L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers? mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers? mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Senior Manager, Quality Management
Job Code: 42483
Job Location: Camden, AR
Job Schedule: 4/10, Employees work 10 hours per day, 4 days a week
Job Description:
L3Harris Technologies is seeking an experienced Senior Quality Manager to lead quality assurance operations and drive excellence across our defense programs. This strategic leadership role is responsible for ensuring the highest standards of quality, compliance, and customer satisfaction while managing quality teams and fostering a culture of continuous improvement. The Senior Quality Manager will serve as a key liaison between customers, regulatory agencies, and internal stakeholders to maintain L3Harris\'s reputation for delivering mission-critical solutions that meet the most stringent quality requirements.
Position Description
The Senior Quality Manager provides executive-level oversight of quality management systems, processes, and personnel across assigned business units or programs. This role requires a seasoned quality professional who can balance strategic planning with hands-on problem-solving in a fast-paced aerospace and defense environment.
In this capacity, you will direct all aspects of quality assurance including manufacturing quality, inspection operations, and quality engineering. You will be accountable for maintaining AS9100 and ISO 9001 certifications, ensuring compliance with FAA and DoD regulations, and meeting contractual quality requirements for complex defense systems and aerospace products.
The ideal candidate will demonstrate proven expertise in leading cross-functional teams, managing customer quality relationships, and implementing data-driven quality improvement initiatives. You will work closely with Program Management, Engineering, Operations, and Supply Chain leadership to embed quality throughout the product lifecycle?from design and development through production, delivery, and field support.
This position demands strong technical knowledge of aerospace/defense manufacturing processes, exceptional leadership skills, and the ability to influence at all organizational levels. You will be expected to drive cultural change, mentor quality professionals, and establish L3Harris as a quality leader in the defense industry.
Essential Functions:
Quality Leadership & Management
Direct and manage quality engineering staff, inspectors, and other quality personnel to achieve organizational quality objectives
Develop and execute strategic quality plans aligned with business unit goals and customer requirements
Establish quality performance metrics, KPIs, and dashboards; conduct regular performance reviews with leadership
Lead workforce development initiatives including training, mentoring, and succession planning for quality personnel
Manage quality department budget, resources, and capital equipment requirements
Quality System Development & Compliance
Design, implement, and maintain Quality Management System (QMS) in accordance with AS9100, ISO 9001, and customer-specific requirements
Ensure compliance with FAA, DoD, NASA, ITAR, and other applicable aerospace and defense regulations
Oversee document control systems to ensure proper management, revision control, and retention of quality records, specifications, procedures, and work instructions
Lead internal audits, external audits, and regulatory inspections; manage audit findings and corrective actions
Maintain certifications and registrations required for business operations
Product Quality & Inspection Operations
Establish standards, methods, and procedures for inspecting and testing rocket propulsion systems, assemblies, and components
Oversee first article inspections, in-process inspections, and final acceptance testing activities
Ensure precision measurement and calibration programs meet industry standards and customer requirements
Review and approve inspection plans, test procedures, and acceptance criteria for new and existing products
Validate inspection equipment, gauges, and test systems for accuracy and capability
Nonconformance Management & Problem Resolution
Lead Material Review Board (MRB) activities for dispositioning nonconforming materials and products
Conduct and oversee root cause analysis for discrepancies related to assembly, process, mechanical, electrical, and electro-mechanical systems
Analyze field data, customer complaints, and production nonconformities to identify systemic issues
Develop and implement corrective and preventive action (CAPA) plans to eliminate quality defects
Track and report on effectiveness of corrective actions and closure of quality issues
Risk Management & Process Improvement
Facilitate Process Failure Mode Effects Analysis (PFMEA) and Design FMEA activities with cross-functional teams
Identify quality risks in manufacturing processes and implement mitigation strategies
Drive continuous improvement initiatives using Six Sigma, Lean, and other quality methodologies
Analyze quality cost data and implement cost reduction initiatives while maintaining product integrity
Lead change management processes to ensure quality is maintained during process modifications
Customer & Stakeholder Interface
Serve as primary quality contact for customers on program-specific quality matters
Participate in customer quality reviews, audits, and program management meetings
Respond to customer quality inquiries, concerns, and corrective action requests
Present quality performance data and improvement initiatives to senior leadership
Coordinate with Engineering and Manufacturing to resolve customer quality issues
Documentation & Records Management
Oversee document control operations ensuring compliance with AS9100 and customer requirements
Ensure proper creation, approval, distribution, and archival of quality documentation
Manage configuration control of quality procedures, work instructions, and inspection documents
Maintain traceability of quality records from raw materials through final product delivery
Implement electronic document management systems and ensure data integrity
Ensure retention and retrieval systems meet contractual and regulatory requirements
Quality Cost Management
Manage quality cost accounts and budget allocations for the facility
Track cost of quality metrics including prevention, appraisal, and failure costs
Identify opportunities to reduce quality costs while improving product reliability
Provide financial reporting on quality performance to site leadership
Qualifications:
Education:
- Bachelor\'s degree in Engineering, Quality Management, Manufacturing, or related technical field required.
- Master\'s degree in Engineering, Business Administration, or Quality Management preferred
- Equivalent combination of education and experience may be considered
Experience:
- Bachelor?s Degree with a minimum of 12 years of prior related experience in quality management in aerospace, defense, propulsion systems, or a related high-reliability manufacturing environment with direct supervisory responsibility. Graduate Degree with a minimum of 10 years of prior related experience. In lieu of a degree, a minimum of 16 years of prior related experience.
- Demonstrated experience managing quality operations
- Proven track record leading Material Review Board (MRB) activities and nonconformance resolution.
- Hands-on experience with AS9100, ISO 9001, and other aerospace quality management system standards
- Background in document control systems and configuration management practices
- Experience interfacing with government customers (DoD, NASA, FAA) and managing customer quality requirements
- Knowledge of inspection methods, precision measurement, and calibration systems for aerospace components
- Experience with quality cost management and budget administration
Note: Relevant experience may be supplemented with additional education, specialized training, or professional certifications that demonstrate equivalent knowledge and capabilities.
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L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
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