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Professional Development
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Telecommuting
POC
IT Management
Cloud Computing
Project Management
Business Analysis
Software Development
Business Intelligence
Data Management
Electronic Discovery
Litigation
Cyber Security
Regulatory Compliance
Remote Support
Supervision
Remote Access
Fleet Management
Microsoft Windows
Technical Support
Laptop
Adapter
Network
Documentation
Customer Support
Inventory
Recruiting
Information Technology
System Administration
Computer Hardware
Software Troubleshooting
Computer Networking
Telecommunications
Law
PASS
PATROL
Legal
Military
Criminal Justice
Finance

Professional Development
Life Insurance
Telecommuting
POC
IT Management
Cloud Computing
Project Management
Business Analysis
Software Development
Business Intelligence
Data Management
Electronic Discovery
Litigation
Cyber Security
Regulatory Compliance
Remote Support
Supervision
Remote Access
Fleet Management
Microsoft Windows
Technical Support
Laptop
Adapter
Network
Documentation
Customer Support
Inventory
Recruiting
Information Technology
System Administration
Computer Hardware
Software Troubleshooting
Computer Networking
Telecommunications
Law
PASS
PATROL
Legal
Military
Criminal Justice
Finance

Summary

Salary: $4,201.00 - $5,642.00 Monthly
Location : Multiple Locations Statewide, WA
Job Type: Full Time - Permanent
Remote Employment: Flexible/Hybrid
Job Number: 2026-08914
Department: Attorney General's Office
Division: Information Services
Opening Date: 10/23/2026
Closing Date: Continuous
Max Number of Applicants: 100
Salary Information: The high end of the salary range, Step M is typically a longevity step

Description
Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at . Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1- or ;/strong>
This position will remain open until a sufficient number of candidates have applied. The Washington State Office of the Attorney General reserves the right to close this announcement at any time without notice.

Position and Salary

The Attorney General's Office is recruiting for a permanent full-time IT Support Technician 2 in the Information Services Division. This position is located in Multiple locations (Tumwater, Seattle, Spokane), Washington, and is not union-represented.

IT Support Technician 2 Salary Range (46): $50,412 - $67,704 annually

The base pay offered will take into account internal equity and may vary depending on the preferred candidate's job-related knowledge, skills, and experience.

The following stipends may apply based on position requirements:
Incumbents assigned to our Seattle office location receive an additional 5% King County Location Pay stipend.

The AGO provides a workplace that is understanding of work-life balance and promotes advancement by offering a wide variety of professional development and growth opportunities.

Excellent benefits:Washington State offers one of the most competitive in the nation, including Medical/Dental/Vision for employees & dependent(s); Vacation, Sick, and Other Leave; 11 Paid Holidays per year; Public Employees Retirement System (PERS) plans; and Life Insurance. Beyond these traditional benefits, we offer Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more. With the goal of employee health and wellness, we also offer:
Flexible schedules and part-time/hybrid telework options;
A Wellness Program, an Infants in the Workplace Program, and the Employee Assistance Program, which provides counseling, webinar, and other cost-free support resources;
Numerous employee-driven affinity groups to foster community and connection, including Bereavement, Elder Care, Parenting, POC, LGBTQ+, Veterans and more. The AGO is a place to belong and make a difference!

About the Information Services Division:

The Information Services Division (ISD) provides strategic technology leadership, support and consulting for legal technologies and platforms.

ISD leads the design, development, and delivery of all AGO technology systems and applications, including enterprise infrastructure, voice services and secure network environments. The division also maintains the operations of software and cloud platforms (private and public) to provide AGO staff access to their confidential work product and communications, ensuring solutions are tailored to the AGO's unique legal and operational needs.
ISD has multiple units that provide project management and business analysis service, electronic library services, custom software development, business intelligence, data management services, and eDiscovery litigation technical support. Through rigorous governance and cybersecurity controls. ISD ensures compliance with state governance policies/standards and that all technology services function properly and securely.

Duties and Essential Functions of a IT Support Technician 2

This position is in the Desktop Support Services team and reports to the Desktop Support Services Supervisor. The Desktop Support Services team supports the mission of the organization by performing technical support for AGO laptops and devices. The team also supports and troubleshoots issues with approved software applications installed on Windows devices and approved computer-related hardware.
Under general supervision, this position provides the following:

Second point of contact for diagnostic and support services for agency standard applications, remote access, network access, fleet management, hardware repairs, computer deployments, and general deployment support.
Second-level troubleshooting of Windows settings and applications.
Performs a variety of generally recurring routine technical IT support tasks such as:
Configure and deploy laptops and peripheral devices, phones, and other hardware tools at all AGO locations statewide.
Maintaining network adapters and peripherals.
Activate network ports.
Performing routine analysis, configuration and documentation of telephone systems.
Provide on-site customer support to AGO staff to aid in transitioning to new technology, which may require overnight stays in other parts of the state.
Provide technical and customer support for conference room technology.
Decommission legacy hardware and assist in other post-deployment efforts.
Keep AGO Inventory system current to reflect the location of all tracked assets.
Independently provides support for an assigned regional area of responsibility.

