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Apolis

Almont, Colorado • 6d ago

Easy Apply

Contract

$18 - $22

Apolis

Job Details

Skills

DESKTOP SUPPORT
DSS
DESKSIDE SUPPORT
DESKTOP TECHNICIAN

Summary

Job Title:Field Services Engineer (Desktop Support)

Location:Onsite – Joplin, MO

Tax Term:W2

Job Type: Contract

Duration:Long-Term Contract

Job Description / Responsibilities:

Key Responsibilities:

Deliver advanced desktop support for on-site colleagues by diagnosing and resolving complex hardware and operating system incidents to maintain high endpoint availability and user satisfaction.
Coordinate remote troubleshooting sessions using secure enterprise tools to address software issues and configuration conflicts and restore workstation functionality in a timely manner.
Implement standardized desktop images and configuration baselines to ensure consistent performance, security hardening, and compliance with organizational technology policies.
Administer endpoint management platforms to deploy software packages, patches, and configuration updates with minimal disruption to business operations.
Monitor desktop environment health through centralized dashboards and logs to identify incident trends and propose preventive improvements for long-term stability.
Collaborate with service desk teams to handle ticket escalations and provide detailed technical guidance that accelerates resolution times and improves first-contact effectiveness.
Document desktop procedures, knowledge articles, and resolution steps in a clear and reusable format to support continuous improvement and reduce repeated incidents.
Perform root cause analysis for recurring desktop issues and recommend sustainable remediation actions that enhance reliability and reduce support workload.
Coordinate with network and application teams to validate that endpoint configurations support connectivity, security, and application performance requirements.
Execute asset management tasks such as workstation lifecycle tracking, hardware validation, and software license verification to maintain accurate inventory records.
Support security initiatives by applying endpoint security controls, running compliance checks, and assisting in remediation of vulnerabilities identified through internal assessments.
Engage with business users to understand their desktop usage patterns and recommend configuration optimizations that positively influence productivity and digital experience.
Participate in continuous improvement activities by evaluating new desktop tools, frameworks, and automation opportunities that can streamline support processes and reduce manual effort.

Required Skills:

Desktop Support
Endpoint Management
Desktop Patching
Windows Desktop Administration
Hardware & Software Troubleshooting
Endpoint Configuration
OS Imaging & Deployment
Software Deployment
Patch Management
SCCM / Microsoft Endpoint Configuration Manager (MECM)
Microsoft Intune
Microsoft Endpoint Manager
Active Directory
Group Policy
User Profile Management
Remote Support Tools
IT Asset Management
Endpoint Security
Compliance & Security Policies
Root Cause Analysis
Service Desk / Incident Management
Documentation & Knowledge Base
PowerShell (preferred)
Automation & Scripting

Qualifications:

Bachelor''s degree or equivalent experience in Information Technology, Computer Science, or a related discipline.
8–10 years of hands-on experience in Desktop Support or Systems Engineering within enterprise environments.
Strong experience with enterprise endpoint management platforms for software deployment, patch management, inventory, and policy enforcement.
Experience supporting Windows desktop operating systems, hardware, and enterprise applications.
Knowledge of endpoint security, compliance, encryption, and vulnerability remediation.
Familiarity with PowerShell or other scripting/automation tools.
Excellent communication and customer support skills.
Ability to provide onsite support in Joplin, MO.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10106862
Position Id: 26-05342
Posted 6 days ago

Company Info

About Apolis

Founded 1996, RJT Compuquest, Inc. is an ERP and IT consulting services provider focused on providing innovative and successful business solutions. We are capable of working across all technology platforms, operating systems and infrastructures. RJT has experience in performing implementations, technical and functional upgrades, optimization projects, and full service staffing.

RJT consultants have real world experience across a broad spectrum of industries and can apply that knowledge to best face your business needs. Our recruiting process selects only the most highly qualified individuals for your project. If we cannot find the best consultant for your project, then we have a large pool of third-party consultants that we recruit from to ensure your business needs are met.

