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Chief of Staff/Team Manager - Berkley Heights, NJ

Lorven Technologies, Inc.

Berkeley Heights, New Jersey • Yesterday

Easy Apply

Contract, Third Party

$60 - $65

Lead Technical Program Manager - Chief of Staff, Markets

JPMorgan Chase & Co.

Hoboken, New Jersey • 12d ago

Full-time

Chief of Staff, Engineering (Remote)

Rula Health

Remote • Today

Full-time

USD 225,000.00 - 295,050.00 per year

Job Details

Skills

Staff
team manager

Summary

Chief of Staff/Team Manager

Position: Contract

Location: Berkley Heights, NJ

Duration: Long term

Job description:

Lead and manage multiple service delivery teams, ensuring alignment with organizational goals and client requirements. Develop and implement service delivery strategies that enhance operational efficiency and client satisfaction.
Act as the primary point of contact for clients, addressing concerns and ensuring timely resolution of issues.
Monitor service delivery performance metrics and prepare reports for senior management, identifying areas for improvement.
Foster a culture of collaboration and continuous improvement within teams, encouraging innovative solutions to service delivery challenges.
Coordinate with cross-functional teams to ensure seamless service delivery and adherence to service level agreements (SLAs).
Conduct regular team meetings to review performance, share best practices, and align on objectives.
Manage resource allocation and workload distribution across teams to optimize performance and meet client demands.
Provide coaching and mentorship to team members, promoting professional development and skill enhancement.
Stay updated on industry trends and best practices in service delivery management, implementing relevant changes as necessary.

Mandatory Skills:

Proven ability to manage multiple teams effectively, demonstrating strong leadership and interpersonal skills.
Excellent communication skills, both verbal and written, with the ability to engage stakeholders at all levels.
Strong analytical and problem-solving skills, with a focus on data-driven decision-making.
Experience in developing and implementing service delivery processes and performance metrics.
Ability to work in a fast-paced environment, managing competing priorities and deadlines.

Preferred Skills:

Familiarity with project management methodologies and tools.
Experience in client relationship management and customer service excellence.
Knowledge of industry standards and best practices in service delivery.
Proficiency in using data analytics tools to drive service improvements.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10120137
Position Id: 71792-10367-1790620963
Posted 1 day ago

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Berkeley Heights, New Jersey

•

Yesterday

Service Delivery Manager Position: Contract Location: Berkley Heights, NJ Duration: Long term Job description: Mandatory Skills: Proven expertise in account delivery management, with a strong focus on client satisfaction. Excellent communication and interpersonal skills, with the ability to build rapport with clients and stakeholders. Strong analytical and problem-solving skills, with a data-driven approach to decision-making. Ability to manage multiple projects and priorities in a

Easy Apply

Third Party, Contract

$60 - $65

Associate Director of Technology Services - NY

New York, New York

•

16d ago

About Latham & Watkins Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you

Full-time

USD 260,000.00 - 290,000.00 per year

Sr. Manager - IT Factory & Datacenter Services

New Jersey

•

Today

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy: Our commitment to diversity, as the largest minority- and woman-owned ent

Full-time

USD 165,000.00 - 185,000.00 per year

IT Manager

New York, New York

•

Today

Company Description Butterfly Network, Inc. (NYSE: BFLY) is driving a digital revolution in ultrasound imaging and sensing with its proprietary Ultrasound-on-Chip semiconductor technology and software solutions. Butterfly first proved its technology in the point-of-care ultrasound market - commercializing the world's first single-probe, whole-body portable ultrasound device, which is now on its best-selling, third-generation: Butterfly iQ3 . The Company combines its advanced hardware with clou

Full-time

USD 130,000.00 per year