Scope/Description of Services
The Worker(s) will provide the following services:
- Perform advanced automated systems development work as a member of the project team to implement the four standardized NASWA SIDES exchanges: Additional Fact-Finding, Determinations, Monetary Charges, and Benefit Charges.
- Responsible for activities during all phases of the system development life cycle including external customer service, analyzing and documenting requirements, coding, testing as well as resolving software, data, hardware and reporting problems and troubleshooting system issues for internal and external clients.
- Develops and tests COBOL, Natural and JCL Applications to meet design specifications.
- Documents current processes, creates and reviews project specification modifications, and creates test cases for testing the new and modified programs. Analyze, document, design, and develop logical, structured programs and systems appropriate to customer needs that may be maintained by others.
- Test applications in accordance with agency standards.
- Ensure adherence to programming documentation and procedural standards, and management goals and objectives.
- Perform other duties as assigned to support the NASWA SIDES initiatives.
- Integrate the incoming and outgoing NASWA SIDES exchange data streams into the existing core legacy processing architecture.
- This initiative requires comprehensive systems analysis and modification of current runtime routines, user interface screens, database tables, and batch processing jobs.
- Because data formats, triggers, and validation rules vary across functional areas, a separate, dedicated analysis phase must be executed independently for each of the four SIDES Exchanges (Additional Fact-Finding, Determinations, Monetary Charges, and Benefit Charges).
- Perform other duties as assigned.
Required Skills
| Years | Skills/Experience |
| 8 | Advanced proficiency in writing, testing, and debugging COBOL, Natural, and JCL applications within a large-scale mainframe environment. |
| 8 | Hands-on experience analyzing, modifying, and optimizing DB2 tables, schemas, and relational databases to integrate new data structures into existing systems. |
| 8 | Knowledge of scripting and batch processing in legacy and current technology to modify online user screens (CICS/Map environments), runtime routines, and complex background batch processing jobs. |
| 8 | Knowledge of Web API Development, including SOAP, REST, XML, and JSON, REST, with specific experience mapping and parsing external web-service data streams into legacy mainframe backend processing. |
| 8 | Experience implementing secure user authentication and authorization protocols using enterprise frameworks such as LDAP, SAML, or OIDC. |
| 8 | Experienced in analyzing existing legacy routines and batch processing workflows to integrate new functional elements and modify underlying DB2 database tables. |
| 8 | Knowledge of the Software Development Life Cycle (SDLC) principles, practices and techniques of application programming and software design |
| 8 | Ability to accurately test software applications using a data driven development approach |
| 8 | Skill in solving problems; in scheduling, testing, installing, and implementing programs; and in troubleshooting computer software systems |
| 8 | Expertise in analyzing undocumented or highly customized legacy code routines to perform precise gap analysis and impact mapping. |
Preferred Qualifications:
| Skills/Experience |
| 2 | Prior experience specifically implementing or maintaining NASWA SIDES (State Information Data Exchange System) exchanges and technical specifications. |
| 3 | Strong functional knowledge of UI program workflows, specifically involving Additional Fact-Finding (ADF), Determinations and Decisions (DD), Monetary/Potential Charges (MPC), and Benefit Charges (BC). |
| 2 | SDLC tools Visio, ALM Octane |
| 3 | Experience handling and securing sensitive Personally Identifiable Information (PII) within a state or federal agency framework. |
| 3 | Experience with automating identity management services to include user authentication and authorization using an authentication framework, using Azure, Okta, LDAP, Entra |
Terms of Service
Services are expected to start as soon as possible and are expected to be completed by August 31, 2027, or when 1,344 total hours estimated on Purchase Order have been depleted, whichever occurs first. Total estimated Worker hours for the services shall not exceed four thousand (4,000) hours per Worker per Term unless otherwise amended, renewed, and/or extended by TWC via Purchase Order Change Notice. Unused hours may be rolled over from one fiscal year to the next, as necessary. Rates are fixed throughout each Term of the Contract.
Work Hours and Location
A. Services shall be provided during normal business hours unless otherwise coordinated through TWC. Normal business hours are Monday through Friday from 8:00 AM to 5:00 PM, excluding State holidays when the agency is closed. If the Vendor is headquartered in Texas, this position is eligible for telecommuting from within the Continental United States. Conversely, if the Vendor is not headquartered in Texas, this position is eligible for telecommuting from within Texas only. Vendor employees must obtain approval in writing from their TWC supervisor to take TWC issued equipment to another continental State. Vendor employees are prohibited from taking TWC issued equipment outside of the continental United States. Such action may lead to immediate release from TWC employment.
B. Any and all travel, per diem, parking, and/or living expenses shall be at the Worker's expense.
C. The Worker(s) may be required to work outside the normal business hours on weekends, evenings, and holidays, as requested. Payment for overtime work (required work hours exceeding the standard forty (40) hours per Business Week) will be at the quoted hourly rate and must be coordinated and pre-approved through TWC.
D. If the ideal candidate(s) are allowed to telework, they must have a secure, dedicated workspace with Internet service, ability to maintain a reliable consistent work schedule, and be available for weekly meetings and group collaboration via Microsoft Teams and other applications during regular business hours. Position may require team members to come into the office; there may be unscheduled requests with seventy-two (72) hour notice for any TWC business need. If applicable, the work location will be 101 E. 15th Street, Austin, Texas 78778.
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