Job#: 3055826 Job Description: AV Support Technician
Location: Charlotte, North Carolina (Onsite)
Role Overview
We are seeking an AV Support Technician to provide hands-on audiovisual and event technology support for live events, presentations, and meetings. This position is responsible for the technical execution of campus events, working across audio, video, presentation, streaming, and conferencing technologies. The role involves working closely with a small AV/Event Services team and the theater's Technical Director.
Key Responsibilities
- Provide on-site technical support for campus events, including the configuration, operation, and troubleshooting of installed and portable AV systems.
- Manage live audio support, including microphone setup, digital console operation, and sound reinforcement. Familiarity with Allen & Heath and Yamaha mixers is preferred.
* Operate video, streaming, and hybrid event technologies, including cameras, switching, media playback, and recording.* Support productions in the theater alongside the Technical Director and other Event Support Specialists.* Troubleshoot AV issues, perform routine system checks, and identify issues requiring escalation.* Assist with the transport, organization, setup, and storage of event technology and production equipment.* Provide professional technical support for a variety of university, performance, and ceremonial events.* Support the training and development of student employees through hands-on instruction and mentorship.Required Qualifications
Education: Associate degree, vocational/technical degree, or equivalent technical training in Audio Production, Live Sound, Audiovisual Technology, Technical Theatre, or a related field. An equivalent combination of education and relevant work experience will be considered.
Experience: A minimum of three years of relevant professional experience in an AV Technician or Event Technology role, supporting live events and audio/video systems. Candidates must be able to operate independently in customer-facing environments.
Skills: Strong communication skills and professional maturity are required due to interaction with executives, event organizers, and clients. Must have the flexibility for a schedule that includes significant evening and weekend work based on campus event activity.
Preferred Qualifications
- Bachelor's degree in a related field.
- AVIXA Certified Technology Specialist (CTS) or Dante Certification.
- Experience with Dante-based signal routing.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
