Duties:
Provide middleware, cloud, and application server support for enterprise payment and customer
channel applications across WebSphere Application Server and AWS environments. Perform
technical incident troubleshooting by analyzing application configurations, server logs, JVM
metrics, batch processing results, Jenkins pipeline failures, and Git-based deployment
configurations. Support high-severity incidents and planned changes by validating deployments,
coordinating recovery activities, and ensuring system stability. Conduct pre- and post
deployment validations for AWS, middleware, and application updates. Validate secure
communication through SSL/TLS certificates, connectivity checks, and access controls. Monitor
application performance using enterprise monitoring tools and support problem management
activities. Coordinate with database teams (DB2, Oracle, SQL Server) to verify connectivity and
data availability. Participate in disaster recovery (DR) testing, readiness validation, and
application recovery verification. Maintain and update DR runbooks, SOPs, and technical
documentation, including Jenkins workflows and Git configurations. Analyze recurring incidents
and system alerts to identify underlying issues, contributing to root cause analysis and long-term
problem resolution. Support application deployment activities. Perform Planning and
performance tuning activities by reviewing JVM utilization, thread performance, and system
resource consumption. Review application behavior, troubleshoot defects, and support code fixes
impacting production systems.
Requirements:
Requires Bachelor s Degree or foreign academic equivalent in Computer Science, Computer
Science & Engineering, Management Information Systems, Information Science or related field.
Requires 5 years of experience in the job offered or as Tech Lead, Programmer Analyst,
Technical Specialist, Lead Engineer, Application Operations Engineer, Senior Systems Engineer,
Production Support Engineer, Senior Software Engineer or related field. Requires experience in
IBM WebSphere Application Server (WAS), IBM HTTP Server, Apache, Tomcat, AWS, Azure,
DB, Unix , Linux , Windows, SSL/TLS, Kubernetes, JVM
Position requires relocation to unanticipated client sites throughout the U.S with multiple
Openings
