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Five9 Engineer

United Technology

•

US

Third Party

mary: We are seeking a skilled Five9 Engineer / Administrator to support, configure, and optimize our cloud-based contact center platform. The ideal candidate will have experience implementing and managing Five9 Intelligent Cloud Contact Center solutions, with strong knowledge of IVR flows, ACD routing, CRM integrations, dialer configuration, and real-time reporting. You will collaborate with business stakeholders, IT teams, and vendors to ensure optimal performance, user experience, and compli
Posted 6 days ago | Updated 1 hour ago

UCaaS Telecommunications Engineer

Digital Minds Technologies Inc.

•

Arlington, Virginia, USA

Third Party, Contract

Job Title: UCaaS Telecommunications Engineer Location: Arlington County, VA (Hybrid) Project Duration: 12+ Months Contract Client: MindBoard/State of VA (Arlington County) Job Description: This is a hybrid role with onsite, in-person support as required to successfully support this project. This position will support unified communications as a service (UCaaS) program to migrate the enterprise on-premise legacy voice system to the cloud. This candidate will be responsible for technical support,
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Posted 15 days ago | Updated 1 day ago

Azure Engineer

KE Staffing

•

Oak Brook, Illinois, USA

Full-time

Must be authorized to work in the U.S. No sponsorship. Local candidates only to go onsite 3 days, 2 days remote each week. Responsibilities Under direct supervision of Information Technology leadership, the Azure Engineer - AVD Specialist will be responsible for: Design, implement and maintain (break/fix) all network platform technologies including Cisco-based LAN, WAN, Wireless, VOIP and Security (50%) Establish and maintain the physical and logical architecture of all network components Perfor
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Posted 20 days ago | Updated 15 days ago

Genesys Cloud Contact Center SME

Brezo Business Solutions LLP

•

Remote

Contract

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem
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Posted 5 days ago

Network Engineer ? Teams Voice

Trigyn Technologies, Inc.

•

Philadelphia, Pennsylvania, USA

Third Party, Contract

Trigyn has a long-term contract opportunity for a Network Engineer in Philadelphia, Pennsylvania. The particulars of the position are as follows. Roles and responsibilities include: ? Maintain a Teams Azure environment ? Manage and maintain the mobile device fleet within the organization ? Ensure proper configuration and security settings for mobile devices ? Maintain and manage Audio codes and Ribbon SBC/SBA gateways ? Maintain and Monitor SIP Trunk circuits ? Maintain Fax servers ? Identify a
Posted 49 days ago | Updated 6 hours ago

UCaaS Telecom Engineer (Cisco/MS Teams Migration)

Trigyn Technologies, Inc.

•

Arlington, Virginia, USA

Contract, Third Party

Trigyn's direct government client in Arlington, VA has a long-term contract assignment (12 Months) for an UCaaS Telecom Engineer (HYBRID). Description: This position will support unified communications as a service (UCaaS) program to migrate the enterprise on-premise legacy voice system to the cloud. This consultant will be responsible for technical support, including configuration, deployment, testing, support and troubleshooting for the Microsoft Teams Phone voice network. The UCaaS Telecommu
Posted 19 days ago | Updated 6 hours ago

CRM Lead / Oracle Service Cloud

Nam Info Inc

•

Remote or San Jose, California, USA

Third Party

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud
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Posted 5 days ago | Updated 4 days ago

Amazon Connect Specialist

iTech US, Inc.

•

Seattle, Washington, USA

Contract, Third Party

Role- Amazon Connect Specialist Location- Seattle, WA (Onsite) Contract - 12+ Months Job Description: Skills - Amazon connect, Lex, Cloud, AWS, Lambda. As a SME, lead the design, development and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis Serve as a consultative technology point of contact in the planning, design, implementation an
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Posted 27 days ago

Microsoft Teams Engineer

JDA TSG

•

Remote

Full-time

At JDA TSG, we equip Global Iconic brands with top-tier specialized talent, business process expertise and innovations which drive their organizations in exciting new directions. We have established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve. We have an opportunity for a Microsoft Teams expert to join our team working as a Customer Engineers (CE s). A CE s time is dedicated to working with some of the largest, and most sophisticated compan
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Posted 11 days ago | Updated 11 days ago

Help Desk Support Specialist

Caresoft

•

Atlanta, Georgia, USA

Contract

Title: Help Desk Support Specialist Location: Atlanta, GA. 30334(Onsite) Durartion: Long Term Skills: .Minimum years of IT technical support Strong knowledge and experience installing,configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems,etc. Technical expertise should include Windows 10,MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterpriseanti-virus solutions, Helpdesk t
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Posted 7 days ago | Updated moments ago

