Job#: 3042766 Job Description: EUC Windows Engineer
Location: Austin, Texas (Remote)
Role Overview
We are seeking an End User Computing (EUC) Windows Engineer to provide technical support, maintenance, and optimization for end-user devices and applications. This role focuses on Windows operating systems and related technologies, requiring a professional who can work within established enterprise processes, governance, and standard operating procedures. The ideal candidate will have experience across the full EUC stack and a background in large, process-driven enterprise environments, particularly within financial services.
Key Responsibilities
- Provide technical support and troubleshooting for end-users, resolving hardware and software issues.
- Install, configure, and maintain Windows operating systems, including updates and security patches.
- Manage and deploy applications, ensuring compatibility and proper function on end-user devices.
- Administer endpoint management tools such as SCCM and Intune for device provisioning, compliance, and application delivery.
- Perform device remediation and general systems administration to support the enterprise end-user environment.
- Identify areas for process improvement and automation, using scripting to streamline EUC tasks.
- Create and maintain technical documentation for configurations, processes, and procedures.
- Collaborate with cross-functional teams to ensure seamless integration and operation of solutions.
Required Qualifications
Education: A Bachelor's degree in Information Technology, Computer Science, or a related field is required.
Experience: A minimum of 5 years of experience in desktop/end-user systems engineering and administration or similar roles is required. Proven experience supporting large-scale end-user computing in a matrixed environment is necessary.
Technical Skills:- Proficiency in End User Computing (EUC) administration, Intune management, and SCCM administration.
- Deep knowledge of Windows operating systems (e.g., Windows 10, 11) and related technologies.
- Experience with application packaging, deployment systems, and automated workstation build methodologies.
- Proficiency in scripting languages such as PowerShell, Ansible, Bash, or Python for automation.
- Knowledge of Mobile Device Management (MDM) tools and infrastructure.
- Familiarity with IT security best practices, network infrastructure, security protocols, and application management.
- Strong technical troubleshooting and problem-solving skills.
Soft Skills:- Ability to work effectively within established enterprise processes, governance, and standard operating procedures.
- Excellent communication, collaboration, and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong sense of ownership and accountability.
Preferred Qualifications
- Experience with IT ticketing systems like ServiceNow.
- Relevant Microsoft certifications.
- ITIL v4 certification.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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