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Help Desk Technician

SAIC

Chantilly, Virginia • Today

Full-time

USD 120,001.00 - 160,000.00 per year

Help Desk Technician Tier III

Apex Systems

Washington, District of Columbia • Today

Easy Apply

Full-time

$36 - $46 per hour

IT Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !

Zillion Technologies

Hybrid in Vienna, Virginia • 15d ago

Easy Apply

Contract

Mid-level Help Desk Support Technician

Chenega MIOS

Washington, District of Columbia • Today

Full-time

USD 28.05 - 38.00 per hour

Helpdesk Technician I

Stefanini

Remote • 3d ago

Easy Apply

Contract

Market

Helpdesk Technician I

Stefanini

Remote • 3d ago

Easy Apply

Full-time

$18 - $20 /hr

Helpdesk Technician

Digital Consultants LLC

Bethesda, Maryland • Today

Full-time

USD 60,000.00 - 73,000.00 per year

Help Desk Technician

Howard University

Washington, District of Columbia • Today

Full-time

USD 45,000.00 - 51,600.00 per year

Help Desk Technician III

General Dynamics

Washington, District of Columbia • Today

Full-time

USD 28.90 - 39.10 per hour

Helpdesk Technician I

Cloudforce

National Harbor, Maryland • 6d ago

Full-time

USD 50,000.00 per year

Help Desk Technician II - Contingent

ARETUM

Arlington, Virginia • Today

Full-time

Help Desk Technician - TS/SCI W/ Polygraph

General Dynamics

Washington, District of Columbia • Today

Full-time

USD 33.52 - 45.34 per hour

Help Desk Technician - Tier 2 (MSP)

Solvere One

Dulles, Virginia • Today

Full-time

USD 60,000.00 - 75,000.00 per year

Help Desk Technician - Tier 3

Solvere One

Dulles, Virginia • Today

Full-time

USD 70,000.00 - 90,000.00 per year

Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

General Dynamics

Washington, District of Columbia • Today

Full-time

USD 26.44 - 35.78 per hour

Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required

General Dynamics

Washington, District of Columbia • Today

Full-time

USD 35.04 - 47.40 per hour

Junior Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

General Dynamics

Washington, District of Columbia • Today

Full-time

USD 30.44 - 41.18 per hour

Help Desk Technician - Tier II - TS/SCI with Polygraph

General Dynamics

Washington, District of Columbia • Today

Full-time

USD 28.60 - 38.70 per hour

Defense Travel System Help Desk Technician II

Essnova Solutions

Washington, District of Columbia • Today

Full-time

Help Desk Technician Tier III - TS/SCI with Polygraph

General Dynamics

Washington, District of Columbia • Today

Full-time

USD 30.65 - 41.47 per hour

Help Desk Technician I (5833)

Three Saints Bay

Manassas, Virginia • Today

Full-time

USD 30.00 per hour

Help desk Technician

Trilon Group

Remote • Today

Full-time

USD 23.00 - 30.00 per hour

Part-Time Help Desk Technician

Koniag, Inc.

Arlington, Virginia • Today

Part-time

USD 28.00 - 32.00 per hour

Help Desk Technician

CALIBRE

Remote or Arizona • Today

Full-time

USD 40,000.00 - 50,000.00 per year

Help Desk Specialist

System One

Hybrid in Vienna, Virginia • 11d ago

Easy Apply

Contract

Depends on Experience

Desktop Support Technician | Onsite DC | Eligible for Public Trust

General Dynamics

Washington, District of Columbia • Today

Full-time

USD 25.63 - 33.18 per hour

Help Desk Specialist

Ardent Eagle Solutions

Washington, District of Columbia • Today

Full-time

USD 26.00 - 33.00 per hour

Help Desk Specialist

Koniag, Inc.

Arlington, Virginia • Today

Full-time

USD 24.00 - 32.00 per hour

Network/Operations - Help Desk Support - Sr

Apex Systems

McLean, Virginia • Today

Easy Apply

Full-time

$26 - $26 per hour

Helpdesk Manager

Doyon Limited

Washington, District of Columbia • Today

Full-time

SAIC

Job Details

Skills

Help Desk
Security Clearance
Information Management
Database
Management
Training
Communication
Customer Service
HTML
Cascading Style Sheets
JavaScript
PHP
JSP
Security+
Facility Management
Project Management
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2615182

Location: Chantilly, VA, US

Date Posted: 2026-08-03

Category: Information Technology

Subcategory: Technical Svcs

Schedule: Full-Time

Shift: Day Job

Travel: No

Minimum Clearance Required: TS.SCI_wPoly

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE

Description

SAIC is seeking a Help Desk Technician to join our team of diverse individuals. This position requires an active Top-Secret Clearance with Polygraph and can be supported from a Customer Site in: Chantilly, VA; Aurora, CO; Las Cruces, NM; or the UK.

As part of a team maintaining an information management system (IMS), you will work to resolve technical problems and answer queries by telephone, email, and self-service ticket. Additional responsibilities include:

Diagnose, identify, isolate, and analyze problems utilizing historical database records.
Route calls and/or tickets to subject matter experts, when necessary.
Maintain and update records and tracking databases.
Alert management to recurring problems and patterns of problems.
Maintain and improve training materials for the system and host live training sessions both in-person and virtual.

Qualifications

Required Qualifications

Active TS/SCI with Poly
Bachelor's Degree in related field and 9 years related experience. Note: Additional professional experience may be substituted in lieu of a degree.

Required Skills:

5+ years of experience working directly with Information Technology.
Ability to collect actionable information from a non-technical community.
Excellent communication skills, both written and verbal.
Excellent customer services.

Desired Skills:

Bachelor's degree in related field.
Experience working with web technologies, such as HTML, CSS, JavaScript, PHP, JSP, etc.
Security+ certification.
Experience within the facility management or facility project management.
Experience with the design, upgrade, and/or sustainment of networks or IT applications.
Experience with Archibus.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2615182
Posted 4 days ago

Company Info

About SAIC

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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SAIC

Job Details

Skills

Help Desk
Security Clearance
Information Management
Database
Management
Training
Communication
Customer Service
HTML
Cascading Style Sheets
JavaScript
PHP
JSP
Security+
Facility Management
Project Management
Information Technology
Systems Engineering
FOCUS

Summary

Diagnose, identify, isolate, and analyze problems utilizing historical database records.
Route calls and/or tickets to subject matter experts, when necessary.
Maintain and update records and tracking databases.
Alert management to recurring problems and patterns of problems.
Maintain and improve training materials for the system and host live training sessions both in-person and virtual.

Qualifications

Required Qualifications

Active TS/SCI with Poly
Bachelor's Degree in related field and 9 years related experience. Note: Additional professional experience may be substituted in lieu of a degree.

Required Skills:

5+ years of experience working directly with Information Technology.
Ability to collect actionable information from a non-technical community.
Excellent communication skills, both written and verbal.
Excellent customer services.

Desired Skills:

Bachelor's degree in related field.
Experience working with web technologies, such as HTML, CSS, JavaScript, PHP, JSP, etc.
Security+ certification.
Experience within the facility management or facility project management.
Experience with the design, upgrade, and/or sustainment of networks or IT applications.
Experience with Archibus.

Target salary range: $120,001 - $160,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Dice Id: 10111346
Position Id: 2615182
Posted 4 days ago

Company Info

About SAIC

Go to company profile

Fitment

Dice Job Match Score™

🎯 Assessing qualifications...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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