Location: Austin, TX or Dallas, TX Schedule: Monday-Friday (Occasional on-call and after-hours support may be required based on business needs) Work Arrangement: Fully On-Site (Up to 10% travel may be required) Compensation: $70,000-$80,000 annually Overview: The Junior Call Center Systems Administrator supports the administration, configuration, and optimization of Five9 and other CCaaS platforms, including integrations with Salesforce and enterprise applications. This role assists with maint