Role: Alteryx Lead (Enterprise Analytics Platforms)
Location: Charlotte, NC - onsite
Years of relevant exp : 12+ Years
FTE/Contract: FTE role
Role Summary
We are seeking an experienced Alteryx Change Champion Program Lead to expand and mature the enterprise Alteryx Change Champion Program across Client. The role will lead a community targeted to reach approximately 400 Change Champions across multiple lines of business, creating a scalable network that strengthens Alteryx adoption, governance, user support, and knowledge sharing.
This position requires a leader who can influence without direct authority, establish credibility with highly skilled Alteryx users, and confidently represent the Client Alteryx platform. The ideal candidate combines Alteryx technical expertise, enterprise program leadership, strong communication skills, and governance knowledge.
Candidate Profile
The strongest candidate will be more than an Alteryx technical expert. The individual must be able to build and lead a large enterprise community, earn the respect of highly knowledgeable Alteryx users, set clear expectations, navigate competing line-of-business priorities, and confidently represent the platform. Leadership presence, influence without authority, and Alteryx credibility are equally important.
Recruiter Screening Priorities
- Strong Alteryx expertise and certification.
- Demonstrated program or community leadership.
- Proven influence without direct authority.
- Strong executive and technical communication skills.
- Experience operating within enterprise governance and production controls.
Required Qualifications
- Strong hands-on experience with Alteryx Designer and Alteryx Server.
- Alteryx Core Certification required; Advanced certification or higher strongly preferred.
- Knowledge of SQL, data analytics, and reporting
- Demonstrated experience leading an enterprise community, champion network, Center of Excellence, technology adoption program, or similar initiative.
- Proven ability to influence and lead across organizational boundaries without direct authority.
- Strong understanding of enterprise technology governance, controls, support, and production processes.
- Ability to engage credibly with advanced Alteryx users and translate technical information for technical and business audiences.
- Strong facilitation, presentation, stakeholder-management, and written communication skills.
- Ability to establish clear boundaries between supported functionality, technical issues, and enhancement requests.
Preferred Experience
- Alteryx Advanced or other relevant Alteryx certifications.
- Experience leading Alteryx super users, citizen developers, analytics communities, or technology champions.
- Experience with Alteryx Server concepts such as collections, workflows, schedules, DCM credentials, service accounts, shared data connections, and enterprise connectors.
- Experience with Jira, Confluence, ServiceNow, or similar enterprise work-management and documentation platforms.
- Experience supporting platform upgrades, user acceptance testing, migrations, or large-scale technology change.
Key Responsibilities
- Lead and continuously improve the enterprise Change Champion Program, including recruitment, onboarding, engagement, development, retention, and transitions.
- Grow and mobilize a network of approximately 400 Change Champions across multiple lines of business without direct supervisory authority.
- Facilitate Change Champion meetings, Office Hours, training, communications, and knowledge-sharing forums.
- Reinforce certification and ongoing learning expectations and track program participation and readiness.
- Ensure Change Champions understand Alteryx governance, controls, support processes, and path-to-production requirements.
- Serve as a credible Alteryx subject-matter resource and provide hands-on assistance with user questions and support tickets when needed.
- Identify recurring support issues and translate them into training, documentation, FAQs, playbooks, or process improvements.
- Differentiate supported tool issues, training or configuration needs, and requests for new features or future enhancements.
- Coordinate Change Champion participation in platform upgrades, testing, migrations, and other major initiatives.
- Maintain program documentation, playbooks, communications, certification tracking, stakeholder updates, and program metrics.