IT Manager

Omm IT Solutions

•

Park Ridge, Illinois, USA

Contract

Please Note: This is a 100% On-Site position located at Park Ridge, IL. Schedule:Monday-Friday, 40 Hours/Week. Type: W2, Full-Time Employee (Preferred)Position Summary: The IT Manager is the lead technical and operational resource responsible for overseeing the entire IT infrastructure and user support services. This position includes direct system and network administration responsibilities, vendor coordination, project implementation, and supervision of two part-time IT Technicians. The IT Ma
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Posted 19 days ago | Updated 4 days ago

IT System Support Specialist

Xceed Technologies Inc

•

New York, New York, USA

Contract

Job Title : L2 Tech Support - Site Migration / IT System Support SpecialistLocation : Sacramento, CA / Norwich, NY Duration : 6+ Months Contract Job Description 7+ years of experience in Desktop Management - Infrastructure Services (IS)Provide break/fix support for desktops, laptops, and peripheralsRe-image devices and reinstall/configure applications as neededTroubleshoot Windows OS, hardware, and enterprise applicationsCoordinate with third-party vendors for escalations and hardware replacemen
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Posted 5 days ago

Amazon Connect Engineer

Centraprise Corp

•

Remote

Full-time

Job Title: Amazon Connect Engineer Location: REMOTE Duration: Fulltime Employment (Permanent) Job Description Must Have Technical/Functional Skills Experienced Amazon Connect professional with at least 7 years of hands-on experience in designing, implementing, and optimizing cloud-based contact center solutions The ideal candidate will have expertise in AWS services, IVR design, call routing, and integration with third-party applications. Amazon Connect Core ExpertiseAmazon Connect Call Flows,
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Posted 26 days ago

Senior IT Technician - Active Top Secret Clearance Required

Dexian DISYS

•

Washington, District of Columbia, USA

Full-time, Contract

Dexian is seeking Senior IT Technicians with active Top Secret Clearance to join our Washington, DC client. These immediate opportunities are for a defense technology company who is transforming U.S. and allied military capabilities with advanced technology. The Senior IT Technicians will directly support the Company's most sensitive programs as a part of the team building and maintaining the critical classified infrastructure. This will provide the opportunity to work with and learn from some
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Posted 14 hours ago | Updated 2 hours ago

Network Systems Engineer

Ledgent Technology

•

Falls Church, Virginia, USA

Full-time, Contract

Requires 1 of the following certifications: M365E/X, VCP, CCNP, LPIC or Linux+ Network Systems Engineer Responsibilities: Troubleshoot and resolve various issues with server, network, and storage infrastructure. Perform build, configuration, and implementation of server infrastructure both virtual and physical. Take ownership of incidents and identify problem trends to improve the overall dependability of the environment and meet appropriate Service Level Agreements Maintain and support product
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Posted 29 days ago | Updated 2 hours ago

Network Engineer

TechNix LLC

•

Montgomery, Alabama, USA

Contract, Third Party

Position: Certified CCNP Network Engineer Duration: 2 months then extended after fiscal year Location: Montgomery, AL(Onsite from day 1) Interview Mode: In-person Job Description: This is a highly technical Network Engineering position for supporting a large campus infrastructure. The employee will work as a technical lead with a team of professionals to assist in maintaining a large and complex campus network. The employee will take a lead role in supporting all aspects of the VoIP and Dat
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Posted 26 days ago | Updated 3 hours ago

Emergency Communications Engineer

Fixity Technologies

•

Brooklyn, New York, USA

Full-time, Part-time, Third Party, Contract

Job Title: Emergency Communications Engineer Job Description Justification: The Emergency Communications Engineer, reporting to the Director of Emergency Communications, as part of the Public Safety and Emergency Management division, is responsible for providing support for the communication services and technologies that make up the NYC 911 and emergency response services for the residents and visitors of New York City. Scope Of Services Oversight of vendors supporting emergency communications
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Posted 19 days ago | Updated 14 hours ago

Senior Desktop Support

SVMT, Inc

•

Newark, California, USA

Full-time

ob Description & Summary This position is onsite and are looking for local applicants only. In this role, you will have the responsibility for to support our clients' Windows and Apple systems (Windows 10 (and above) OS, MacBooks, Windows Servers 2016/2019/2022, etc.) in live production environments. Your project scope will fluctuate based on the business needs, with ongoing project/non-project support. A background check will be required before hire. Job Duties & Responsibilities Install, confi
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Posted 35 days ago | Updated 5 hours ago

IT Support Technician

Randstad Digital

•

The Colony, Texas, USA

Full-time

job summary: The IT Support Technician is responsible for being the first point of contact for all IT support related items. You will be responsible for a variety of tasks to ensure the technology needs of the employees are met so they can effectively perform their duties. The ideal candidate will perform these tasks while maintaining a positive and productive relationship with the employees, vendors, and clients. location: The Colony, Texas job type: Permanent salary: $58,000 - 69,000 per y
Posted 8 days ago | Updated moments ago

Genesys & Oracle Cloud developer

Cloudious

•

Remote or US

Contract, Third Party

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i
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Posted 42 days ago | Updated 10 hours ago