The Service Management team facilitates service management core processes and procedures through communication, training, and documentation standardization. This team has a diverse background in CTS processes allowing them to collaborate, communicate, and develop various methods of training in partnership with business and CTS teams. Service Management's focus is on service support processes but does expand scope to other CTS areas for cross functional projects, specifically as the voice of the

Role:- ITSM Lead Location: Chicago, IL ( Hybrid ) Duration: Full-time Keywords: ITIL, Lead, ITSM, Change management, Incident management NOTE: Candidate should have lead or managerial experience Skills Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.ITIL Foundation Certification is required; advanced ITIL certifications are preferred.Experience in supporting ITIL processes in a medium to large organization.Strong knowledge of ITIL frame

We are unable to sponsor for this permanent full-time role Position is bonus eligible Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CDSM Models and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing,

We are unable to sponsor for this permanent full-time role Position is bonus eligible Prestigious Financial Institution is currently seeking an IT Service Management Associate with strong CMDB and ServiceNow experience. Candidate will be responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods. As a member of the Service Management team, this person is primarily responsible for designing, config

Job#: 2053258 Job Description: JOB REQUIREMENTS: Hands-on experience working with Red Hat Linux OS 7, 8 & 9 to complete routine and basic sysadmin tasks, such as: running scripts; user account and group creation and maintenance; password management; filesystem creation; basic troubleshooting (top, vmstat, nslookup, ping, etc.) Working knowledge of Active Directory, authentication mechanisms (LDAP/Kerberos, D), SUDO, NFS, Samba, DNS & DHCP Experience starting and stopping services on Red Hat Lin

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Manager, IT Service Management (ITSM), leads the ITSM team in

Service Delivery and Operations: Manage end-to-end ITSM operations, including Incident Management, Problem Management, Change Management, Service Request Fulfillment, and Service Level Management. Monitor service performance against SLAs, ensuring timely resolution of issues and effective escalation when necessary. Oversee the configuration and optimization of ServiceNow workflows to support ITIL processes. Drive the adoption of ITIL best practices within the client environment. Client Engagemen

Service Management Analyst V Remote Summary: The IT Service Management (ITSM) Analyst is responsible for the Asset Management process related to the cloud transformation project. Primarily focusing on ensuring all aspects of a service are ready for cloud productions use, including testing, training, and validation of systems, processes, documentation and personnel. Responsibilities include Collaborating with cloud migration teams to identify, assess, and manage IT assets during the migration

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Our client is looking for a contract Service Desk Contractor. Remote Roles in CST Time Zone. A Service Desk Contractor provides first-level end-user support and incident diagnosis for our client's applications, endpoints, and infrastructure. A Service Desk Contractor acts as a single point of contact between the end-user and other IT resources. This position also documents incoming interactions and their resolutions and manages ticket routing and incident resolution with other IT resources. Cont

LOCAL CANDIDATES ONLYThe Network System Engineer is responsible for maintaining, coordinating and overseeing IT Field Support and IT Customer Service related needs. Responding to, escalating and resolving issues and requests related to desktops, laptops, iPhones, iPads as well as local server management needs such as back-ups, etc.Ensure all incidents, requests, changes etc. are fully managed and documented in a timely mannerOrient new hires with relevant IT processesEffectively communicate to u

DatamanUSA has an exciting opportunity for a talented IT Service Desk Lead to work with one of our direct clients in Thornton, CO. We love referrals! Please refer us to your friends, family and colleagues for this opportunity. DatamanUSA gives referral bonuses (up to $500) if they get selected and perform well for our clients. Job Details: Title: IT Service Desk Lead Duration: 6 Months Location: Thornton, CO Required/desired skills: *) Associate's or Bachelor's degree in Information Technol

We are currently seeking an experienced IT Asset Management (ITAM) Administrator with a strong background in both ITAM and desktop support. This individual will be responsible for managing IT hardware and software assets, ensuring compliance, and providing deskside and remote support for end users. Responsibilities: Maintain accurate inventory of all IT assets including hardware, software, and licenses Provide deskside support for PCs, laptops, printers, scanners, and mobile devices Troubleshoot

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Property Administration Job Qualifications: Skills: Asset Management, Documentations, Management Reporting, Office Administration Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: We are GDIT, one of the largest IT and mission services providers to the government. We offer ou

IT Service Manager As an I.T. Service Manager, you will serve as an Incident and Change Leader under minimal supervision within the IS Operations team. This requires a high level of availability to respond to reports of major incidents, follow through on associated RCAs and run the weekly CAB meeting. In this role, it is imperative to have exceptional verbal and written communication skills, a high level of organization, and a fundamental knowledge of IT operations. I. Position Responsibilities

IT Service Desk (Help Desk) Support We are seeking a proactive and technically skilled IT Systems Support Specialist to oversee and maintain a wide range of user-facing technologies and internal infrastructure systems. This individual will play a critical role in delivering reliable IT services, supporting both day-to-day operations and longer-term technical improvements. The position includes direct user support, systems maintenance, and troubleshooting across various business-critical platfor

Job Details SNI Technology's top client located in Thornton, CO is immediately seeking to hire a talented IT Service Desk Lead Contractor for an exciting full-time, 6-month contract position. Please note this is primarily an onsite position (i.e., 4 days in-office per week) with the ability to work remotely (i.e., 1 day work from home per week). Fully remote work is not available for this position. IT SERVICE DESK LEAD SNI Technology's client is looking for an IT Service Desk Lead to oversee th

Your Journey at Crowe Starts Here: At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, a

Title: Director - Office of Information Management (IT) State Role Title: Info Technology Manager II Hiring Range: $170,000 - $173,000 Pay Band: 7 Agency: Virginia Department of Health Location:Dept of Health Agency Website:;br> Recruitment Type: General Public - G Job Duties A. Performance Management Serves in a managerial/supervisory capacity and conducts performance management activities for staff Establishes and reviews work assignments and priorities, and resolves related issues, in conjun

Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are build