Job#: 3043616 Job Description: Lead Developer IV - Contact Center - 16184
Location: Chicago, Illinois (Hybrid)
Role Overview
The ideal candidate will possess a strong understanding of web design, responsive design, cross-browser compatibility, page optimization, search engine optimization, and development and testing. The developer will bridge the gap between design and implementation by providing web solutions involving collaboration, portals, enterprise search, mobile functionality, and interactive forms. This role operates in an Agile/Scrum delivery model within a complex and dynamic hardware and software environment.
Key Responsibilities
- Design enterprise integration solutions leveraging APIs, middleware, event-driven architectures, and cloud-native services.
- Architect data flows and integrations between contact center platforms, workforce management systems, HR applications, reporting tools, data warehouses, and analytics platforms.
- Lead cloud migration and modernization initiatives for operational applications and reporting platforms.
- Develop web applications and sites that engage and retain visitors.
- Provide guidance on industry best practices, guidelines, and governance for web applications and websites.
- Manage requirements for cross-browser compatibility and page optimization.
- Develop applications and sites to include social media and mobile functionality.
- Work with Quality Assurance to ensure the end product is delivered with quality outcomes.
- Perform benefit analysis for IT solutions and make recommendations for technology direction.
- Articulate ideas and demonstrate a willingness to bring new ideas to the forefront.
- Maintain knowledge of industry trends and developments.
- Stay apprised of the latest technologies and innovations in web application technologies.
- Supervise and direct staff as assigned and participate in recruiting and staff performance reviews as assigned.
Required Qualifications
Education: Bachelor's Degree in Computer Science, Engineering, or equivalent.
Experience: Senior Level with greater than 8 years of experience.
Technical Skills:- Mastery of modern web technologies, including HTML5, CSS3, JavaScript, and JS frameworks (jQuery, ember.js, angular.js, Foundation, Bootstrap), JSON, Adobe Photoshop, and other graphic editing tools.
- Expertise in responsive web design, fluid layouts, positioning, and mobile interfaces.
- Proficiency with browser behavior, compatibility, cross-browser issues, solutions, and testing.
- Knowledge of SEO concepts and coding for Search Engine Optimization.
- Knowledge of coding REST APIs, AJAX, XML (XSD, XSL, XPATH), and Template Engines and MVC Frameworks.
- Experience creating CSS3 Animations.
- Knowledge of source control concepts and ability to commit code to repositories such as Git, SVN, or TFS.
- Rapid Prototyping Skills with the ability to demonstrate/pitch website design/functionality to a client.
- Creating and executing unit tests using established unit test framework.
- Advanced skills in object-oriented coding and scripting in languages such as Java, .net/C#, PHP, or Ruby.
- Skills in relational database modeling and creating advanced SQL queries/procedures.
- Ability to create in-house JavaScript libraries of reusable components.
- Ability to set up, configure, and host websites with IIS and Apache.
Work Environment
This position is a hybrid role based in Chicago, IL, with Houston, TX as a possible alternate location. Fully remote candidates will not be considered. Travel may be required once or twice a year if needed.
Interview Process
The interview process will consist of two to three rounds.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
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