The scope of the proposed services will include the following:
· Application Development & Solution Design
· Design, build, and maintain Power Platform solutions including:
· Canvas and Model-driven Power Apps
· Power Pages
· Power Automate cloud flows and approvals
· on-Prem and Cloud Relation Database Management Systems (RDBMS) and Dataverse data models, business rules, and security roles
· Power BI reports and dashboards
· Translate business and program requirements into scalable technical solutions
· Develop reusable components, patterns, and templates aligned with OTS standards
· Knowledge transfer and train our in-house developers to come up to speed
Integration & Architecture
- Integrate Power Platform solutions with:
- Microsoft 365 services
- Dynamics 365 (where applicable)
- Azure services and external systems via connectors and APIs
- Apply best practices for performance, scalability, and maintainability
Governance, Security & Compliance
- Implement role-based security, data loss prevention (DLP) policies, and environmental strategies
- Ensure solutions comply with Louisiana OTS standards and applicable federal and state regulations (e.g., security, privacy, accessibility)
- Support audits, documentation, and technical reviews
- Collaboration & Leadership
- Work closely with business stakeholders, project managers, architects, and other developers
- Provide technical guidance and mentorship to junior developers and citizen developers
- Participate in solution reviews, code reviews, and architecture discussions
- Innovation & Emerging Capabilities
- Evaluate and pilot new Power Platform features and capabilities
- Copilot Studio experience (plus):
- Assist in designing conversational AI solutions and virtual agents
- Support use cases such as knowledge retrieval, case intake, and internal support automation
Expertise and/or relevant experience in the following areas are mandatory:
5 + years of experience developing solutions using the Microsoft Power Platform, including:
- Power Apps
- Power Automate
- on-Prem and Cloud RDBMS, Dataverse
- Power BI
5 + years of demonstrated strong understanding of:
- Application lifecycle management (ALM)
- Environment strategy with Deployment and Troubleshooting (Dev/Test/Prod)
- Security and role-based access control
- SQL Queries
- 5 + years of experience gathering requirements and translating them into technical designs.
- Ability to work independently and across multiple projects in a shared-services environment
Expertise and/or relevant experience in the following areas are desirable but not mandatory:
- Experience with Copilot Studio or other conversational AI platforms
- Experience in government, public sector, or regulated environments
- Experience with MS SQL Server
Familiarity with:
- Dynamics 365
- Azure services (Logic Apps, Functions, API Management, etc.)
- DevOps practices and CI/CD pipelines for Power Platform
- Microsoft certifications (e.g., Power Platform Developer, Solution Architect)
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