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Skills

IT Operations
Business Strategy
System Integration Testing
NATURAL
Leadership
Service Operations
Change Management
Process Engineering
Analytical Skill
Project Management
PMO
IT Program Management
Stakeholder Management
Management
Communication
DevOps
Scratch
Machine Learning (ML)
Artificial Intelligence

Summary

Are you energized by making complex organizations run better? We are looking for a scrappy, strategic operator to join the WPC Engineering operations team. This role sits at the intersection of technical operations and business strategy - owning the ongoing, evolving initiatives that shape how an engineering organization functions. If you are someone who thrives in ambiguity, moves fluidly between data and people, and gets satisfaction from bringing order to hard problems, this role is for you.

Apple is a place where extraordinary people gather to do their best work. We don't just build products - we craft the kind of wonder that's revolutionized entire industries. Apple Wallet has changed the way we access the world and is one of our fastest growing and most impactful services.

Description

The Engineering Operations team is the connective tissue of WPC Engineering. We tackle the technical and operational challenges that sit between teams - the problems that don't have a natural owner but matter enormously to how we execute and grow.

You will partner closely with engineering leadership and cross-functional partners to drive a portfolio of initiatives spanning service operations, change management, and process development. You are not just a project manager - you are an analytical thinker and a pragmatic problem solver. You know how to get things done through others, and you understand that in a scrappy team, ownership and follow-through are everything.

This is not a project management role in the traditional sense; our PMO handles defined work with clear start and end dates. This role owns the messier, ongoing operational layer: the things that need to run, improve, and evolve continuously.

Minimum Qualifications

Bachelor's degree or equivalent practical experience

5+ years of experience in technical program management and/or product operations in a technology company

Extensive cross-functional stakeholder management experience, with the ability to work independently and handle multiple projects simultaneously

Demonstrated ability to drive change across many teams

Thrives in ambiguity with experience starting and managing complex initiatives end-to-end

Excellent written and verbal communication skills

Preferred Qualifications

Experience in a DevOps, platform engineering, or SRE-adjacent environment

Track record of collaborating with globally distributed teams and coordinating complex initiatives across multiple regions

Comfortable building processes from scratch, not just inheriting and maintaining them

Familiarity with AI/ML concepts and experience driving adoption of AI-powered tooling within an engineering org

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90733111
Position Id: fd24e85be26c2970f3f0bf3aff3550c3
Posted 1 day ago

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Engineering Operations Program Manager

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