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Systems Analyst (Legal Operations)

MphasiS Corporation USA

Austin, Texas • Today

Easy Apply

Full-time

$80,000 - $140,000

Senior Analyst, GTM Systems & Tools (Customer Engineering)

Wiz, Inc.

Remote • Today

Full-time

USD 132,000.00 - 180,000.00 per year

Lending Systems Analyst

Kforce Technology Staffing

Remote or Kansas City, Missouri • Today

Contract

$100 - $110 hourly

Data Analyst, Sr. AI Research Systems Support (Pending Contract Award) - SBG REMOTE

Document Storage Systems Inc

Remote or Alexandria, Virginia • Today

Full-time

USD 140,000.00 - 160,000.00 per year

Job Details

Skills

Business Systems Analyst
Team Connect
litify
Business Analysis
project management and product management
Contract Management

Summary

Job Summary

For this role, we are looking for a dynamic, highly motivated and detail-oriented Legal Operations Business Analyst to serve as a bridge between business stakeholders and technical teams. This role is responsible for gathering, analyzing, and translating business needs into clear technical requirements that guide understanding of the problem statement, solution design, development, and implementation. The ideal candidate has strong communication skills, a structured problem-solving mindset, and the ability to collaborate across cross-functional teams. Location - Austin

Years of experience needed

8 - 10 years of strong hands-on experience in business analysis, program or product management, management consulting role.

Responsibilities

Perform daily ticket triage, ensuring all reported issues are categorized and prioritized. Maintain full ownership of the lifecycle of a ticket, from initial intake to final resolution
Partner closely with stakeholders to troubleshoot complex system behaviors and identify the underlying root causes rather than just addressing symptoms
Serve as the primary bridge between Business Users and IT (IS&T) to resolve technical and functional issues within eBilling and Matter Management ecosystem
Facilitate daily and weekly syncs to provide transparent status updates and ensure alignment on critical issue resolution
Develop comprehensive User Acceptance Testing (UAT) plans and perform UAT testing (Team Connect) as needed
Collaborate with stakeholders to ensure high-impact enhancements are prioritized within the monthly or quarterly development cycles
Support is needed in various matter management and billing transformation projects

Skills:

Strong experience in Team Connect, litify
Business Analysis, project management and product management
Contract Management, User Acceptance Testing, Technical Support
Experience applying analytical techniques to provide solutions to real business problems.
Experience eliciting and building comprehensive business requirements and project plans.
Strong experience with Agile methodologies and tools.
Strong interpersonal skills with ability to connect and develop strong partnerships.
Strong verbal and written communication skills.

Behavioral Skills:

Excellent Communication skills and collaboration skills.
Ability to propose and implement improvements in the system.
Ability to work with cross-functional stakeholders.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 501494924
Position Id: 9121532
Posted 10 hours ago

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Contact the job poster

Balachander Padmanaban

Talent Acquisition Specialist @ Mphasis | Recruitment, Talent Acquisition @ MphasiS Corporation USA

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Job Details

Skills

Business Systems Analyst
Team Connect
litify
Business Analysis
project management and product management
Contract Management

Summary

Job Summary

Years of experience needed

8 - 10 years of strong hands-on experience in business analysis, program or product management, management consulting role.

Responsibilities

Perform daily ticket triage, ensuring all reported issues are categorized and prioritized. Maintain full ownership of the lifecycle of a ticket, from initial intake to final resolution
Partner closely with stakeholders to troubleshoot complex system behaviors and identify the underlying root causes rather than just addressing symptoms
Serve as the primary bridge between Business Users and IT (IS&T) to resolve technical and functional issues within eBilling and Matter Management ecosystem
Facilitate daily and weekly syncs to provide transparent status updates and ensure alignment on critical issue resolution
Develop comprehensive User Acceptance Testing (UAT) plans and perform UAT testing (Team Connect) as needed
Collaborate with stakeholders to ensure high-impact enhancements are prioritized within the monthly or quarterly development cycles
Support is needed in various matter management and billing transformation projects

Skills:

Strong experience in Team Connect, litify
Business Analysis, project management and product management
Contract Management, User Acceptance Testing, Technical Support
Experience applying analytical techniques to provide solutions to real business problems.
Experience eliciting and building comprehensive business requirements and project plans.
Strong experience with Agile methodologies and tools.
Strong interpersonal skills with ability to connect and develop strong partnerships.
Strong verbal and written communication skills.

Behavioral Skills: