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Data Center Technician

Sterling, VA, US • Posted 18 hours ago • Updated 7 hours ago

Full Time

On-site

Fitment

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Job Details

Skills

IaaS
Communication
Computer Hardware
Break/Fix
Network
Change Management
Documentation
Process Improvement
ROOT
Reporting
Training
Server Hardware
Network Design
Physical Layer
Computer Science
Computer Networking
Management
Issue Tracking

Summary

Data Center Technician

Help keep global cloud infrastructure running. You'll maintain data center operations that power millions of businesses and services worldwide. The role is 24/7, works both independently and as part of a diverse, collaborative team, and requires strong prioritization, communication, and quick reaction. Travel within and outside the regional work area is required.

Responsibilities

Install server racks, perform hardware break-fix, troubleshoot network issues, and respond to incidents affecting service availability, escalating as needed
Serve as a primary contact for engineers, developers, vendors, and contractors
Take on-call duties and participate in scheduled maintenance and change management
Contribute to documentation and process improvements
Train and onboard new team members
Own technical issues, solve problems at the root, and maintain SLAs through proactive issue detection and reporting

Physical and Schedule Requirements

Work in cramped or elevated spaces, climb ladders and stairs, and stand or walk 8+ hours a day
Work in a noisy environment
Work shifts longer than 8 hours, including nights, weekends, and holidays
Have a reliable personal vehicle and valid driver's license (no company transportation is provided)
Travel or commute to active data center sites as needed, including temporary assignments for training if your site is still under development

Basic Qualifications

1+ years of computer/server hardware troubleshooting or related IT experience
High school diploma or equivalent
Flexible schedule, including weekends, nights, and holidays

Preferred Qualifications

Knowledge of network design, protocols, and Layer 1/2 troubleshooting
Associate's degree in a relevant field (e.g., Computer Science, Networking Engineering) or equivalent experience
Experience managing priorities through a ticketing system
Experience in a data center or other critical environment

Notes

A relocation stipend is provided to eligible candidates.

#LI-CR2

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10488758
Position Id: 1b6c34508a5590a2b0457b79d7789b12
Posted 18 hours ago

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