Overview Performs, documents, and leads large test teams in executing integration, regression, and functional testing of the most complex and most highly integrated systems to ensure compliance with system requirements or use cases by following Navy Federal test practices and policies and utilizing approved testing tools. Writes highly complex test plans using expert level technical knowledge related to testing. Conducts the analysis of functional and technical requirements and the creation and editing of test cases for new or modified systems. Detects and documents defects/bugs identified during testing and recommend prioritization for solutioning defects. Acts as mentor for peers on most complex testing processes. Independently creates, runs and trouble shoots test automation scripts for complex systems under test.
Responsibilities - Create Test Plan documents for the most complex systems utilizing Navy Federal Test Standards and templates
- Perform analysis and interpret results, present recommendations, potential alternatives, risks, and downstream impacts for the most complex systems
- Ensure clear, concise, and expert communication including progress reports, test case or plan documentation, root-cause defect reporting, risks, blockers, etc., to facilitate accurate understanding of testing activities
- Coordinate and perform testing of the most complex systems during the System Integration Testing phase
- Participate in the most complex System Development Life Cycles activities utilizing SAFe Agile best practices and methodologies
- Participate in sizing and estimation for the most complex projects and changes
- Serve as subject matter expert and mentor to peers
- Create and/or update manual test cases and scripts within the approved and appropriate test tool(s) for the most complex systems
- Build highly complex test cases with automation in mind by following established test management standards and best practices for the most complex systems
- Execute existing highly complex automated test scripts for the most complex systems
- Update the most complex automation test cases while trouble shooting errors
- Create automation parameterization files using NFCU's UFT or Java based frameworks; update as needed when trouble shooting errors. Utilize xpath tools to troubleshoot web element issues
- Independently develop test automation using NFCU's DevSecOps Test Automation Low Code Framework, ensuring adherence to established policies and best practices; troubleshoot the most complex errors within automation scripts
- Develop test automation that meets audit traceability requirements by integrating required test artifacts into Azure DevOps and complying with DevSecOps CI/CD standards
- Design, develop, and execute comprehensive API test strategies to validate functionality, performance, security, and reliability of RESTful and SOAP services.
- Create and maintain automated API test suites using industry-standard tools to support continuous integration and continuous delivery (CI/CD) pipelines.
- Analyze API contracts, request/response payloads, and service integrations to identify defects, improve quality, and ensure seamless system interoperability
- Create all required documentation (test results, knowledge articles, sign-off, etc.) following Navy Federal Testing Standards, tools and templates
- Document defects/bug and follow established defect/bug lifecycle procedures and policies for the most complex systems
- Perform advanced root cause analysis for identified defects/bugs, provide detailed documentation and insights to developers for solutioning Collaborate with peers, Developers, business partners and all other stakeholders to ensure business needs are communicated, documented, and satisfied
- Perform analysis related to changes in policies, procedures, and products; determine downstream impacts on testing
- Analyze and identify highly complex processes, data or technology improvement opportunities, provide recommendations to include risk considerations and downstream impacts
- Provide recommendations related to testing practices to facilitate process optimization
- Participate in project and product team meetings, collaborating and contributing while maintaining line of sight on goals and objectives
- Performs other related duties as assigned
- Awareness of organization and portfolio alignment.
- Perform other duties as assigned
Qualifications - Bachelor's degree in business, Computer Science or other related fields, or the equivalent combination of education, training, or experience
- Expert technical skills working with various software programs
- Expert knowledge of testing tools, dependent on the project/product
- Working knowledge of various database types and SQL skills required to query test related databases
- Advanced knowledge of Test System Management tools including Azure Boards, Azure Test Plans, and Micro Focus ALM
- Advanced knowledge of NFCU Microfocus test automation framework components including Micro Focus UFT, BlueZone, and the development and maintenance of test parameter files
- Working knowledge of NFCU Test Automation Low Code Framework components including Gherkin, Cucumber, web element locators, xpath, HTML, CSS, Git version control, Selenium, and Azure Pipelines
- Working knowledge of API testing using Postman Pro
- Advanced knowledge of NFCU systems and environments including mainframe, on-premise, and cloud hosted applications
- Expert research, analytical, and problem-solving skills
- Expert written and verbal communication skills
- Expert knowledge of testing processes, including creating a test plan and opening bugs
- Ability to handle fast-paced work environment with tight deadlines
- Extensive experience working and participating in cross-functional, multi-dimensional teams and projects
- Ability to work independently and in a team environment
- Expert knowledge following Systems Development Life Cycles
- Expert organizational, planning and time management skills
- Expert skill communicating with all levels within an organization
- Expert skill maintaining accuracy with attention to detail and meeting deadlines
- Expert skill presenting findings, conclusions, alternatives, and information clearly and concisely
- Expert skill exercising initiative and using good judgment to make sound decisions
- Expert knowledge of Navy Federal's services, products, and functions
- Extensive experience working in an IT environment
- Expert knowledge of Navy Federal business processes and applications
- ISTQB Foundation level certification (CTFL)
- DevOps Institute DevOps Foundation (DOFD) certification
- ISTQB Advanced level certifications (Agile Tester, Test Analyst, Test Manager)
- ISTQB Test Automation Engineer
- Azure DevOps AZ-900
- Scaled Agile Framework - Leading SAFe
- Knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
Desired Qualifications - Knowledge of multiple test automation tools and test automation patterns
- Experience with evaluating new software testing tools and performing proof of concepts.
- Experience developing in Azure pipelines
- Experience with one or more scripting languages to support CI/CD pipeline jobs
- Experience writing test automation code with IntelliJ and/or Visual Studio Code
- Experience with databases (Microsoft SQL Server is preferred)
- ASTQB CTFL or CTAL-TAE Certification
- Working knowledge of banking/financial industry standards and practices
Additional InformationHours:- Monday - Friday, 8:00AM - 4:30PM
Location:- 820 Follin Lane, Vienna, VA 22180
About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
FORTUNE 100 Best Companies to Work For 2026
Yello and WayUp Top 100 Internship Programs 2025
Computerworld Best Places to Work in IT 2026
Most Loved Workplace - America's Top Most Loved Workplaces 2025
2025 PEOPLE Companies That Care
Newsweek Most Trustworthy Companies in America 2026
Military Times 2025 Best for Vets Employers
Forbes 2026 America's Best Large Employers
Forbes 2025 America's Best Employers for New Grads
Forbes 2025 America's Best Employers for Tech Workers
2025 RippleMatch Campus Forward Award Winner for Overall Excellence
Military.com Top Military Spouse Employers 2025
2026 Handshake Early Talent Award
Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026
From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at or by calling 1-. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Never miss an opportunity! Create an alert based on the job you applied for.