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You Are:We are seeking an experienced Oracle Customer Care and Billing (CC&B) / Customer Cloud Service (CCS) Functional Lead with deep expertise in the Market Transaction Framework (MTF). In this role, you will serve as the subject matter expert guiding the design, configuration, testing, and delivery of market transaction processes within Oracle Utilities CCS implementations. You will bridge business requirements and technical delivery, working closely with business analysts, developers, architects, and client stakeholders.
The Work:- Lead the functional design and configuration of the Oracle CCS Market Transaction Framework, including inbound and outbound market message processing, transaction types, and business rules.
- Serve as the primary functional expert for market transaction processing across deregulated energy markets, including enrollment, switch, move-in/move-out, meter reads, and billing determinant exchanges.
- Translate business and regulatory requirements into functional specifications, configuration documents, and system design artifacts aligned with Oracle CCS/CC&B standards.
- Collaborate with integration architects to define market message formats (EDI, XML, CSV) and orchestration flows between CCS and third-party market systems (ISOs, EDCs, MDMs).
- Lead and facilitate functional workshops, fit/gap analysis, and solution walkthroughs with client business stakeholders.
- Provide guidance on MTF-related configuration including transaction categories, processing rules, error handling, reprocessing logic, and market participant setup.
- Mentor junior functional analysts and coordinate cross-functional workstreams within the project team.
- Maintain traceability between business requirements, functional designs, configuration, and test cases.
- Support go-live readiness activities including cutover planning, hypercare, and post-production support for market transaction processing
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's what you need:- Minimum of 3 years of hands-on functional experience with Oracle CC&B or Oracle Utilities Customer Cloud Service (CCS).
- Minimum of 3 years of direct experience configuring and implementing the Market Transaction Framework (MTF).
- Minimum of 1 years of experience leading functional workstreams on full-lifecycle Oracle Utilities implementations.
- Minimum of 1 year of experience of the following, but not limited to - US Energy Market Regulatory, Oracle CCS/CC&B modules including Rates, Billing, Customer Information, and Service Orders as they interact with market transactions, functional design documents (FDDs), configuration workbooks, and test scripts
- Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience
Bonus Points if:- You have an Oracle Utilities CCS Cloud certification or equivalent training.
- You have experience with Oracle Integration Cloud (OIC) or similar middleware in the context of market transaction integration.
- You have a background in utility industry business processes (retail energy, distribution, metering).
- You have experience in agile/hybrid delivery methodologies.
- You have prior experience in a client-facing consulting or SI (System Integrator) environment.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 07/19/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.
See more information on our benefits here: U.S. Employee Benefits | Accenture
Role Location Annual Salary RangeCalifornia $70,350 to $196,000
Cleveland $59,100 to $156,800
Colorado $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maine $54,400 to $144,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York $66,300 to $196,000
New Jersey $68,000 to $196,000
Virginia $59,100 to $180,300
Washington $80,200 to $180,300
About AccentureAccenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.
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