job summary:
Are you a hardware hero who loves being in the thick of the action? We need a Desktop Technician who thrives on high-energy deployments and delivering "white-glove" support.
This isn't just about swapping monitors; it's about ensuring our team has the cutting-edge tools they need to succeed.
The Mission
The Hardware Overhaul: Take the lead on unboxing, configuring, and deploying next-gen workstations and peripherals.
The Front Line: Act as the face of IT, guiding end-users through their new setups and ensuring a seamless transition.
location: Austin, Texas
job type: Contract
salary: $25 - 30 per hour
work hours: 8am to 5pm
education: Associates
responsibilities:
- Provide break/fix support for phones, computers, and printers to ensure that endpoint technology assets function at optimal level
- Install new and updated end-user devices across the bank and network hardware at branches to ensure Frost branch technology is up to date and to maintain a continuous replacement cycle
- Train new users to use hardware and software to maximize total work efficiency
qualifications:
Required 1+ years of experience in a help desk or endpoint role
Strong working knowledge of desktop operating systems and peripherals, mobile devices, and printers and print servers
Strong working knowledge of customer support practices in an enterprise environment
Excellent written and verbal communication skills
Proficient in Microsoft computer applications
skills:
computers,network hardware,peripherals,print servers,computer applications,Install,Caring,desktop operating systems,customer support,help desk,mobile devices,printers
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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