job summary:
A Business Analyst II (BA II) is a mid-level professional responsible for analyzing business processes, gathering and documenting requirements, and supporting the delivery of business and technology solutions. This role typically works with moderate independence, manages stakeholder relationships, and may lead smaller projects or initiatives
Key Responsibilities
Requirements Gathering & Analysis
Work with stakeholders to understand business needs and translate them into clear requirements
Document business requirements, functional specifications, and user stories
Data Analysis & Insights
Analyze data to identify trends, gaps, and opportunities for improvement
Create reports, dashboards, and visualizations to support decision-making
Process Improvement
Evaluate business processes, identify inefficiencies, and recommend solutions
Support continuous improvement initiatives across teams
Project Support / Ownership
Lead or support mid-sized projects and initiatives
Assist with project planning, tracking, and delivery coordination
Stakeholder Management
Communicate with business and technical teams to validate requirements
Facilitate meetings, workshops, and presentations
Testing & Validation
Participate in User Acceptance Testing (UAT)
Ensure solutions meet acceptance criteria and business goals
Documentation & Reporting
Maintain accurate documentation of processes, systems, and requirements
Track project metrics and report on performance and outcomes
location: Charlotte, North Carolina
job type: Contract
salary: $26.42 - 36.42 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Key Responsibilities
- Requirements Gathering & Analysis
- Work with stakeholders to understand business needs and translate them into clear requirements
- Document business requirements, functional specifications, and user stories
- Data Analysis & Insights
- Analyze data to identify trends, gaps, and opportunities for improvement
- Create reports, dashboards, and visualizations to support decision-making
- Process Improvement
- Evaluate business processes, identify inefficiencies, and recommend solutions
- Support continuous improvement initiatives across teams
- Project Support / Ownership
- Lead or support mid-sized projects and initiatives
- Assist with project planning, tracking, and delivery coordination
- Stakeholder Management
- Communicate with business and technical teams to validate requirements
- Facilitate meetings, workshops, and presentations
- Testing & Validation
- Participate in User Acceptance Testing (UAT)
- Ensure solutions meet acceptance criteria and business goals
- Documentation & Reporting
- Maintain accurate documentation of processes, systems, and requirements
- Track project metrics and report on performance and outcomes
qualifications:
Required Skills & Qualifications
Bachelor's degree in Business, IT, or related field
Typically 3-5 years of experience in business analysis or related roles
Strong skills in:
Data analysis and problem-solving
Communication and stakeholder engagement
Business process modeling and documentation
Familiarity with tools such as:
Excel, SQL, Power BI/Tableau
Jira, Confluence (or similar tools)
Desired Qualifications
Typical Deliverables
Business Requirement Documents (BRDs)
User stories and acceptance criteria
Process flows and data models
Dashboards and performance reports
Level Expectations (BA II vs BA I)
Works more independently with less supervision
Handles more complex analysis and projects
May mentor junior analysts (BA I)
Stronger involvement in decision-making and stakeholder management
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
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