Job#: 3056717 Job Description: Job Title: Data Center Operations TechnicianLocation: Ashburn, Virginia (Onsite)
Employment Type: Contract to Perm
Shift Type: Nightshift
Role OverviewAs a Data Center Operations Technician, you will be a primary resolver for the support team. This role involves troubleshooting and resolving complex hardware infrastructure issues. You will create and maintain documentation on supported technologies, pass knowledge to junior staff, and perform remote system administration tasks. You are expected to work autonomously, execute small projects, and act as an initial escalation point for junior technicians.
Key Responsibilities- Design, lay out, and install networking solutions including routers, modems, switches, and cabling (fiber, coax, ethernet).
- Provide full-cycle technical support for deployed solutions, including triaging, diagnostics, troubleshooting, break/fix, and implementation.
- Document all completed tasks and collaborate with the team as needed.
- Perform hands-on server maintenance.
Required QualificationsExperience:- 1+ year of professional hands-on experience with computer hardware, such as in a desktop support or data center capacity.
- Experience with hands-on server maintenance is required.
- Knowledge of networking solutions and cabling for support purposes.
- Familiarity with commonly-used concepts, practices, and procedures within the field.
- Ability to work independently or in a team environment.
Education:- An associate's degree in a related area is a plus.
Preferred Qualifications- CompTIA A+ certification.
- Previous experience in a Geek Squad ARA or Data Center role.
Work EnvironmentThis is an onsite position in Ashburn, VA. Candidates should be open to working a 4-day week, with shift options for either Sunday-Wednesday or Wednesday-Saturday.
Benefits We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Apex uses a virtual recruiter as part of the application process. Click for more details.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at or .
Client Job Description
Job Description: As a Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively pass down knowledge of these technologies to junior staff. You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team. You have the ability to automate tasks with scripts when necessary. You work autonomously to resolve most support issues. You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.Must-Haves:
1+ year of experience in a professional setting working with computers hands-on (preferably supporting hardware in desktop support capacity) or related field
Ability to work independently or in a team environment
Knowledge of networking solutions and providing support through cabling
CompTIA A+ is a plusResponsibilities: Design, layout, and installation of networking solutions on the hardware side (i.e.: routers, modems, switches, and cabling (fiber, Coax, ethernet, and more))
Support of deployed solutions through full-cycle technical support and incident response- performing triaging, diagnostics, troubleshooting, break/fix, and implementation/deployment
Documentation of tasks completed and meeting with team as neededSkills Needed:
- May require an associate's degree in a related area and 1-3 years of experience in the field or in a related area
- Has knowledge of commonly-used concepts, practices, and procedures within a particular field
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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