Job#: 3043074
Job Description:
Description: PURPOSE:
The Learning Experience Designer designs and delivers performance-based learning experiences that strengthen capability, culture, and business outcomes across Hyatt's global enterprise. Reporting to the Global Learning & Capability team, this contract role partners with HR, operational SMEs, and learning technology teams to translate enterprise priorities into scalable, learner-centered solutions.
This is a hands-on role requiring both strategic design capability and rapid execution. The Learning Experience Designer leads end-to-end efforts-from needs analysis and journey design through development, deployment, measurement and refinement-supporting prioritized global initiatives at Hyatt.
The ideal candidate combines strong instructional design expertise with an agile, learner-centered mindset and the ability to navigate matrixed stakeholder environments. They are equally comfortable conducting discovery conversations, shaping scalable learning journeys, building digital experiences in modern authoring tools, and managing multiple concurrent priorities with clarity and accountability.
What success looks like in the role:
Learning solutions clearly align to defined performance outcomes.
Stakeholders view the Learning Experience Designer as a thought partner, not an order taker.
Digital experiences are intuitive, modern, and aligned with Hyatt's culture of care.
Migration efforts preserve and enhance learning quality while improving learner experience.
Projects move forward with clarity, speed, and minimal rework.
POSITION RESPONSIBILITIES:
Lead end-to-end design and development of learning experiences that build critical capabilities across Hyatt's global enterprise, including digital, instructor-led, blended, and performance-support solutions.
Conduct learning needs analysis in partnership with SMEs and stakeholders to translate business priorities into performance-based learning outcomes and scalable learning journeys.
Design and rapidly develop high-quality learning assets (storyboards, eLearning modules, facilitator guides, toolkits, videos, practice activities), balancing speed, rigor, and learner experience.
Partner with operational SMEs, facilitators, and HR & business stakeholders to transform complex business concepts into intuitive, behavior-focused learning experiences that are operationally relevant.
Manage work intake, prioritize deliverables, and provide clear updates to stakeholders across multiple concurrent initiatives, ensuring alignment and on-time delivery.
Build and publish digital learning using modern authoring tools (Articulate Storyline strongly preferred), owning development through testing, quality assurance, and deployment within Hyatt's learning ecosystem.
Ensure learning solutions are accessible, globally inclusive, and aligned with Hyatt's brand standards, design guidelines, and learning frameworks.
Support content migration and modernization initiatives (e.g., compliance content transitions, LMS migrations) while maintaining learning integrity and user experience.
Define and incorporate appropriate evaluation methods to assess learning effectiveness and inform continuous improvement.
Contribute to the evolution of Hyatt's learning practices by introducing innovative design approaches, tools, and methodologies that elevate the colleague learning experience.
EXPERIENCE AND QUALIFICATIONS:
5+ years of experience in learning experience design, instructional design, or enterprise capability development within complex, matrixed organizations.
Demonstrated expertise in performance-based instructional design, adult learning principles, and blended learning architecture.
Proven ability to conduct learning needs analysis and translate business priorities into clear performance outcomes and scalable learning solutions.
Advanced, hands-on experience developing digital learning using modern authoring tools (Articulate Storyline strongly preferred; experience with Rise or equivalent tools required).
Experience designing both digital and instructor-led learning for diverse, global audiences.
Working knowledge of LMS deployment workflows (uploading, testing, publishing, metadata tagging), with the ability to independently manage quality assurance through launch.
Experience applying human-centered design, rapid prototyping, or agile development methodologies in learning environments.
Strong stakeholder management and collaboration skills; ability to partner effectively with SMEs, HR partners, and business leaders at multiple levels.
Demonstrated ability to manage multiple concurrent projects, prioritize work, and communicate progress clearly in fast-paced environments.
Strong attention to detail, accessibility standards, and inclusive design principles.
Preferred:
Experience supporting compliance learning, brand training, or operational capability programs.
Familiarity with learning analytics, evaluation frameworks, or data-informed learning improvement.
Familiarity with basic programming logic, variables, or xAPI concepts.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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- Dice Id: apexsan
- Position Id: BHJOB2374_3043074
- Posted 1 day ago
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