party, Contract

One of our clients is looking for the position of A214: IA & SS Journeyman based on following skills: Location: Washington DC Duties: As part of the OCFO technology team, the Security Specialist (Infrastructure Group) will be maintaining and monitoring day to day operation of the OCFO IT infrastructure Security.The IT Consultant will help and performs, monitoring, maintenance, and security IT infrastructure (physical, virtual and cloud).IT consultant will perform OS, security and application upg
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Posted 60+ days ago | Updated 19 days ago

Senior Director, Information Technology

American Public Power Association

•

Arlington, Virginia, USA

Full-time

The American Public Power Association (APPA) is looking for a Senior Director, Information Technology to lead association s overall IT strategy to implement secure systems that scale for future growth and technology needs. The Senior Director will direct all aspects of association s day-to-day IT operational activities to ensure systems, policies, and procedures support organizational priorities and overall IT strategy. Reporting to the Senior Vice President, Finance & Technology and CFO, the Se
Posted 7 days ago

Mid IT Support

Omm IT Solutions

•

Washington, District of Columbia, USA

Full-time

About the Position: The Mid IT Support resolves IT support requests from employees. The Mid IT Support answer employee questions regarding computer systems, mobile devices, multifunction printers/copiers and videoconferencing tools. Mid IT Support gathers and analyzes data to diagnose problems with computer systems, mobile devices, multifunction printers/copiers and videoconferencing tools. Mid IT Support installs new software and hardware drivers and updates existing ones as needed.; and lo
Posted 5 days ago | Updated 14 hours ago

Support Desk Analyst

Eclaro

•

Herndon, Virginia, USA

Contract

Support Desk Analysis Job Number: 24-01314 Use your skills where innovative technology solutions begin. Eclaro is looking for a Support Desk Analysis for our client in Herndon, VA. Eclaro s client is a leading technology solutions provider, collaborating with customers to manage their needs and achieve success in their business goals. If you re up to the challenge, then take a chance at this rewarding opportunity! Responsibilities: Respond to customer requests for support via telephone, e-mail
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Posted 15 days ago

Network Admin System Level II

P2PSoftTek Inc

•

College Park, Maryland, USA

Contract

Role Description: Network Administrative activities include: Patching devices monthly or on as needed basis for vulnerabilitiesResolve daily issues on network devices and escalate if assistance required.Troubleshoot issues on TACACS, Load balancers, Switches, and routers.Troubleshoot issues on Certificate and PKI infrastructure.Must be available for 24x7 on call rotation.Resolve help desk tickets.Must be able to work with oversite to execute against a set of requirements.Required skills/Level of
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Posted 28 days ago | Updated 27 days ago

Deskside Technician II

Stefanini

•

Arlington, Virginia, USA

Full-time, Contract

Who we areStefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?Supporting IT equipment in
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Posted 26 days ago | Updated moments ago

Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required - G

Next Step Systems

•

Washington, District of Columbia, USA

Full-time

Systems Engineer, TS/SCI with Full Scope Polygraph Security Clearance Required, Washington, DC The Systems Engineer will provide system engineering support to an existing team that provides full life cycle support to a vital enterprise Human Resource Applications and Services organization. The candidate must be a strong systems engineer that is comfortable working on a team of senior & junior developers and help desk for operational systems. This individual must be willing to tackle challenges
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Posted 2 days ago | Updated 3 hours ago

Installation Desktop Engineer

Tandym Tech

•

Washington, District of Columbia, USA

Contract

A recognized services company in Washington, D.C. is looking to add a new Install Desktop Engineer to their growing staff. Responsibilities: The Installation Desktop Engineer will: Assist staff with installation, configuration and ongoing usability of desktops, laptops, and peripheral equipment and software Serve as a member of technical implementation team fulfilling a wide variety of technical service requests where excellent customer service and professional expertise are required Support cu
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Posted 25 days ago | Updated 3 hours ago

Installation Desktop Engineer

Tandym Tech

•

Washington, District of Columbia, USA

Contract

A recognized services company in Washington, D.C. is looking to add a new Install Desktop Engineer to their growing staff. Responsibilities: The Installation Desktop Engineer will: Assist staff with installation, configuration and ongoing usability of desktops, laptops, and peripheral equipment and software Serve as a member of technical implementation team fulfilling a wide variety of technical service requests where excellent customer service and professional expertise are required Support cu
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Posted 25 days ago | Updated 3 hours ago

Technical Writer/Trainer - REMOTE WORK - 53367

PRIMUS Global Services Inc.

•

Remote or Dallas, Texas, USA

Contract

Technical Writer/Trainer REMOTE WORK - 53367 We have an immediate long-term opportunity with one of our prime clients for a position of Technical Writer/Trainer to work on Remote basis. NOTE:- Candidates need to go onsite 1st day in Austin, TX for picking up equipment on their own expenses. Job Responsibilities: Develops and maintains documentation for CAPPS Financials, inclusive of configurations, integrations, business processes, workflows, and procedures. Artifacts produced may include busin
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Posted 6 days ago | Updated 6 hours ago