Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You?ll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution.
Tuition reimbursement, the student debt program, and education benefit - an affordable and convenient path to getting a bachelor?s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
We?re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott?s diagnostics instruments, providing lab results for millions of people.
We are looking for a highlydriven and technically proficient SeniorSalesAmbassador?to join our Diagnosticsteam.As a Senior Ambassador,you will accelerate growth and expand market share across key accounts. This role is ideal for a professional with a strong background in clinical diagnostics and a deep understanding of laboratory and hospital environments. The Senior Ambassador will play a critical role in driving revenue byleveragingtheir technicalexpertiseto influence purchasing decisions and deliver tailored diagnostic solutions.This roleoperatesas the primary account management contact, aiming to improve economic profitability, increase customer loyalty, andretainbusiness through contract renewal and closingnew solutions.
What You?ll Work On
Customer Relationship & Retention:Serveas a trusted visor toestablishedcustomers, fostering loyalty and achieving retention targets.Enhance customer satisfaction through proactive issue resolution and regular business reviews.Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats.
Account Management & Growth:Developand execute strategic account plans focused on value expansion and profitability.Identifyandimplement operational and service improvements to drive customer success.Influence purchasing decisions andoptimizereagentutilization.
Technical & Operational Support:Performassay integrations and address laboratory technical needs.Support new account implementations, including ordering, installation, and validation.Coordinate order, delivery, and billing processes to ensure operational efficiency.
Cross-Functional Collaboration:Partnerwith Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences.Escalate and resolve customer challenges in collaboration with the service organization.Contribute toqualityeffectiveness throughaccuratedocumentation of complaints and resolutions.
Territory
The role is a remote, field-based position.
Ability to travel up to 70-75% in assigned territory and other domestic business locations.
The ideal candidate will be based out of Atlanta, GA or surrounding suburbs.
Territory will focus on the Atlanta metro but will span across the state of Georgia.
Required Qualifications:
Bachelor?sdegree+3 years,Associate?sdegree+ 5,HS/GED +7 years of relevant experience
Professionalexperienceinsales or laboratory operations.
Willingness to travel within the assigned territory.
Preferred Qualifications:
Bachelor?s degree inEngineering, Life Sciences,orMedical Technologyand/orhealthcare-related Field.
Experiencewith a proventrack recordin sales, field service, or within a technical call center.
Deep understanding of laboratory instrumentation, workflows, and regulatory requirements.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
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The base pay for this position is $78,000.00 ? $156,000.00. In specific locations, the pay range may vary from the range posted.
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