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Job Details

Skills

Microsoft Windows Vista
Information Technology
Technical Support
Shell Scripting
Client/server
SAN
Mobile Devices
Tier 1
Help Desk
Tier 2
Communication
System Administration
Capacity Management
Computer Hardware
Problem Solving
Unix
Microsoft Windows
Network
Operating Systems
Management
Linux
Shell
Scripting
Cisco
NetApp
Kubernetes
Security Clearance
Business Development
PPO
Point Of Sale
HMO
Life Insurance
Taxes
Apache Flex

Summary

Requisition ID: 2996
Standard Title: Senior Systems Administrator
Required Security Clearance: Top Secret/SCI with Full Scope Polygraph
Location: Annapolis Junction, MD
Work Type: On-Site
Shift: First
Referral Eligibility: Eligible
U.S. Citizenship Required? Yes

Position Summary

Base-2 Solutions is seeking a System Administrator Level 2 to support the VISTA (SRE Team). This role provides implementation, troubleshooting, and maintenance support for Information Technology systems and infrastructure. The position supports daily system operations, monitoring, escalation response, user support, and technical problem resolution across client, server, storage, network, and related environments. The role also requires strong Linux experience, Linux shell scripting proficiency, and knowledge of Cisco, NetApp, and Kubernetes/containerized environments.
Essential Duties and Responsibilities

Provide support for implementation, troubleshooting, and maintenance of IT systems.
Manage the daily activities of configuration and operation of IT systems.
Provide Tier 1 (Help Desk) problem identification, diagnosis, and resolution of problems.
Provide assistance to users in accessing and using IT systems.
Support IT systems including day-to-day operations, monitoring, and problem resolution for client, server, storage, network, and mobile devices.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.
Provide support for escalation and communication of status to agency management and internal customers.
Optimize system operations and resource utilization, and perform system capacity analysis and planning.
Provide support for dispatch system and hardware problems and remain involved in the resolution process.
Troubleshoot IT systems and provide in-depth technical problem resolution.
Configure and manage UNIX and Windows operating systems, install and load operating system software, troubleshoot and maintain the integrity of network components, and implement operating system enhancements to improve reliability and performance.
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.

Required Qualifications

Active TS/SCI with Full Scope Polygraph.
Strong Linux experience is required.
Proficiency in Linux shell commands and scripting is required.
Knowledge of Cisco network configurations, commands, and troubleshooting is required.
Knowledge of NetApp filer configurations, commands, and troubleshooting is required.
Experience with Kubernetes and containerization is required.
Ten (10) years of experience as a System Administrator in programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in a technical discipline from an accredited college or university is required.

Required Education and Experience Equivalency

EducationYears of ExperienceHigh School Diploma/GED15Associate Degree15Bachelor's Degree10Master's Degree10PhD10

Required Certifications

None specified.

Required Security Clearance

Active TS/SCI with Full Scope Polygraph.

Pay & Benefit Highlights
Compensation

Competitive fixed salary or hourly pay (based on experience, skills, location, and internal equity).
Employee referral bonuses up to $10,000 per hired referral.
Additional bonus opportunities for exceptional performance and contributions to business development and company growth (role-dependent).

Health

100% company-paid medical premiums for employees and eligible dependents.
Choose from multiple plan options with CareFirst, Kaiser, and UnitedHealthcare, including PPO, POS, HMO, and HSA-compatible plans.
100% company-paid dental premiums for employees and eligible dependents.
100% company-paid vision premiums for employees and eligible dependents.

Income Protection

100% company-paid premiums for short-term disability.
100% company-paid premiums for long-term disability.
100% company-paid premiums for accidental death & dismemberment (AD&D).
100% company-paid premiums for life insurance up to $200,000.

Retirement

401(k) with immediate vesting: 4% company match plus a 4% non-elective company contribution (8% total).
401(k) pre-tax and Roth options.

Leave

Up to 20 days of flexible paid time off (PTO).
11 paid floating holidays.

Work-Life Balance

Flexible work schedules, including flex time and compressed work periods (contract and project-dependent).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90984897
Position Id: b8feddfc07ba9fed78f0b2cc1457e9ec
Posted 3 hours ago

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