DT Commercial AI & Agentic Lead

Role Summary
This position entails leading the design, implementation, and scaling of AI and GenAI-powered solutions within a commercial organization focused on patient impact. The role combines strategic leadership with hands-on delivery to drive innovative AI transformations that improve patient outcomes and enhance engagement capabilities. The successful candidate will oversee complex projects, ensure alignment with enterprise standards, and foster organizational adoption of AI-first practices.

Responsibilities

• Drive the development and execution of agentic AI solutions, including multi-agent ecosystems, super agents, and agent-to-agent orchestration.
• Manage the delivery of complex AI initiatives, ensuring strong program governance, prioritization, and value realization.
• Collaborate with business leaders to identify use cases and co-create AI-driven solutions that support commercial and engagement objectives.
• Define and implement technical architecture that aligns with enterprise standards, including integration with CRM, data platforms, and external ecosystems.
• Lead vendor and technology partner management, including challenging designs, validation, and ensuring alignment with performance, scalability, and compliance standards.
• Translate business priorities into scalable AI solutions and technology roadmaps, focusing on emerging GenAI paradigms and high-impact use cases.
• Promote reuse of AI components, build internal capabilities, and contribute to enterprise-wide GenAI strategy and communities of practice.
• Challenge and validate technical designs and implementation strategies to ensure robustness, security, and compliance.
• Provide technical guidance on agentic AI, orchestration frameworks, and GenAI platform integration, fostering innovation and capability building.
• Influence senior stakeholders, communicate complex technical concepts clearly, and facilitate organizational transformation toward AI-first ways of working.

Qualifications

• Extensive experience (8+ years) in digital technology, AI, or IT leadership roles within complex enterprise environments.
• Proven track record delivering large-scale AI, GenAI, or digital transformation initiatives with measurable business impact.
• Deep technical expertise in GenAI, including large language models (LLMs), retrieval-augmented generation (RAG), copilots, and orchestration frameworks.
• Strong solution architecture, system design, and integration skills across enterprise platforms.
• Experience managing vendor relationships, challenging technical designs, and ensuring quality and compliance standards are met.
• Ability to align technical solutions with business goals, drive organizational change, and influence senior leaders.
• Relevant education, training, certifications, or equivalent practical experience in computer science, engineering, data science, or related fields.
• Strong stakeholder management skills, with the ability to communicate complex concepts effectively to diverse audiences.
• Availability to work within a hybrid schedule, with a mix of remote and in-office work.

Publishing Pay Range: $100.00 - $160.00 hourly

This position offers a hybrid schedule, with time split between the office and remote work.