This recruitment announcement may be used to fill multiple open positions for the same classification, in addition to the position(s) listed in this announcement.
Qualifications

High School Diploma or equivalent plus two years of experience in information technology-related activities such as systems administration, installing and maintaining hardware and software, troubleshooting peripherals, conducting basic knowledge of networking connectivity/infrastructure/telecommunications.

Skills and Abilities
Competitive candidates will have six months or more experience working in a law firm environment.

Conditions of Employment

A background check consisting of employment history, professional references and educational verification (e.g., degree, license, or official transcript) may be conducted. Prior to any offer, the applicant selected will be required to submit to and pass a fingerprint-based criminal background check conducted by the Washington State Patrol, Criminal Records Division. The incumbent will submit to additional background checks as a condition of employment every five (5) years thereafter.

A valid non-probationary Washington State Driver's License is required for this position in order to legally operate state vehicles.
About the Washington State Office of the Attorney GeneralThe Attorney General's Office (AGO) touches the lives of every resident in this state. We serve more than 230 state agencies, boards, commissions, colleges and universities, as well as the Legislature and the Governor. The Office is comprised of nearly 700 attorneys and 800 professional staff, all working together to deliver the highest quality professional legal services to Washington state officials, agencies, and entities. This includes:
Economic justice and consumer protections (safeguarding consumers, protecting youth, seniors, and other vulnerable populations)
Social justice and civil rights (addressing discrimination, environmental protection, and veteran and military resources)
Criminal justice and public safety (investigative and prosecutorial support, financial crimes)
And !

Our agency also has national reach, representing the State of Washington before the Supreme Court, the Court of Appeals and trial courts in all cases that involve the state's interest. If you want to make a difference, we may be the perfect fit for you! Learn more about the AGO
Commitment to Diversity
Diversity is critical to the success of the mission of the AGO. This means recognizing, respecting, and appreciating all cultures and backgrounds-- and fostering the inclusion of differences between people. Appreciating, valuing and implementing principles of diversity permits AGO employees to achieve their fullest potential in an inclusive, respectful environment.

One recent measure of the AGO's commitment to diversity can be found in its nomination for Rainbow Alliance and Inclusion Network's "Outstanding Agency Award" in 2019. Our commitment to employee wellness is reflected in earning the 2024 Zo8 Washington Wellness Award.

Application Instructions

In addition to completing the online application, applicants must attach the following documents to their profile in order to be considered for this position:
A letter of interest, describing your specific qualifications for the position;
A current resume detailing experience and education.

Read the Following Information Completely:
Carefully review your application for accuracy, spelling and grammar before submitting.
You may not reapply to this posting for 30 days.
The initial screening of applications will be solely based on the contents and completeness of the "work experience" and "education" sections of your application in , completeness of the application material submitted, and responses to the supplemental questionnaire.
A resume will not substitute for completing the "work experience" section of the application.
All information may be verified and documentation may be required.
The Washington State Office of the Attorney General does not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visit ;/li>

Equal Employment Opportunity and Accommodations Requests

Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees and volunteers enjoy a respectful, safe and supportive working environment. Only by fostering the inclusion of people from all backgrounds, cultures and attributes, can AGO employees and volunteers achieve their fullest potential and best advance the goals and mission of the AGO.

The AGO is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation/gender identity, age, disability, honorably discharged veteran or military status, retaliation or the use of a trained dog guide or service animal by a person with a disability. Persons requiring reasonable accommodation in the application process or requiring information in an alternative format may contact the recruitment team at Those with a hearing impairment in need of accommodation are encouraged to contact the Washington Relay Service at 1- or

For questions regarding this recruitment or assistance with the application process, please contact the recruitment team at If you are having technical difficulties creating, accessing or completing your application, please call NEOGOV toll-free at or
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)
Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave
Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave
Leave Sharing

Family and Medical Leave Act (FMLA)
Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026
01

(1000all) Your preferred name:
02

(1000all) Your pronoun(s):
03

1000all Are you legally authorized to work in the United States?