Our consultants have up to twenty years of business experience and an average of more than six years of IT and ERP experience. This means that the project team not only understands how systems work, they also understand how the technology impacts the business processes of organizations. We believe that the success of an engagement is determined by strong project management, as well as clear communication and mutual commitment working collaboratively. Our methodology begins with listening to the customer about their needs, then working with their team to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. The RJT team is committed to this goal.

When you leverage our exceptional recruiting and management capabilities and unparalleled client service skills, you take the most important step toward accomplishing your business goals. As a trusted advisor to companies of all sizes, we make it our business to become a specialized, physical extension of your team. We listen to your goals, assess your needs, and then take the steps necessary to achieve your objectives. Built on long-term, trusted client and employee relationships, RJT strives to consistently and efficiently plan, execute and deliver high quality services and results.

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Apolis

Job Details

Skills

DESKTOP SUPPORT
DSS
DESKSIDE SUPPORT
DESKTOP TECHNICIAN

Summary

Job Title:Field Services Engineer (Desktop Support)

Location:Onsite – Joplin, MO

Tax Term:W2

Job Type: Contract

Duration:Long-Term Contract

Job Description / Responsibilities:

Key Responsibilities:

Deliver advanced desktop support for on-site colleagues by diagnosing and resolving complex hardware and operating system incidents to maintain high endpoint availability and user satisfaction.
Coordinate remote troubleshooting sessions using secure enterprise tools to address software issues and configuration conflicts and restore workstation functionality in a timely manner.
Implement standardized desktop images and configuration baselines to ensure consistent performance, security hardening, and compliance with organizational technology policies.
Administer endpoint management platforms to deploy software packages, patches, and configuration updates with minimal disruption to business operations.
Monitor desktop environment health through centralized dashboards and logs to identify incident trends and propose preventive improvements for long-term stability.
Collaborate with service desk teams to handle ticket escalations and provide detailed technical guidance that accelerates resolution times and improves first-contact effectiveness.
Document desktop procedures, knowledge articles, and resolution steps in a clear and reusable format to support continuous improvement and reduce repeated incidents.
Perform root cause analysis for recurring desktop issues and recommend sustainable remediation actions that enhance reliability and reduce support workload.
Coordinate with network and application teams to validate that endpoint configurations support connectivity, security, and application performance requirements.
Execute asset management tasks such as workstation lifecycle tracking, hardware validation, and software license verification to maintain accurate inventory records.
Support security initiatives by applying endpoint security controls, running compliance checks, and assisting in remediation of vulnerabilities identified through internal assessments.
Engage with business users to understand their desktop usage patterns and recommend configuration optimizations that positively influence productivity and digital experience.
Participate in continuous improvement activities by evaluating new desktop tools, frameworks, and automation opportunities that can streamline support processes and reduce manual effort.

Required Skills:

Desktop Support
Endpoint Management
Desktop Patching
Windows Desktop Administration
Hardware & Software Troubleshooting
Endpoint Configuration
OS Imaging & Deployment
Software Deployment
Patch Management
SCCM / Microsoft Endpoint Configuration Manager (MECM)
Microsoft Intune
Microsoft Endpoint Manager
Active Directory
Group Policy
User Profile Management
Remote Support Tools
IT Asset Management
Endpoint Security
Compliance & Security Policies
Root Cause Analysis
Service Desk / Incident Management
Documentation & Knowledge Base
PowerShell (preferred)
Automation & Scripting

Qualifications:

Bachelor''s degree or equivalent experience in Information Technology, Computer Science, or a related discipline.
8–10 years of hands-on experience in Desktop Support or Systems Engineering within enterprise environments.
Strong experience with enterprise endpoint management platforms for software deployment, patch management, inventory, and policy enforcement.
Experience supporting Windows desktop operating systems, hardware, and enterprise applications.
Knowledge of endpoint security, compliance, encryption, and vulnerability remediation.
Familiarity with PowerShell or other scripting/automation tools.
Excellent communication and customer support skills.
Ability to provide onsite support in Joplin, MO.

Dice Id: 10106862
Position Id: 26-05342
Posted 6 days ago

Company Info

About Apolis

Go to company profile

Fitment

Dice Job Match Score™

🤯 Applying directly to the forehead...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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