Job#: 3044885 Job Description: Technical Writer
Location: Remote
(Located within the Dallas, TX or Austin, TX market.)Length: Through EOY
(Possibility for extension into 2027.)Pay Range: $45 - $50/hour W2
Role Overview
Consultant being sought to create practical, easy-to-use documentation and knowledge resources for enterprise AI enablement. This individual will translate complex technology, governance, risk, and operating-model concepts into clear SharePoint and Confluence content, process diagrams, procedures, and reusable guidance. The role is suited for a hands-on technical writer with an IT background who can organize ambiguous inputs and collaborate effectively with both technical and business stakeholders.
Key Responsibilities
- Design, build, and maintain SharePoint and Confluence pages for AI enablement and governance work, including logical navigation, page structures, templates, and content organization.
- Create and edit procedures, process guides, playbooks, FAQs, checklists, decision trees, and other reference materials for varied business and technical audiences.
- Develop process maps, workflow diagrams, swimlanes, stakeholder-engagement maps, and operating-model visuals that clarify roles, handoffs, approvals, and escalation paths.
- Gather information through stakeholder interviews and working sessions, identify documentation gaps or inconsistencies, and validate content with subject-matter experts.
- Improve consistency across materials by applying common terminology, formatting, version-control practices, and content-review routines.
- Partner with business, technology, data, risk, compliance, legal, and governance stakeholders to turn evolving requirements into usable, implementation-ready artifacts.
Required Qualifications
Experience: 3-5 years of experience in technical writing, IT documentation, knowledge management, business analysis, process design, or a related field.
Technical Skills: Hands-on experience creating and maintaining content in SharePoint and Confluence. Proficiency with tools such as Visio, PowerPoint, Word, or comparable diagramming and documentation platforms.
General Skills: Demonstrated ability to create clear procedures, process maps, and visual documentation for complex workflows. Working knowledge of enterprise technology environments and the ability to communicate effectively with technical and nontechnical stakeholders. Strong writing, editing, interviewing, synthesis, organization, and attention-to-detail skills.
Preferred Qualifications
- Experience documenting AI, data, technology governance, risk, compliance, or other emerging-technology processes.
- Experience with Jira or similar work-management tools; financial-services or other regulated-industry experience is a plus.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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