Position: Mortgage Loan Closer
Location: Cincinnati, OH 45245 (Onsite)
Duration: FTE/ Direct Hire
Job Description:
Mortgage Loan Closer is responsible to ensure an accurate and timely closing of the mortgage loan. All Client customer contact are to be made by closer
a. The primary responsibilities of the Company for the Mortgage Loan Closing are as follows:
i. Enter accurate and timely loan information into the Loan Originations Systems.
ii. Review loan conditions to ensure the loan is ready to close.
iii. Contact the borrower(s) and title company to coordinate the closing logistics.
iv Create closing package and ensure that the Lenders loan or settlement fees are within tolerance and are in compliance with client guidelines.
v. Communicate to the borrower(s) the required conditions and perform the cash to close call and set closing expectations.
vi. Confirm that the settlement funds have been disbursed timely and that the closing took place as per the stipulated timelines.
Additional responsibilities for the Mortgage Closer include:
• Maintaining service level standards
• Assisting in new-hire trainings
• Perform internal Quality check, providing floor support and feedback to other staff
• Responding to all emails efficiently
Person Specification
Knowledge/Experience:
• One to two years of conventional mortgage closing experience
• Knowledge of full loan cycle processing (from beginning to end)
• Strong understanding of Desktop Underwriter (DU) and Loan Prospector(LP) and HARP guidelines
Competencies/Skills:
• Strong communication skills, verbal and written
• Strong analytical skills
• Demonstrated ability to resolve complicated issues as they arise
• Proven organizational skills and demonstrated ability to prioritize and multi-task
Skills. Able to work through multiple computer programs and multi-computer monitors
• Flexible (Willingness to stretch and overtime),
• Knowledge of MS Office
• Positive attitude
• Attention to detail
• Customer focused
• Good Team Player/Strong Interpersonal skills
Qualifications:
Essential: Minimum of 12- 24 months of US Mortgage Closing experience.
Desirable: Exposure to the FNMA and FHLMC guidelines would be an added advantage.
