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IVR Tester

TechSpace Solutions Inc.

Charlotte, North Carolina • Today

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Contract

Depends on Experience

IVR QA LEAD

ClifyX

Charlotte, North Carolina • 4d ago

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Contract

Depends on Experience

QA Engineer – IVR

ASCII Group LLC

Charlotte, North Carolina • Yesterday

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Contract

45 - 50

IVR CYARA Testing

K Anand Corporation

Charlotte, North Carolina • 3d ago

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Contract, Third Party

50 - 55

IVR Consultant

ITBrainiac Inc

Charlotte, North Carolina • 4d ago

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Contract

Depends on Experience

IVR PMO

ClifyX

Charlotte, North Carolina • Today

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Contract

Depends on Experience

IVR PMO

Info Way Solutions

Charlotte, North Carolina • Today

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Contract

50 - 53

IVR Developer (Cisco CVP / Java)

DyaTech LLC

Remote • 25d ago

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Full-time

Depends on Experience

Job Details

Skills

Interactive Voice Response
IVR

Summary

Must Have Skills

Strong experience in IVR (Interactive Voice Response) Testing.
Handson experience with Cyara for IVR test automation and monitoring.
Experience in Automation Testing and test framework development.

Nice to have skills

IVR testing
Automation testing, Cyara

Detailed Job Description

Validate endtoend IVR and contact center call flows.Design, develop, and execute automated test scripts using Cyara.Perform functional, regression, integration, and user acceptance testing.Analyze test results and identify defects in IVR applications.Collaborate with developers, business analysts, and stakeholders to resolve issues.Ensure quality and performance of voice and customer interaction systems.Generate test reports and provide status updates to project teams.

Top 3 responsibilities you would expect the Subcon to shoulder and execute Validate endtoend IVR and contact center call flows.

Design, develop, and execute automated test scripts using Cyara.

Perform functional, regression, integration, and user acceptance testing

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90977120
Position Id: 9117260
Posted 10 hours ago

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Contact the job poster

Sai Kumar

TechSpace Solutions Inc. Recruiter @ TechSpace Solutions Inc.

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IVR QA LEAD

Charlotte, North Carolina

•

4d ago

Job Title: IVR QA LeadWork Location: CharlotteNC (Onsite)Contract duration: 12+ months ContractQualificationsBasicBachelor's degree or foreign equivalent required from an accredited institutionAt least 10+ years of experience with Information Technology, preferably in Contact center Kore.ai, ASAPP or Google GECX platforms testing voice assistants, Chatbots, Voicebots, IVR systems, or NLP frameworks (e.g., ASR, TTS, Intent Recognition, NER)3+ years experience in Cyara or Agentic Automation testin

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IVR CYARA Testing

Charlotte, North Carolina

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3d ago

Primary Skills: NGA Agentic , GECX, IVR testing, BOT/NLU testing, Google Evals, Roark, DTMF/speech validation, DB knowledge, API testing, Postman/JMeter, call flow testing, test case preparation, defect management, Logs verification and Debugging Verify endtoend IVR call flows: greetings, menus, prompts, branching logic, validate that conversational bots correctly interpret speech, intent, and context, also test both DTMF (keypad) and voicebased interactions. Ensure smooth transitions between IV

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IVR Consultant

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IVR Consultant Charlotte, NC 28273 (Fully Onsite from Day-1) 06-12 Months Primary Skills: NGA Agentic , GECX, IVR testing, BOT/NLU testing, Google Evals, Roark, DTMF/speech validation, DB knowledge, API testing, Postman/JMeter, call flow testing, test case preparation, defect management, Logs verification and Debugging Verify endtoend IVR call flows: greetings, menus, prompts, branching logic, validate that conversational bots correctly interpret speech, intent, and context, also test both DTMF

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QA Engineer – IVR

Charlotte, North Carolina

•

Yesterday

The following requirement is open with our client. Title : QA Engineer IVR Location : Charlotte, NC 28217 (onsite) Rate : $44/hr on W2 | $49/hr on C2C Duration : 12 Months Detailed Job Description We are seeking an experienced Senior IVR Consultant with strong expertise in Interactive Voice Response (IVR), Conversational AI, and enterprise contact center technologies. The ideal candidate will have hands-on experience with IVR platforms, AI-driven customer experience solutions, speech technolo

Easy Apply

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45 - 50

More jobs at TechSpace Solutions Inc. in Charlotte, NC

Job Details

Skills

Interactive Voice Response
IVR

Summary

Must Have Skills

Strong experience in IVR (Interactive Voice Response) Testing.
Handson experience with Cyara for IVR test automation and monitoring.
Experience in Automation Testing and test framework development.

Nice to have skills

IVR testing
Automation testing, Cyara

Detailed Job Description

Validate endtoend IVR and contact center call flows.Design, develop, and execute automated test scripts using Cyara.Perform functional, regression, integration, and user acceptance testing.Analyze test results and identify defects in IVR applications.Collaborate with developers, business analysts, and stakeholders to resolve issues.Ensure quality and performance of voice and customer interaction systems.Generate test reports and provide status updates to project teams.

Top 3 responsibilities you would expect the Subcon to shoulder and execute Validate endtoend IVR and contact center call flows.

Design, develop, and execute automated test scripts using Cyara.

Perform functional, regression, integration, and user acceptance testing