Senior ServiceNow Architect / Developer

ServiceNow Architect / Senior ServiceNow Developer

Location: Columbus, OH – 100% Onsite
Duration: 12+ Months
Work Authorization: Authorized to work in US

Job Summary:

• We are seeking a highly experienced ServiceNow Architect / Senior ServiceNow Developer to lead ServiceNow architecture, development, integrations, security, CMDB/ITOM, and enterprise workflow automation in a large public-sector environment.
• The ideal candidate must have strong hands-on ServiceNow development and JavaScript experience along with ServiceNow architecture, CSDM, CMDB/ITOM, Integration Hub, Flow Designer, MID Server, REST/SOAP integrations, and FedRAMP/government cloud experience.

Key Responsibilities:

• Lead ServiceNow architecture, technical design, governance, and development standards aligned with CSDM.
• Develop complex solutions using JavaScript, Glide APIs, Business Rules, Script Includes, Client Scripts, UI Actions, Workflows, and Scoped Applications.
• Design secure solutions using ACLs, encryption, authentication, and secure coding practices.
• Build enterprise integrations using Integration Hub, Flow Designer, MID Server, REST/SOAP APIs.
• Design and support CMDB, Discovery, Service Mapping, and ITOM solutions.
• Conduct code reviews and ensure performance, scalability, upgradeability, and minimal technical debt.
• Translate business requirements into technical architecture and solution designs.
• Lead technical discussions with stakeholders and project leadership.

Required Skills:

• 10+ years IT experience with 5+ years ServiceNow development/architecture.
• Strong ServiceNow Architecture + hands-on Development experience.
• Expert JavaScript / Glide API skills.
• CMDB, CSDM, ITOM, Discovery, Service Mapping.
• Integration Hub, Flow Designer, MID Server, REST/SOAP APIs.
• HTML, CSS, ServiceNow Studio, UI Builder, Service Portal.
• Experience with FedRAMP, government cloud, or highly regulated environments.
• Previous State Government / Public Sector experience preferred/required.
• Strong communication and technical leadership skills.

Required Certifications:

• ServiceNow CSA
• ServiceNow CAD
• ServiceNow CIS – ITSM or ITOM 
• ITIL v4 Foundation

Preferred: ServiceNow CTA/CMA, Security+ or equivalent cybersecurity certification.