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Skills

BUSINESS ANALYST
stakeholders
gather
analyze
document
functional requirements
enhanced systems
Microsoft Word
SharePoint
Microsoft Visio
Figma
Azure DevOps
Jira
Microsoft Teams
Test Plans
manual test
test case
spreadsheets
Excel
Power BI
SQL
data queries
ServiceNow
Salesforce Case Management
Workflow
system configuration
IIBA
CBAP
certification

Summary

JOB TITLE: DCY BUSINESS ANALYST 2/ BA2

JOB DURATION: 12+ EXTENSION

JOB LOCATION: COLUMBUS, OH (ONSITE)

EXPERIENCE: 10+ YEARS

VISA: UCS/EAD/-EAD/H1B

Job Description:

Under general supervision, the Business Analyst supports the development, enhancement, and maintenance of program-related information systems. This role collaborates with IT professionals, program staff, and external partners to ensure system requirements, design, and functionality align with federal and state policy.

Key Responsibilities

Partner with stakeholders to gather, analyze, and document business needs and functional requirements for new or enhanced systems.
Review and validate system design documents to ensure alignment with requirements and program policies.
Develop test plans, performance criteria, and user scenarios; execute system testing to confirm expected outcomes and identify defects.
Assist with data conversion activities from existing systems, ensuring accuracy and compliance.
Support system implementation, coordinating with affected entities on rollout, communication, and training.
Provide user support and help desk services for assigned systems, troubleshooting issues and facilitating resolution.
Maintain and update system reference tables, configuration settings, and security profiles.
Interpret federal and state regulations to ensure system functionality remains compliant.
Develop user documentation, including procedures, training materials, and manuals.
Identify root causes of system or process issues and recommend corrective actions.
Conduct training sessions or workshops on new or updated system processes.
Prepare and submit system defect reports and monitor remediation progress.
Stay current with program policies and rule changes that impact system requirements.

Typical Tools & Platforms Used

Requirements gathering and documentation tools (e.g., Microsoft Word, SharePoint).
Process modeling and visualization tools (e.g., Microsoft Visio, Figma).
Project management and collaboration platforms (e.g., Azure DevOps, Jira, Microsoft Teams).
Testing and quality assurance tools (e.g., Azure DevOps Test Plans, manual test case management spreadsheets).
Data analysis tools (e.g., Excel, Power BI, SQL for basic data queries).
Help desk/ticketing systems (e.g., ServiceNow, Salesforce Case Management).
Workflow and system configuration interfaces relevant to the program's automated systems.

Other Duties

Participate in staff meetings, project team activities, and training opportunities.
Prepare activity reports, status updates, and other required documentation.
Perform related administrative and project tasks as assigned.

Mandatory skills

Effective communication; critical thinking; problem solving; technical proficiency; data analysis; interpersonal skills; research; strategic thinking

Nice To Have Skills

IIBA or CBAP training and/or certification

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91135782
Position Id: OOJ - 2004-1005-1784836787
Posted 12 hours ago

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Columbus, Ohio

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Job Description:Under general supervision, the Business Analyst supports the development, enhancement, and maintenance of program-related information systems. This role collaborates with IT professionals, program staff, and external partners to ensure system requirements, design, and functionality align with federal and state policy.Key Responsibilities Partner with stakeholders to gather, analyze, and document business needs and functional requirements for new or enhanced systems. Review and va

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DCY - Business Analyst 2/ BA2

Skills

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