TechSpace Solutions Inc.
TechSpace Solutions Inc.

IVR Tester

Charlotte, NC, US • Posted 9 hours ago • Updated 9 hours ago
Contract W2
12 Months
On-site
Depends on Experience
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Interactive Voice Response
  • IVR

Summary

Must Have Skills

  • Strong experience in IVR (Interactive Voice Response) Testing.
  • Handson experience with Cyara for IVR test automation and monitoring.
  • Experience in Automation Testing and test framework development.

Nice to have skills

  • IVR testing
  • Automation testing, Cyara

Detailed Job Description

  • Validate endtoend IVR and contact center call flows.Design, develop, and execute automated test scripts using Cyara.Perform functional, regression, integration, and user acceptance testing.Analyze test results and identify defects in IVR applications.Collaborate with developers, business analysts, and stakeholders to resolve issues.Ensure quality and performance of voice and customer interaction systems.Generate test reports and provide status updates to project teams.

Top 3 responsibilities you would expect the Subcon to shoulder and execute Validate endtoend IVR and contact center call flows.

Design, develop, and execute automated test scripts using Cyara.

Perform functional, regression, integration, and user acceptance testing

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90977120
  • Position Id: 9117260
  • Posted 9 hours ago
Contact the job poster
Sai Kumar

Sai Kumar

TechSpace Solutions Inc. Recruiter @ TechSpace Solutions Inc.

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