Job#: 3045443 Job Description: Mechanical Engineer - Mechanical Engineer I
Location: Cleveland, OH, Atlanta OR Savannah, GA, Philadelphia OR Allentown, PA, Chicago, IL, Baltimore, MD, Tallahassee OR Jacksonville, FL, Modesto, CA - Virtual Onsite Hybrid
Role Overview
We are seeking a Field Service Engineer to perform daily system-level investigations for a drone system at commercial operations sites. This role focuses on enhancing reliability within drone delivery operations by troubleshooting issues and implementing solutions. The position is essential for sustaining technical reliability and contributing to continuous improvement in system design by collaborating with operations and engineering teams.
Key Responsibilities
- Troubleshoot drone issues observed within operations and implement solutions to return drones to service.
- Support new drone delivery sites by provisioning site equipment, programming check flights, and verifying performance.
- Ensure a high degree of technical reliability within drone operations.
- Work closely with design and service engineering staff to drive continuous improvement.
- Provide engineering analyses and solutions to improve system reliability and performance.
- Leverage data-driven insights to identify opportunities and lead the implementation of system improvements.
- Serve as the primary liaison between operator/maintainer experiences and design engineering.
Required Qualifications
Education: BSc/MSc in Aerospace, Mechanical Engineering, Mechatronics, Robotics, or equivalent.
Experience: Experience troubleshooting and debugging technical systems and experience in project management.
Technical Skills: Experience scripting in modern programming languages. Strong communication and writing skills are required.
Work Schedule and Travel
This is a virtual position with a preference for one site visit per week as able. The role requires flexibility, including potential weekend work to support site launches, with the option to take weekdays off. An on-call rotation to cover weekends approximately once per month is expected. The position requires the ability to travel up to 30% of the time.
Preferred Qualifications
- Aviation or Aerospace experience.
- Experience with drone systems.
- Experience working with operations teams to resolve urgent issues.
- Familiarity with engineering project management software such as JIRA or Confluence.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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