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Desktop Support Technician

Remote in Winfield, KS, US • Posted 52 minutes ago • Updated 52 minutes ago

Contract W2

On-site

Motion Recruitment Partners, LLC

Fitment

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Job Details

Skills

Remote Support
SAP BASIS
Managed Services
Customer Service
CPU
Microsoft Windows
Microsoft Outlook
Network Support
Asset Management
IMAC
Migration
Repair
Laptop
Printers
Backup
Recovery
Reporting
Computer Hardware
Network
System Administration
Technical Support

Summary

Our client is looking for a Desktop Support Technician for a 2-month contract in Winfield, KS 67156.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.

Contract Duration: 2 months
Required Skills & Experience

3-7 years' experience supporting PC Hardware and software.
Excellent customer service skills and experience.
Deep understanding of diagnosing, troubleshooting, and replacing PC/laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue screen, Outlook, connecting network printers) as well.
Strong understanding or work experience of server and network support within an enterprise.
Energetic, Professional, heads-down, social, and process driven.
Comfortability providing hands & feet support for Server and Network highly preferred.
Experience working in an enterprise environment.
Ability to handle multiple projects.
Ability to set up, configure, and add all hardware.
Experience with asset management. Install, move, add, and change large IMAC events expected for client printer migration and PC refreshes.

What You Will Be Doing

Repair, test, image, and clean PC's, laptops, monitors, printers, and other related hardware.
Maintain, analyze, and troubleshoot software and computer peripherals.
Assure that all tickets requiring follow-up work and/or calls receive appropriate attention.
Assist with installations, configurations, upgrades, patching, and other maintenance activities of server equipment.
Perform backup, recovery, and security procedures both planned and during emergencies.
Follow established procedures to detect, diagnose, and accurately report outages of critical site applications.
Assist with diagnosis of network hardware and performance problems.
Perform approved installation, configuration, and maintenance of physical network.
Perform network system administration tasks both planned and during emergencies.
Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site.
Back up and burn end-user data.
Assist in developing and documenting improvements to current processes.
Assist other coworkers in resolving end users' technical issues across the program.
Assist the Site Leader in the execution of established processes and escalations.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10105282
Position Id: 891690
Posted 52 minutes ago

Company Info

About Motion Recruitment Partners, LLC

Motion Recruitment delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers. Our high-touch, specialized, team-based recruitment model’s success is proven through our exemplary track record in filling the most challenging IT positions for startup and enterprise clients alike. Our hyper-specialized tech focus results in a truly consultative approach for both our clients and candidates, within our recruiting areas of expertise: Software, Mobile, Data, Infrastructure, Cybersecurity, Product + UX and Functional.

Motion also delivers IT Consulting Solutions through the Motion Consulting Group (MCG) that create true digital transformation for IT projects in Agile Development & Coaching, DevOps & DevSecOps Solutions, and Managed Services for IT Operations.

We’re also the proud creators of Tech in Motion and the Timmy Awards, our North American community platform, events series and award program that connects over 250,000 tech enthusiasts to meet, learn, and innovate.

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