DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: SAP Technical Support Engineer
Location: Columbia, SC
Duration: 12 Months
W2 Only
Scope of the project:
Working under the direction of the Client Human Capital Management Lead. The candidate will provide functional/technical services related to the design, development, testing and on-going maintenance of SAP software. The major components of SAP included are Personnel Administration, Organizational Management, Time Management, Payroll Management, Fiori based portal, Finance, Materials Management, Supplier Relationship Management, SAP SuccessFactors (Learning Management System, Performance and Goals Management, Succession and Development). The SAP techno-functional consultant requested under this SOW supports the Client HCM team in efforts to migrate data from legacy ERPs into the Client SAP environment. The position requires analyzing system legacy datasets to determine translation and cleansing methods, providing work estimates, configuration of standard solutions, testing and training.
Daily Duties / Responsibilities:
This position will be part of the team responsible for designing, developing, reviewing, debugging and unit testing the HRIS to Client project.
- Code, test and implement ABAP programs and modifications in the Human Capital Management (HCM) modules.
- Create and configure Enterprise Structure (Personnel areas and Personnel sub areas) and Personnel Structure (Employee groups and Employee subgroups).
- Liaise with the functional and business teams to discuss, design and build robust/efficient solutions.
- Provide insight and assistance to functional and development teams to support and sustain those solutions.
- Liaise with development team members to maintain and develop coherent, optimized, integrated, and standardized objects.
- Performs data retrievals utilizing common SAP data extraction tools such as ad hoc query, report painter and SAP tables.
- Prepare comprehensive documentation required according to methodology for all development work.
- Support the project during all stages, ensuring that in areas of assigned responsibility milestones and related signoffs are achieved on a timely basis and in accordance with current project plan.
- Create and configure Organizational Plan, Organizational Structure
- Be able to work under pressure and to tight deadlines.
- Ability to work as part of team, or on own as required.
- Extensive experience in all the WRICEF (Workflow, Reports, Interface, Conversions, Enhancements, Forms) elements for SAP ERP HCM
- LSMW/BDC programming using both session and Call transaction.
- Apply updates and fixes to software applications, including OSS note research and evaluation.
- Unit test development and execution, including test script development.
- Provide afterhours support of the SAP system as needed
Required skills (must include years of experience, in order of importance)
- 4 plus years’ HCM Functional experience using SAP in a professional environment.
- Understanding of SAP Portal technology.
- Functional knowledge of SAP HCM, Success Factors.
- Mail Services in SAP through Standard API.
- General understanding of accounting process.
- Knowledge of enterprise-level applications including ERP.
- 1 + years of SAP Workflow experience
Preferred Skills (Rank in order of Importance):
- Three full life cycle SAP project implementation preferred
Required Education:
Bachelor’s Degree or equivalent work experience
