About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
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Job DescriptionShape the Future of Enterprise AI at Scale
We are looking for a seasoned Software Architect (Sr. Consultant title at Visa) to join our Corporate Generative AI Technologies team. In this role, you will help architect, build, and scale enterprise-grade Generative AI and agentic applications. This is a senior, hands-on engineering role for someone who brings strong system design judgment, full-stack product engineering depth, and the ability to translate complex business workflows into scalable, reliable AI-enabled automation solutions.
You will work on platforms and applications that use AI-native application patterns, including large language models, agentic workflows, retrieval-augmented generation, tool orchestration, API integrations, ETL pipelines, and data systems to transform business processes into intelligent, reliable, and scalable workflows. You will help solve hard engineering problems such as decomposing complex workflows into reusable agents, designing secure human-in-the-loop systems, and building production-grade GenAI applications that can be monitored, evaluated, governed, and continuously improved.
As a Senior Consultant (Staff Software Architect), you will operate with a high degree of autonomy, ownership, and technical judgment while collaborating closely with your manager and the broader engineering team to align on technical direction. You will be responsible for building high-quality software while also influencing system design decisions, architectural direction, engineering standards, and best practices across the team.
Key Responsibilities
- Design, build, and scale enterprise-grade GenAI and agentic applications, with a strong focus on maintainable, secure, scalable, reliable, and production-ready architecture.
- Own architecture and delivery of major GenAI subsystems; lead design reviews; mentor I4/I5 engineers; define reusable patterns and production standards.
- Apply strong system design judgment to build full-stack, production-grade applications with robust API design, workflow orchestration, secure data flows, observability, and operational readiness.
- Build modern frontend experiences using React and established frontend patterns, including component-based architecture, state management, reusable UI components, accessibility, performance optimization, and seamless integration with backend APIs and AI-enabled services.
- Design and implement scalable backend services using Python, Node.js, and/or Java, including secure APIs, asynchronous processing, background jobs, authentication, authorization, logging, error handling, and system resiliency.
- Work with databases like PostgreSQL, Redis, vector databases, and related technologies, including schema design, indexing strategies, query optimization, transaction management, caching patterns, migrations, and data access patterns.
- Implement backend capabilities for AI-enabled and agentic workflow automation, including intent routing, agent orchestration, tool execution, API integrations, data retrieval, multi-step execution, workflow state management, human approval flows, guardrails, auditability, and enterprise system integration.
- Develop AI-native capabilities using OpenAI, Anthropic, and related LLM APIs/SDKs, including prompt orchestration, tool/function calling, structured outputs, streaming responses, model routing, and evaluation patterns.
- Apply deep knowledge of modern LLM capabilities to make informed engineering decisions around model selection, context management, latency, cost, reliability, output quality, safety, and user experience.
- Design and implement retrieval-augmented generation solutions, including ingestion pipelines, ETL workflows, embeddings, vector database integration, retrieval strategies, relevance ranking, grounding, and retrieval quality evaluation.
- Build and deploy cloud-native applications using containers, DevOps practices, CI/CD pipelines, automated testing, monitoring, and operational automation.
- Work closely with engineering teammates and cross-functional partners to align with team priorities, translate ambiguous requirements into proof-of-concepts, then evolve them into production-quality solutions through shared ownership and hands-on collaboration.
- Implement observability and operational excellence for GenAI applications, including end-to-end tracing, workflow telemetry, model evaluation, and monitoring to ensure secure, reliable, and production-ready AI systems.
Technical Skills:
- Languages & Frameworks: Python, FastAPI, LangGraph
- Cloud & Infrastructure: AWS, Azure, Docker, Kubernetes, ECS
- DevOps: Git, CI/CD pipelines
- Anthropic / OpenAI SDKs, MCP, A2A
- Databases & Storage: Pinecone, Redis, PostgreSQL
- Monitoring & Governance: Prometheus, Grafana, audit logging, access control
- Frontend: ReactJS, HTML, CSS, JavaScript
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
QualificationsBasic Qualifications:
- 8+ years of relevant work experience with a Bachelor's Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD, OR 11+ years of relevant work experience.
- At least 8 years of experience designing, building, and operating complex distributed software systems in production environments.
- Strong background in software architecture, distributed systems, API design, cloud-native platforms, and data-intensive applications.
- Experience with cloud platforms, containerized environments, CI/CD systems, and observability tooling.
- Hands-on experience with React and backend development using Python, Node.js, Java, or similar languages.
- Strong communication skills with the ability to translate complex technical concepts to business stakeholders
Preferred Qualifications:
- 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
- Experience building AI-enabled, data-driven, workflow automation, search, conversational, or machine learning-powered applications is highly valued.
- Direct experience with Generative AI technologies, LLMs, RAG architectures, or agentic systems is preferred but not required for candidates with exceptional software architecture and distributed systems experience.
- Experience driving technical strategy and influencing architectural direction across organizations.
- Expertise in system design tradeoffs involving scalability, security, reliability, performance, cost, and developer productivity.
- Deep understanding of modern LLM ecosystems, agent frameworks, retrieval architectures, and enterprise AI deployment patterns.
- Familiarity with modern AI architectures including agentic workflows, memory systems, tool orchestration, MCP, and A2A frameworks
- Proven ability to lead cross-functional AI initiatives, including PoC development, stakeholder alignment, and enterprise rollout.
Information for US ApplicantsFor roles located in the US, the estimated salary range for this position is $162,500.00 to $ 260,400.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work HoursVaries upon the needs of the department.
Travel RequirementsThis position requires travel 5-10% of the time.
Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO EmployerQualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law.
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