Overview
Please note that this position is contingent upon the successful award of a contract currently under bid.
Goldbelt Frontier is committed to providing support for a range of health technology management operations, projects, and services across the government and commercial industries. Frontier collaborates with clients and partners with other businesses to ensure that the right solution with the right people is delivered to meet the client's needs. Many senior project managers and business analysts are subject matter experts in their respective fields. Frontier understands how to support multiple stakeholders to aid in developing and implementing national policies, strategies, and doctrine.
Summary:The Data Analytics Lead/Reporting SME is responsible for leading reporting and analytics operations, developing dashboards, and delivering actionable insights to support data-driven decision-making. This role ensures accurate tracking of performance metrics, including inventory accuracy and SLA compliance, while supporting system-of-record data integrity and operational performance across enterprise asset management systems.
Responsibilities
Essential Job Functions:- Develop and maintain:
- Asset attestation dashboards (ServiceNow-based)
- Analyze and report on ServiceNow workflow and ticket performance, including SLA compliance, timeliness, and process efficiency
- Property Custodian reports (quarterly/semiannual)
- Integrate data across:
- Asset Management System
- ServiceNow
- Enterprise Data Warehouse
- Lead data quality analysis, validation, and remediation activities to ensure system-of-record accuracy and data integrity across enterprise systems
- Track and report KPIs including inventory accuracy, SLA compliance, and data completeness
- Provide leadership and guidance in reporting and analytics activities to ensure consistent, accurate, and actionable outputs
- Collaborate with stakeholders to translate reporting needs into actionable insights
- Support continuous process improvement initiatives and compliance with USPTO asset management policies and federal property accountability standards
Qualifications
Necessary Skills and Knowledge:- Demonstrate excellent written and verbal communication in interpersonal exchanges
- Highly organized with great attention to detail
Minimum Qualifications:- 5-8+ years of experience in data analytics and reporting in enterprise environments
- Experience with Tableau, Power BI, or similar platforms
- Experience integrating data across multiple enterprise systems
Preferred Qualifications:- SQL or advanced analytics tools
- Federal reporting and ServiceNow analytics experience
Pay and BenefitsAt Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.
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