
Siri Infosolutions Inc
Charlotte, North Carolina • Today
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Contract, Third Party
Depends on Experience
2 results (2 new)

Siri Infosolutions Inc
Charlotte, North Carolina • Today
Easy Apply
Contract, Third Party
Depends on Experience


Job Title: IVR / Agentic GECX Tester
Location: Charlotte, NC (Onsite)
Experience: 10+ Years
Job Description:
We are looking for an experienced IVR / Agentic GECX Tester with strong contact center testing and automation experience.
Required Skills:
10+ years of IT experience
3+ years of experience with Cyara or Agentic Automation tools
Hands-on experience in IVR, voicebots, and contact center testing
Google GECX, NGA, Kore.ai, or Dialogflow
NLP, ASR, TTS, and intent recognition
API testing using Postman, JSON, and XML
SQL, Linux, and PuTTY/SSH
Jira, Octane, STLC, and test automation
Strong leadership and client communication skills
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Charlotte, North Carolina
•
Today
Title : IVR/Chatbot Test Analyst Employment Type: Long-Term Contract Locations: Charlotte, NC (Only locals) Work Model: Day 1 Onsite Position Job Summary In the role of IVR/Chatbot Test Analyst, you will interact with customers and understand the business testing requirements. You will play an important role in Chatbot, Agentic and manual testing. You will lead all types of testing activities from planning to execution to reporting. You will have the opportunity to collaborate with some
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Contract
Depends on Experience
Charlotte, North Carolina
•
Today
Job Title: IVR QA LeadWork Location: CharlotteNC (Onsite)Contract duration: 12+ months ContractQualificationsBasicBachelor's degree or foreign equivalent required from an accredited institutionAt least 10+ years of experience with Information Technology, preferably in Contact center Kore.ai, ASAPP or Google GECX platforms testing voice assistants, Chatbots, Voicebots, IVR systems, or NLP frameworks (e.g., ASR, TTS, Intent Recognition, NER)3+ years experience in Cyara or Agentic Automation testin
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Contract
Depends on Experience
Charlotte, North Carolina
•
Today
IVR Consultant Charlotte, NC 28273 (Fully Onsite from Day-1) 06-12 Months Primary Skills: NGA Agentic , GECX, IVR testing, BOT/NLU testing, Google Evals, Roark, DTMF/speech validation, DB knowledge, API testing, Postman/JMeter, call flow testing, test case preparation, defect management, Logs verification and Debugging Verify endtoend IVR call flows: greetings, menus, prompts, branching logic, validate that conversational bots correctly interpret speech, intent, and context, also test both DTMF
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Contract
Depends on Experience
Charlotte, North Carolina
•
3d ago
Primary Talent Partners has a new contract opening for a Genesys Cloud Developer with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension. Pay: $69.00 - $79.00/hr;W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment.Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship. Description: The Digital Voice team is
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Contract
$69 - $79