Asset Management Analyst | Alpharetta, GA
Hi,
This is Yusuf working as a Sr. Recruiter at K-Tek Resourcing, I have an excellent job opportunity for you mentioned below, please let me know if you want to apply for the given role. You can reach out to me directly on &
Job Title: Network Designer
Job Location: Alpharetta, GA (Onsite)
Job Duration: Contract/C2C/W2
Job Description -
Role Overview
The Field Services Support Engineer is responsible for providing end-to-end support for desktop systems, endpoint devices, and IT infrastructure to ensure high system availability and performance aligned with business requirements.
Key Responsibilities
· Provide technical support for desktops, laptops, and endpoint devices.
· Install, configure, and maintain desktop systems, peripherals, and software.
· Deliver hands & feet support for hardware, software, and network activities.
· Perform preventive maintenance and troubleshoot system issues.
· Manage and update support tickets with progress and resolution details.
· Set up and test desktop peripherals like monitors, printers, and accessories.
· Execute system changes as per organizational policies.
· Conduct remote troubleshooting using standard tools.
· Maintain technical documentation and coordinate with IT teams.
· Handling Onboarding, Offboarding, Laptop upgrade, Laptop replacement tickets in ServiceNow.
· Creating shipping label for both Onboarding and Offboarding, To drop laptop in UPS to user.
Technical Skills
· Hardware & Networking
· Identify IT assets and endpoint devices.
· Install and configure desktops, laptops, and peripherals.
· Troubleshoot hardware issues and connectivity problems.
Windows Operating Systems
· Install and troubleshoot Windows OS (7/10/11).
· Manage application installations and domain configurations.
· Perform disk management and system monitoring.
· Configure and troubleshoot email clients.
· Resolve connectivity and synchronization issues.
· Troubleshoot printers and coordinate with vendors.
· Understand backup tools and resolve backup issues.
· Support AV and conferencing systems.
Endpoint Security
· Install antivirus and apply patches as required.
Behavioral Competencies
· Strong communication skills
· Time management
· Team collaboration
· Problem solving
· Decision making
· Planning and prioritization
Thanks and have a Great Day!!