Yes

No

04

1000all Will you now or in the future require sponsorship for employment visa status?

Yes

No

05

1000allClassified: For which location(s) would you like to be considered? Check all that apply.

Seattle

Tacoma

Thurston County

06

1000all DL: Do you posses a valid Washington State driver's license or can you obtain one within 30 days of employment?)

Yes

No

07

1000allclassified. By clicking yes, I acknowledge that if I am the preferred candidate for this position, I will be required to submit to and pass a fingerprint-based criminal background check conducted by the Washington State Patrol (WSP), Criminal Records Division, as a condition of employment and every five (5) years thereafter. Incumbent may also be required to submit to and pass a criminal background check at any time during the period of employment if, in the scope of their employment and assigned duties, they are identified as a witness by an Assistant Attorney General prosecuting a criminal case.By clicking no, I will be removed from further consideration for this position.

Yes

No

08

1000allClassified: Have you participated, whether as an attorney, paralegal, legal assistant, or in any other capacity, in the representation of any party in a matter where the party's interest was materially adverse to that of the State, its agencies, or its officers or employees? If yes, please identify all such matters, including the parties to the matter, the court and cause number of the matter, and your role in the matter. If no, please enter N/A. If you require additional space, please attach additional sheets and indicate your attachment here.
09

1000allClassified: Have you participated as a judge, arbitrator, mediator, adjudicative officer, or as a law clerk to such a person, in a matter in which the State or any of its agencies, officers, or employees were a party? If yes, please identify all such matters, including the parties to the matter, the court and cause number of the matter, and your role in the matter. If no, please enter N/A. If you require additional space, please attach additional sheets and indicate your attachment here.
10

1000allClassified: Is there any other matter, person, entity, or personal interest that might present a conflict of interest or otherwise limit your ability to perform work for the Attorney General's Office or represent a state agency, officer, or employee? If yes, please identify such matters, persons, entities, or personal interests with sufficient detail to allow the Attorney General's Office to understand the nature of the potential conflict of interest. You are not required to disclose any pending or contemplated complaint or dispute for which the law allows you to remain anonymous; however, you are responsible for not accepting assignments that would violate conflict of interest or confidentiality provisions of the Rules of Professional Conduct or other laws with regard to such matters. If no, please enter N/A. If you require additional space, please attach additional sheets and indicate your attachment here.
Required Question

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id: RTX1c47d2
Position Id: c046c66443dd4d5a40acb3626b48f1a6
Posted 10 hours ago

Job Details

Skills

Professional Development
Life Insurance
Telecommuting
POC
IT Management
Cloud Computing
Project Management
Business Analysis
Software Development
Business Intelligence
Data Management
Electronic Discovery
Litigation
Cyber Security
Regulatory Compliance
Remote Support
Supervision
Remote Access
Fleet Management
Microsoft Windows
Technical Support
Laptop
Adapter
Network
Documentation
Customer Support
Inventory
Recruiting
Information Technology
System Administration
Computer Hardware
Software Troubleshooting
Computer Networking
Telecommunications
Law
PASS
PATROL
Legal
Military
Criminal Justice
Finance

Professional Development
Life Insurance
Telecommuting
POC
IT Management
Cloud Computing
Project Management
Business Analysis
Software Development
Business Intelligence
Data Management
Electronic Discovery
Litigation
Cyber Security
Regulatory Compliance
Remote Support
Supervision
Remote Access
Fleet Management
Microsoft Windows
Technical Support
Laptop
Adapter
Network
Documentation
Customer Support
Inventory
Recruiting
Information Technology
System Administration
Computer Hardware
Software Troubleshooting
Computer Networking
Telecommunications
Law
PASS
PATROL
Legal
Military
Criminal Justice
Finance

Summary

IT Network Administrator - Journey

Remote or Olympia, Washington

•

Today

Salary: $85,800.00 - $112,572.00 Annually Location : Thurston County - Olympia, WA Job Type: Full Time - Permanent Remote Employment: Flexible/Hybrid Job Number: 2026-08381 Department: Dept. of Licensing Division: Information Services Opening Date: 10/16/2026 Closing Date: 11/1/2026 11:59 PM Pacific Description We are dedicated to growing a culture of belonging through our values: Respect | Trust | Diversity | Inclusion | Equity At the Department of Licensing (DOL),we recognize the importance of

Full-time

USD 85,800.00 - 112,572.00 per year

IT Support Technician 2, Information Services Division, Statewide

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IT Support Technician 2, Information Services Division, Statewide

Job Details

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Summary

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