30 results (7 new)
iMedhas Consulting Services
Boston, Massachusetts • Today
Easy Apply
Third Party, Contract
Depends on Experience
Pegasys Information Technologies
Hybrid in Boston, Massachusetts • Today
Easy Apply
Contract, Third Party
Depends on Experience
Pegasys Information Technologies
Hybrid in Boston, Massachusetts • Today
Easy Apply
Contract, Third Party
Depends on Experience
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ICF Consulting Group, Inc.
Remote or Reston, Virginia • Today
Full-time
USD 144,381.00 - 245,448.00 per year
Pega Smart Disputes Lead :We are looking for an experienced Pega Lead (Hands on) with expertise in the Pega Smart Disputes Framework and practical knowledge/interest in AI and Generative AI (GenAI) capabilities within Pega. In this role, you will design, build, and support enterprise-grade Pega applications for card dispute processing, chargebacks, and automated case management. You will play a key role in integrating AI capabilities to optimize workflow automation, enhance decision-making, and modernizing dispute workflows.Key ResponsibilitiesCore Development & Architecture: Design, build, and maintain enterprise applications using Pega Platform following Guardrail compliance and best practices.Smart Disputes Expertise: Implement and customize Pega Smart Disputes framework for credit/debit card dispute resolution, chargeback workflows, and regulatory compliance.Workflows & Rules Configuration: Configure case types, complex workflows, Service Level Agreements (SLAs), routing rules, and business logic.System Integration: Design and develop REST/SOAP integrations to connect Pega with core banking, payment processing, and third-party systems.Performance Tuning & Troubleshooting: Debug complex issues, perform log analysis, and optimize application performance and database queries.AI & Automation Integration: Identify and implement opportunities to leverage Pega AI, and GenAI capabilities (such as automated summary generation and intelligent case routing for dispute outcomes).Collaboration & Leadership: Partner with Business Analysts, Architects, and QA teams; participate in code reviews; and mentor junior Pega developers.Lead: 7+ years of overall IT experience (with strong hands-on Pega development & smart disputes). Abiltity to lead team, customer management, requirements,code reviews, quality of deliverables etc. Pega Certification: Certified Senior System Architect (CSSA) required.Domain & Framework Knowledge: Hands-on experience with the Pega Smart Disputes framework.Integration Expertise: Strong experience with Web Services (REST, SOAP), JSON, XML, and database integrations.Methodology: Strong knowledge of Agile/Scrum development practices and DevOps tools.AI & GenAI Capabilities: Familiarity with Pega GenAI features, Pega Process AI, or integrating external LLM/AI services into Pega applications
Welcome to iMedhas Consulting Services. We are an IT consulting and services enterprises with precision expertise in Digital Transformations, Big data and Analytics. Through our expert team, we provide greater adaptabilities to disseminate with new technologies to increase the overall productivity, operational efficiency, and productivity of a particular business process of an organization.
The goal is the achievement of higher customer satisfaction and providing lucrative returns on investment to the business. On the other hand, we deliver content management expertise, ERP (SAP) systems integration, EAI, and Information Management services.
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